Posts Tagged: Customer Service

Congratulations to the Logistics Plus Google Team!

LP Google Team

Congratulations to the Logistics Plus (LP) Google Team! Due to their incredible (and totally predictably good) work, Google has extended our short-term “Proof of Concept” contract into a much longer-term deal.  The LP Google Team has totally impressed the 2nd most valuable company on the face of the planet by helping it manage the logistics… Read more »

Strategies to Reduce Customer Churn

Logistics-Plus-Logo-slogan-400x400

Logistics Plus was recently asked to participate in an online article focusing on strategies to reduce customer churn.  The author, Angela Stingfellow, posed the question “What’s the single most effective way companies can reduce customer churn?” to a variety of industry professionals. Her complete article can be found on the NGDATA website by clicking the image below. NGDATA helps companies in… Read more »

Logistics Can Be Easy

Logistics is easy

Don’t let your supply chain logistics become an overwhelming hassle. Call, email or visit Logistics Plus on the web, and we’ll make it easy for you. Let us provide you with a quick, no-obligation quote on your next LTL, truckload, expedited, trade show, international, or project cargo shipment. Not ready to ship? Contact us then, and… Read more »

Putting the “Plus” in Logistics Plus

People often ask us what the “Plus” in in Logistics Plus means. Although it can be difficult to put into words, we often say the “plus” represents all of the extra little things we do to help our customers be successful – whether that means someone working late to track a shipment, assigning a dedicated resource… Read more »

Nhava Sheva Port Delays

  To our valued customers: Please note that that the port of Nhava Sheva in India is experiencing delays due to traffic congestion on roads leading to the port.  In fact, it is taking trucks two days to enter the port.  Therefore, there are lengthy delays in the lading and unlading of cargo. As always,… Read more »

Hand Carry from Jamestown, NY to Puebla, Mexico in 16 Hours!

We got a call from a customer of ours on Friday around 11 am for a shipment from NY that had to be delivered RIGHT AWAY.  Emily Grein took off to go get the freight while Abi booked her a flight from Buffalo. We also called the customer to make sure that the freight was… Read more »

Port Congestion Notice

Please note that port congestion along the US west coast is continuing, and US east coast ports are becoming congested as well. Norfolk, in particular, is experiencing congestion due to record setting container volumes. New York/Newark has been experiencing congestion due to the unusually harsh winter weather. Canada is not immune to the delays being… Read more »

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