Returns Management and Returns Consolidation has become a necessity with the increase in marketplace platforms. Whether you sell on Amazon.com, WalMart Marketplace, Jet.com or through your website, the need for a robust returns management program is a must. LP Fulfillment Solutions receives your returns, inspects, categorizes and reports on the status of each. You are then able to provide direction as to whether the items will be made available for sale, quarantined, disposed of and/or returned to manufacturer. Of course, if you have other return treatment needs, we are capable of meeting those as well.
Reverse Logistics or returns processing are as important to your customer experience as is the initial sale. If your customers become frustrated by returns process that is complicated their frustration will at the very least lead to a loss of future sales. The potential for even more fallout can occur through social media posts that discourage others from purchasing from your site. Deploying our robust reverse logistics solution can alleviate the hassle and negative feedback.
LP Fulfillment Solutions can provide reverse logistics capabilities that include the following:
Upon receipt of the return – you will receive an email notification along with product disposition.
Sorting and Consolidation
Returns can be sorted and consolidated based upon agreed upon instructions.
Items can be made available to sell on your platform with LP Fulfillment Solutions handling order fulfillment.
Return to Manufacturer
Items can be consolidated for a manufacturer return.
Items can be consolidated for a liquidator.
Items can be consolidated for disposal.
LP Fulfillment Solutions can prepare any resalable merchandise by re-boxing or re-labeling products.
LP Fulfillment Solutions can coordinate with any number of carriers to send your inventory to any place in the world.
Call us at 866-344-8591 or contact us online to learn more.