Gretchen,

I just wanted to thank you all and let you know that Pat Zapolski moved heaven and earth to get the components here on time for the Rural Electric job.  We certainly appreciate it and have every confidence that you'll be able to take good care of us in the coming year.  Thanks for all your help.

Have a Merry Christmas,

Wes

Wes Clark

Gretchen,

It has been a pleasure working with you too.  Thank you so much for all your help.  Today as I made my rounds to say good-bye to everyone at Renold, I received many good comments about Abi and how much better things are today than they were before we partnered with your organization.  Someone asked me what my legacy was at Renold, and I would have to say making a change for the better in our export process would be it.  We couldn't have done it without the help from Norm and Logistics Plus.  I will be in touch and will be sure to refer Logistics Plus if any of my new clients need your services.  And also, as we discussed before, I would be more than happy to speak to any prospective clients of yours on how happy I have been with our partnership.

Have a great holiday.

Kelly

Controller

Renolds

The first 2 Arcelor Mittal Size 38's left for Chicago last night after the customer's inspection at Rockhill.  I really appreciate everyone's efforts and micromanagement of the schedule to make this happen on time - especially with Mittal's receiving closing today for the rest of the year.  Especially the ownership taken when I was in the UK and negotiations.  

For the record, if it was not for detailed planning right down to the truck driving all night - we would have missed the shipment as the storm has basically shutdown trucking in Chicago today!   Our truck was waiting at the gate when Mittal opened this morning.

Due to fiscal January being a very short month, I have adjusted the 2009 shipment plan for the next 2 to be fiscal February.

Thanks again,

Jim

GE Rail

James Malone,  C.P.M.

Black Belt  Global Services Org.

Shelly,

Nice job keeping on top of these invoice.  In this environment it means a lot to the business!

Keep up the good work.

Regards,

Jim

GE Rail

James Malone,  C.P.M.

Black Belt  Global Services Org.

Bob,

I wanted to write you a quick note to inform you of Joey Anderson's performance.  Just a few minutes ago, Joey was able to get an expedited truck set-up from Canada to Grove City.  He worked with the folks in Erie to get the truck set up in under 20 minutes.  This has to be some kind of record! 

Beyond this, Joey has picked up the understanding of his responsibilities very quickly.  Joey has a very tough job of staying on top of all of the orders and material we have internationally, and he has performed with outstanding results.  He has identified parts shortages that I would have missed, and has also worked the same issues on his own, saving me valuable time in dealing with them directly.  He has been on the phone with me at midnight while helping to work through issues with vendors.  I just wanted you to know that Joey is a very valued asset to this team!

Thank you,

Jeff Fisk

Contracting Agent

Diesel Engine COE

Jim,
        Really appreciate your team member's great job! I would like to say "thank you" to Qiu, Olivia for her always fully supporting on every tough shipment!

Thanks.

Jessie 

GE Transportation

Karen,

Excellent job!!!

Great communication and tracking.

Thank you to the entire team for the continued dedication. 

Thank you,
Matthew

US Steel

Bob,

I wanted to drop you a quick note to let you know what a outstanding job Emily has done for the Propulsion COE. I would like to say how refreshing it has been working with since February, when Pola left.

Specifically, that she is extremely proactive, looks in advance at supplier's parts that have a history of causing "problems". Many time she will call my team in advance stating date parts are arriving to port and or clearing from customs and that standard transportation will arrive on this date. She has tremendous follow through and always copies the buyer on her emails to freight forwarders or whom ever.

In addition she has phoned my cell long after hours or on a weekend to update me on shipments.....all without my asking her to do this. She is a very dedicated, committed, passionate individual and has such a positive attitude that I wish she was a part of my team!

Too many times people only drop lines on the negative and I felt that I should let you all know about one of your outstanding employees!

Regards

Jill Lutton

Propulsion COE Fulfillment Leader

GE Transportation

Bob and Jim,

I wanted to take the time to commend the work being done by Khash for the Wind business. 

In the past few months Khash has established an LOB as well as participated on 2 conference calls per week with the team, supplier and myself to identify potential issues etc. The report Khash has developed has become the "key" to identifying the actual material status. 

I want to commend him for the effort and ask that this report continue to be updated and provided weekly.

Best Regards,

Su

 Su P. Konieczki, Senior Buyer

 Wind Sourcing

 GE Transportation

Thanks to the LP team!  Tough expedite with all the things working against this one!  Thanks for seeing it to completion!

Evan Lunt

GE Transportation

Naran,

Over the past few days I have had the privilege of working with yet another member of your staff. In the absence of Winson but with business churning along Joker has had to step in and pick up the slack. As usual nothing I do seems to be straight forward and my home office has once again made matters more complicated. I started an air shipment a few weeks ago that got put on hold but the parts were already in you hands and sent to the warehouse. Winson put a hold on it and arranged for the shipment to be stored. Now it has to be pulled and send via ocean. Joker has stepped in and handled this like he was on the job the whole time and provided me with options that I will be deciding on shortly. I understand this is not a simple task by any standards but Joker has made it look as if it is indeed straight forward and simple.

I am very impressed with his knowledge and professionalism, as I am with you entire staff. It is always a pleasure to work with you and I look forward to this sound and productive relationship in the future.

Regards,

Ken

Kenneth J. Cook
Chief Representative
Hills, Inc. Shanghai, China

Hi Bob-

Just wanted to get in touch with you regarding Sonny Vidakovic's assistance since I have been at GE.  I've only been the Material Expeditor for Building #5 and 7 since the beginning of April and Sonny has been a great help to me almost daily.  I cannot think of an instance where he has "dropped the ball" for me.  Maybe he doesn't always get me the answer that I and the rest of the production team want to hear as far as eta's, etc., but almost all of that has to do with the logistics of the trucking companies or what Sonny has been told by them.  Sonny's response time is impressive as well and feel that I can count on him to get me things when promised.  I think that Sonny and I are developing a good "team relationship" and my only hope is that he stays as my "go to guy" for a while.

Regards,

Tim

Tim May

GE Infra

Khash,

This letter is my personal recommendation for Sonny Vidakovic, I found him to be consistently pleasant, tackling all my transportation need with dedication and a smile. Sonny is extraordinarily helpful in the areas setting up carriers to ship and deliver to or from the suppliers. I think he will be a better assets as he gain more experience.  He seems to be a team player and quick learner.

Thanks

GE Rail (GETS)

Michael Sonny Nouri

Propulsion COE - Production Parts

Jim,

I just want you to know that Lauri went above and beyond for me today. Regarding a CSX Transportation issue. We had a shipment out of HP that was to go UPS  NDA and  instead got shipped UPS Freight. The customer called and had production  shut down. Lauri contact the carrier today at 11:45   to rescue  the material  It  is being delivered today at 4 PM. So because of her I have a very grateful customer.

Thanks

Carol

Carol A. Johnson

GE Infrastructure Transportation

Kudos to Lucas Kafarski and Logistics Plus for recognizing the needs of the buyers and executing a system that will save us an enormous amount of time and energy in reporting out to the business.

Christine Plaza

GE Infra, Transportation

Here are sample pictures of our completed projects: 

4 ALU Tanks, each weight 22 TS, Dia 7.5 M, Length 27.5 M Sea-Pontoo Ex Antwerp to Marseille FOB + Loading by Cantabrico

Case - 112 ton uw : direct overside ex barge in oceanvessel

1 UNPACKED PCE 740 X 715 X 310 CM - 35,2 TON UW HANDLING VIA SHED

29,6 ton generator for windturbine-park on Japanese island Esashi

Stuffing coolers on 40'flats

Stator : 240 ton uw : loaded ex shed in oceanvessel with Brabo floating crane (800 ton lifting capacity)

We at TransAIR want everyone at G.E. to know what a FANTASTIC job Lori did this past week end. All previous records were broken for the total amount of successful air expedited locomotive parts in a 48 hour period. This record has not been broken in 15 years. She did not whine, cry ,scream nor pull Her Hair out (I think )

I have personally have handled this account for almost 20 years ,Lori is one to look up to and be appreciated. Iam sure the respective depots could do there job and keep the trains moving, so for that alone CHEERS .....

Ms. Renee Hughes
TransAIR, Inc

Bob,

Thanks for all of your help last night. You made all of this happen.

Thanks!

Andrew Paris

GE Infra, Transportation

Karen,
        Excellent work! Thank You for helping us out with this very important shipment. We appreciate the followups with the  updates. Once again you have exceeded our expectations.     

Rick Stiff

AK Steel

Bob ,

I just thought you should know Jessica has been great ! Everything we have thrown at her she has came through from calls made @ 10:00 pm at night to getting material out of terminals and expediting them to our CSC locations .I can't thank her enough please ,please ,please pass this on .She is truly an asset to your company !

Nitsa Cox

GE Transportation

Rail

Shipment Clerk

Global Supply Chain

Hi, James,

I am the materials manager for Denver and the West.  I frequently take advantage of Tim Tabon due to his constant ability to get the job done.  I am at a loss to explain why I have yet to sing his praises to you. (I have written to you about Rowan in the past.)  Tonight is yet another example of how I come to him late with a panic call for a shipment request that he moves on without giving me grief. I deserved it and yet he was nice.  I was too late with my request tonight but none the less he made a great effort.  He is absolutely outstanding!  I, and my entire team, greatly appreciate him and his work. We could not be successful without him.

Tim,

THANK YOU for all you do for us. Thank you for your efforts and great personality (ie restraint from yelling or laughing at me, it was laughing with me, right??...). You are much appreciated.

Thanks for listening,

Michelle

Michelle Enlow

UP Service Field Materials Manager

GE Transportation

Bob and Jim:

OHV had a ridiculous amount of premium air freight shipments starting on Thursday (8).  All were extremely significant to our production and all needed to be moved at relatively same "on fire" priority.  In addition to these air freight shipments, Kama and Bob were asked to deliver a consolidated trailer in remarkable speed.

Your team continues to show an amazing commitment to success while we place high demands upon them.  Although Kama was not on call this weekend, she entertained all of our calls with good spirit and excellent service to our OHV team. 

Please know that the International Team and indirectly the Routing Center is doing a fabulous job moving our freight and it is greatly appreciated while we work through these supply chain issues. 

Christine S. Plaza

Contracting Agent

OHV/WIND COE

General Electric Company

Dear Jim,

Thanks for sending the mail. LP+, seeing you work, the way you work and treat people is truly an inspiration. I am fortunate that I could spend time with such great people as you.

With Best Regards,

Gopal

S. Gopalakrishnan

Senior Manager - Commercial

Sage Metals

Thank you soo much for everything.  You and Jon took a lot of stress off my shoulders for this pick-up and I really appreciate working with you.

Thanks

Joe Stanton
Account Specialist

Mazzella Lifting Technologies 

Hello, James,

I am the materials manager at the Denver CSC. Recently MR Tanks, p/n 41C611756P7, became quite a 'hot item' for our account. Over the past few days, I needed to report to my various sites, account leaders, and to our customer, the timing of when these tanks would be in inventory. Vendor is located in Mexico, and these are distributed to Denver CSC (SDC) from BAF in Texas. Updated and accurate information was needed and that is exactly what Raquel Rowan provided in a pro-active and professional manner. She was absolutely outstanding in her follow-up and, though not needed, she allowed me (with great patience) to explore possible alternatives to meeting our customers needs (changing routing, etc) as a 'just in case' precaution.  She has always responded to any of my requests, email or voicemail, in a timely manner. And, again, I cannot state enough how I appreciate how pro-active she is and to have her follow-up prior to having to be asked for status is simply refreshing and outstanding.

Thank you,

Michelle

Michelle Enlow

UP Service Field Materials Manager

Hello Jim,
        I work within Lord as a Material Control Coordinator importing rubber from Canada to our plants.  I have worked very closely with Mike Smith over the past two years and he never ceases to amaze me as to what he can pull off within a short window of notice.  Recently (last week) we had another major breakdown of a critical piece of machinery in the Bowling Green plant that required several short notice pick-ups and deliveries either to the plant or to a supplier and Mike always went the extra mile to help us, whether it was during the morning, evening or weekend, he always was there for us in support of what we were needing and in constant communication.  Without his help, we couldn't have minimized the impact we had with our production…we hardly missed a beat!  I wanted to share this with you because I feel Mike has Lord's best interest in mind and is a true professional in his ability to handle challenging situations as they arise.

Thank you,
Richard P. Keown
LORD Corporation
Material Control Coordinator

Jamie –

Can I just say… “This is so cool !!!”

This service [eshipplus.com] your company provides is so slick. What a piece of cake. Bob and Bill watched me go through the steps and were also very pleased at how quick and simple this was. We completed our first shipment today.

THANK YOU FOR COMING TO SEE US AND TELLING US ABOUT YOUR COMPANY !!!!!

Shannon L. Miller

Accounting / Human Resources

Jamestown Scientific, LLC

Elisa Barbosa

GE Transportation

All,

Thanks for you who work during on our Holiday for moving our first stage of the stack from Work Shop to Holcim site.

Keep the spirit to deliver customer satisfaction for our first EPC project.

Thanks

Wahyu Jatmiko

"I just wanted to take a minute to bring to your attention, the incredible job Lisa Tisdale has been doing for us. Specifically regarding her work with our large Egyptian National Railway (ENR) contracts. Although we didn't get has much into 2007 sales, it wasn't due to lack of effort on Lisa's part. She has spent, and continues to spend, many hours both before and after her normal work hours, as well and working part of her Thanksgiving Christmas and New Year's holidays in support of these orders. If she were a GE employee, I would be nominating her for a $250 recognition award, but since she isn't, I can only hope that you offer a similar sort of program that you could nominate her for. In any case I just thought I should pass on our appreciation for Lisa's fine efforts. Thanks for your time."

Respectfully,
Dean Warnken

Int'l Customer Service

GE Transportation

Bob, just wanted to let you know that we have landed all the containers for this large shipment from Germany,  It was quite the task, you had to coodinate the entire shipment on short notice.  The end of the year is tough here and you helped me out with the storage of Bullard from Kentucky.  Just wanted to say thanks for a job (jobs) well done.

Thanks  Bob

Dennis Roy

ME Leader

OHV/Wind  COE 

Mr. Berlin,

I just wanted to let you know that any time Mike Genzale or I call, it is always a pleasure. Elise is our contact with your company and always takes excellent care of us. I know that customers can drive you nuts, but she is very pleasant to talk to and somehow always manages to get the job done on time while dealing with our crazy request. Because of people like Elise it makes us look good to our customers. Please keep up the excellent work.

Yours truly,

Nick Sincinito

Shipping Supervisor

First Impressions-Printcraft

Leanne is doing a kick-butt effort on the M&S. We are down to a few  stragglers for shippers for the kits, all of which are because of  extraneous issues like quality problems, late definition, etc. We  just had a call /w Hesse on the AMOT valves and it looks like they are  going to break free the quality issue late this week and squeak enough  out to get all sales covered. I did not need to say much of anything  on the call. She handled it very well.

MC

Michael Colantoni

GETS

Thanks.  I approved it and sent it to accounting for processing!  You guys really did a FANTASTIC JOB!  Thanks again!

Gretchen,

I just knew if we called you that you would get us out of this bind.  Thank you for the prompt and exceptional service as always.

I trust all is well with you.

Regards,

Bob

Despite of multiple issues with the process, the export services group made a great job and the bearings shipped yesterday (thanks Duane and Vineet!!)

Garcia Armando

GE Transportation System

Natalie,

You have come a long way since last year ....but, of course, we ALL knew that you had what it takes to manage this business with an inbred passion that is evident in everything that you do....well done, as always! Thanks. 

 Kluz, David L

GE Infra, Transportation

Natalie -- Thank you again.  Your persistence and "never give up" attitude is very much appreciated.  Keep driving, only a few more days left in the quarter!!

Raymond G. Morrison Jr., C.Q.E.
Global Customer Support Leader
GE Transportation
Certified Master Black Belt

Eugenio,

Thank you. It is always a pleasure to hear the positive feedback for the outstanding service the team provides. GE definitely respects the efforts and results that Lauri and Jessica provide to us as part of the Logistics Plus Team. Their passion for 'making things happen' whenever required is why LP has been a mainstay of our operations for over ten years now. Thanks once again for bringing their good work to our attention ( I am copying in Jim Berlin, the owner of Logistics Plus, so that he can also see the results of his excellent staff)!

Regards,

Dave

David L. Kluz

Manager, Global Logistics Analysis

GE Infrastructure Rail / Aviation

Jim,

I just wanted to point out the SUPER human effort that both Bob and Mitch put in this week. Bob and Mitch worked way above and beyond to get the lugs here from China. Along the way they had to overcome many obstacles that were out of their control, and they did it with outstanding results.

The engine production line would have been in a shutdown situation for the better part of a week if not for their efforts. I can't stress enough the positive impact I have had working with these outstanding gentlemen. Please pass on how grateful I / we are for their efforts.

Thank you,

Jeff Fisk

Contracting Agent

Diesel Engine COE

Francisco Nice Job! We have the right individual and company handling

our Domestic and Mexican freight.

I am looking forward to working with you and your Monterrey representative.

Thanks

Dan

Dan Langer

PHB Corp

 Jim:

 I always enjoy visiting Logistics Plus because your employees display so much positive energy and enthusiasm. It reminds me of my old fighter squadron.

 Cheers,

 Scotty

 Scotty Wilson

Erie Management Group 

 Just want to say I appreciate all your help and have never had any complaints from anyone.  Your truck is in on time and the three men I usually talk to AWESOME JOB.

Josh Mazur

George Horetsky

Chris Fanzini

Tracy White

Customer Service Coordinator

I can only say good things about the help that Gretchen & Stacey provided in getting the mill and associated equipment to the job from China.  Gretchen even stayed in the cold rain with us until 3:00 AM on a Saturday morning to make sure everything was off-loaded and on the trucks.  That they came in under budget is amazing for what we had them do for us.  They also expedited and arranged Customs clearance for the TLT fans when TLT messed up, at no additional cost to Riley.  Extremely good people to deal with!

Jerry

Geral Bittner

Project Manager

Riley Power Inc

Mitch,

Keep it up!  We want to keep the impression here we need every last IFE and we will utterly die without them.  Great job staying ahead of this and raising the flag!  Excellent work!

Evan Lunt

GE Infra, Transportation

Marek was professional, customer focused and very good in conflict intervention.　 I was put in tough　situations at　EPL, with language barriers,　during our price negotiations. 　Marek tactfully intervened and diligently helped me to focus my thoughts during those situations.　 I do not have to add any more, you already know about Marek.

I wanted to recognize his support before I forget.　 We did not get all we want out of the renegotiation, but let me just say, both parties were successful in meeting their objectives .

Regards

Tam

Hubbel

Good Morning Jim,

GE Thermometrics was again recognized by ECI (Viasystems) for our outstanding performance and consistency as a supplier to this customer.

I feel we were able to achieve this by the outstanding support given to us by Sue and her team at Logistics Plus. She does an excellent job and I felt you needed to know.

Thanks Sue for all your hard work.

Regards,

Lor McCoy

GE Transportation

NICE COVERAGE IN MAX' ABSENCE! I'd expected to have to wait for Max' return but am delighted to see Josh covering even the email! As usual, stellar service

Martha Miller

GE Transportation

Dave & Jim,

Not sure if you saw this, but the Logistics staff did a fantastic job during this 'crisis'. Beba has been, and continues to be, fully engaged in my part/vendor strategies. Bob worked the phone lines like a telethon, seeing it all the way through. Not sure if it is part of your protocol, but a lunch or some special recognition is certainly in order. They worked extremely hard to assure we shipped loco's!

Thanks,

Tiger Biletnikoff

GE Transportation

You are mighty efficient and accomplished at this stuff

Mike Foley

GE Transporation

Fantastic job from end to end on this one folks.  Thank you for your diligence!

Rob Young

GE

Transportation

Jim - Bonnie also helped us out enormously on Friday, actually for a GESL part. She absolutely made it happen. I was very impressed with her determination & the fact she was not going to give up.

She is special.

Paul

GE

Transporation

I would like to recognize Suzanne King for her outstanding efforts over the past few weeks. Recently sue has been working many late hours and has been willing to do what ever is necessary to ensure I have material when required. She really has gone the extra mile for me over the past few weeks with a demanding schedule.

Sue consistently demonstrates value to GE Grove City. In my opinion she takes expediting to a new level of performance. Rather than waiting for what is asked she consistently goes out of her way to ask questions and raise potential issues that would otherwise be delaying our engine shipments. She is transitioning into a role of not only expediting but proactively aiding in on-time shipments. This is a key area I'm seeking to improve and she is already ahead of the game.

Internally we have a process setup to recognize individuals for going the extra mile. If you have anything similar setup please recognize her for what she does for us. If there is something I should do let me know and I'll take care of it. I felt this should go thru your channels.

Thanks,

Evan M. Lunt

GE

Transportation

Contracting Agent

Bob,

Just a quick note to let you know what a great job I think Dave Watkins is doing in support of UX core returns. We've expanded his original scope from coordination of returns and logistics to now include much more of the leadership in coordinating information gathering from CSRs. We use a metric called the Pedretti Factor to evaluate our progress in bringing in the aging cores. Dave has helped to improve it by 50% in the 6 months that he has assumed this responsibility. We set a year end goal for the Loco Parts group Pedretti factor score of 10,000 and Dave has positioned us to finish the year with an even better score. His organization and follow through are exceptional.

Thanks,

Shawn Holt

GE - Transportation Locomotive Parts Customer Service Manager

Jim,

Just wanted to take a moment to give you some feedback on Ryan Sitter. Ryan has been such an outstanding addition to the Logistics team, & has always gone above & beyond to assist the GSC Finance Team / Sourcing teams w/ key projects & issues. I continuously tell Dave Kluz that Ryan deserves a promotion...Kevin sees the drive / motivation / commitment that Ryan exudes, & I have the privilege of working w/ him on an almost daily basis. His extensive transportation knowledge / expertise is impressive, & is well communicated to any  audience he entertains.

Just thought you should be aware...

Dara DeDad

Sourcing Finance Leader

GE Rail

Bon,

Even in the Reader's Digest version, AIRFREIGHT CANCELLED, is a welcome outcome even when it would have been at the supplier's expense. The dedicated persistence and tenacity of the LP team is what allows us to move to an airfreight cancelled scenario. Thanks to all for the passion for excellence that you bring to the job each and every day. We, as GE, are constantly after our suppliers to bring to us year over year deflation and when airfreight situations arise that a supplier has to absorb even when they are at fault eventually affects our negotiated pricing somewhere down the line and even if we don't want to admit it, GE pays for that airfreight in one form or another so once again, kudos to the team for effectively averting a costly situation with your attentive efforts!!!

KLUZ