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Our transportation experts save our customers hundreds of thousands of dollars. We serve companies in the U.S. & Canada, Mexico, and around the world. Read about the successes Logistics Plus has brought them. Then ask us how our passion for excellence and attention to details can bring the same results to you.

 

 

 

Thanks Lee Anne.  You guys do a great job for us.

 

Chad Adrian

Traffic & Shipping Mgr.

Midwest Instrument Co.(MINCO)

 

 

Dear Lee Anne & Karen,

 

   As this order was " put on my shoulders " to make it happen no matter what, I'm sure you can appreciate that I was concerned with the outcome. If I had (1) I had (100) phone calls and emails coming at me for 3 days.

   You both are just the very best at what you do, which made it so much easier for me to contend with my boss and the higher ups at AK Steel. Your attention to details and the constant updates were " the cherry on top " of that whole scenario. 

   If I can ever use Logistics Plus or refer someone to you I will definitely do so for I have never received such customer service as you both have provided.

  Please accept my deepest thanks and I wish you both a terrific week!!

 

Sue  Simon

Coleman Instrument Co.

 

 

Hi Guys!

 

On behalf of Tommy and myself, I just want to say thank you for everything you have done for this shipment. I can’t thank you enough, or begin to explain how helpful you have been. Couldn’t have done any of this without you guys. The shipment made it to the booth (very late at night, but it still made it in time). Thank you for all of your time and hard work!

 

You guys have been wonderful and we look forward to doing more business with your company.

 

Warmest Regards,

 

Tiffany Gilkey

Account Manager

New Castle Candy Co. LLC

 

It’s a very good experience in working with LP team.

 

Special thanks to Josh N. for his professional services and great communications in helping the smooth movement of the shipment.

 

Tao Zhang

Hubbell

 

 

I always enjoyed working with you. it was always about something super critical and urgent and mostly from C&S!!!

I always thought of you as the expert in routing and came to you with all my difficulties.

You do an awesome job!! I have definitely learnt a lot about routing from you.

Thank you very much for all your help over the years. Could not have survived without it.

 

Regards,


Aparna Chhajed
Contracting Agent
Bldg 42-404
GE (Transportation)

Doug,

Thank you for the outstanding work over the past 2 weeks.  You really impressed me with your dedication and knowledge of the parts, issues, and processes.  You managed to keep the tough delivery issues moving all week and went the extra mile to ensure all ends were tied off while we had several players on the team out.  If your on it I feel confident it will get done.

 

Thanks,

 

Evan M. Lunt

GE

Transportation

Materials Leader

 

 

I wanted to let you all know what an outstanding job that Routing did over the weekend! The feedback was great and in a timely matter. I know we don't say this enough, Thank You!

 

Eric Lager

Material Manager, Indirect Materials

GE Transportation

 

Hi Guys!

 

On behalf of Tommy and myself, I just want to say thank you for everything you have done for this shipment. I can’t thank you enough, or begin to explain how helpful you have been. Couldn’t have done any of this without you guys. The shipment made it to the booth (very late at night, but it still made it in time). Thank you for all of your time and hard work!

 

You guys have been wonderful and we look forward to doing more business with your company.

 

Warmest Regards,

 

Tiffany Gilkey

Account Manager

New Castle Candy Co. LLC

 

 

Bob:

Jeremy:

Lucas:

I wanted to extend a Thank You to you & your team for the support of the Erie Regional Trucking Kaizen.  This was a one day Lean event where  the cross functional GE Materials & Logistics Team identified the most critical suppliers to inventory management and established regional trucking routes to require advance authorization of material pick-up.  

Logistics Plus supported the implementation by participating on daily calls as new routes were communicated and deployed to ensure that the operation ran smoothly.  The effort was instrumental on managing our inbound material in 2Q 09 and is still in place today with ongoing refinement to existing routes based on volume. Through this effort GE Transportation reduced over $2.4M in inventory in just 6 weeks while ensuring that Transportation costs did not increase & in many cases actually decreased.  This effort was focused and measured on our A item inventory.  The actual savings were higher as we maximized truckloads by adding the required B & C items on the trucks as well but did not have a baseline measurement. 

This project truly showed that you can better manage inventory while simultaneously reducing transportation costs.

Alicia

Alicia Hammersmith

Cash Leader

GE Transportation

 

Jim - Special thanks for the role your team played this past year in Grove City.  Your team was really key in catching the pcs falling thru the cracks all year.  Could not have done it without them.  Everyone one of them worked countless additional hours, many times with not even a notice or thank you.  They really came thru for us.

Additionally we reduced Premium Transportation by ~$2MM this past year!  You have a top notch team.

 

Thanks,

Evan

Evan Lunt

GE Transportation

 

This kind of stellar service is why you are the Best in your Field - setting the standard everyone else wishes they could meet.

 

Thanks for maintaining that Standard of Excellence day-after-day, year-after-year. You are part of a World Class Team and I know it and I revel in it.

Thank you for being there.

 

Martha Miller

GE Transportation

 

Rich,

 

Thanks a million for taking the initiative on this re-routing of equipment!  Your intervention made a huge difference, will delight the customer and secure the sale for 2009.

 

Thanks again!

 

John

 

John Prendergast

Lewistown Plant Manager

GE

Sensing & Inspection Technologies

 

Hello Jim, Fred and Gretchen,

 

I just wanted to let you all know what an amazing job Amy Alexander is doing in ESG.  We have a situation where Chick Packaging mistakenly loaded Kazakhstan engine on a truck destined for the boat going to Australia.  There was definitely some panic as the transit time from east coast to Australia about 6-7 weeks putting our Kazakhstan engine delivery way past our schedule.  Amy was notified of the error after the material had already sailed from the Baltimore port and we were all concerned that we didn't have many options.  However, Amy got on the case right away.  She worked with forwarder to find out where the engine would be making stops at.  After only 1 day, she was able to get the forwarder on task to offload the Kazakhstan engine in Durban, South Africa and shipped via Germany to its destination.  At the same time, she's already made arrangements to get the Australia engine out of Chick next week to sail before the end of the year.  Quite amazing!

 

She was fierce and persistent in her pursuit and the end result is most appreciated by all copied on the email below.  This is just one example of her hard work and dedication to GE and our customers.  Everyday I see her work hard and always with a smile on her face; always willing to go the extra mile for me and I know she does the same for all people she comes into contact with.

 

Regards,

     Natalie

 

Natalie W. Lee

International Customer Service

 

 

All,

 

Excellent work getting the last 2 water tanks in for this morning!  These were a pain, but we are all set for the remainder of the year.

 

Thanks!

James Thomas

GE Transportation

 

Dear Ms. Seth,

I wanted to take this time to extend my appreciation for the assistance that Abi Lopez has given to Renold.  Last month, on October 21st , we had customers visiting the Renold facility.  Abi was invaluable in providing the translation services that we needed to make this visit successful.  

In addition, Abi has been a major asset in assisting me with shipping information relative to products being sent to the Latin American region.

Logistics Plus has dedicated individual in Abi Lopez.  For this, I extend my appreciation and thanks.  

Janice Chestnut
Sales Manager - Latin America
Renold, Inc.

 

David -

        Just wanted to let you know that we have had great service from Bruce this holiday weekend. On Wed. real late got notification that we had a unit at CWM - Winnipeg that was going LHFM at $2400 per day. Bruce was able to get a carrier and part delivered on Thanksgiving as was planned. Then on Sat. needed a same day delivery to CMT Memphis and that was handled as well.

        To many times we say something when things do not go correctly but are lax in letting people know we appreciate it when they go the extra for us to make it happen.

 

                Thank You Bruce!!!!

 

                        Ron

Ronald Riniker

GE Transportation

 

From Joe Karadchy:

I was fortunate enough to work with Logistics Plus for over 3 years.  During this time LP delivered savings, identified and created efficiencies/synergies that were agreed to in the initial partnership.  I was very impressed with consistent quality of people and the global knowledge in the organization from the CEO down.  Armed with this unique combination LP is able to implement and execute projects at an accelerate rate providing the principle with a competitive first mover advantage difficult to emulate.  I would undoubtedly recommend LP to organizations looking for individuals who identify and create sustainable competitive advantages that are studied and expressed as industry benchmarks.

 

Joseph Karadchy

Global Sourcing

Hubbell Power Systems

 

Jennifer,

 

Those bus bars came in last night. I would like to thank you for this effort. Appreciate you being on top of this so that impact to us is minimum. Nice job!!

 

Thanks again,

Mehul Mehta

GE Transportation

 

Dear Bruce,
 
Thank you for being so efficient.  It is amazing that you still work at 2 am your time!  Logistics Plus is lucky to have you.  
 
MeiLing Clara Juger
Transtec Global Group

 

Received compliments from GTC (Jill and Crystal), Sharon Martin and Wil Hinkston on the LWI’s produced and the cooperative spirit our Team displays with Sourcing and GTC to resolve Issues . I commend you all for a job well done. Joe

Joe Clancy

Lord Corp

 

 

Abi, Cisco, Cynthia, Nayeli:

Thank you very much for all your support, you are really the best!

 

LCI. Saray Márquez Morales.

Foreign Trade & Purchase

Truck Lite S. de R.L. de C.V.

 

 

Lee Anne:

Once again, when the final customer applauds your efforts, it is most satisfying.

My goal is for everyone to call
You for their shipments. It makes all our lives easier.

Thank you.

Paul Falkenhan

US Steel

Francisco,

 

Thanks to you and Abi for excellent oversight and response on this project.

Our success on this project promises to lead to future work in Mexico and I will have no hesitation in choosing Logistics plus as the freight forwarder on future projects.

 

Best Regards,

 

Hurst Bartley

Senior Project Manager

BCI Engineering

 

 

Unbelievable!  I want to thank everyone involved.

That was absolutely amazing.

Have a great night!

David M. Anstead
U.S. Steel - Midwest Division
TMP Maintenance Coordinator

 

 

Raquel & Daniel,

 

Thank you very much for all your help last Thursday and Friday to ensure this shipment arrived today.  It is truly appreciated.

 

Thanks,

Brandon  

Bradon Daniels

GE Transportation

 

Hi Davorka

 

I have to say that you guys are good -- and when I deal with somebody else, I realize just how good you guys are!

 

Mike Charron

Unimacts

 

 

Good Morning JJ

 

I wanted to take just a minute to thank LP, especially Davorka, for all of the hard work put in over the last three days to get our containers cleared in  a timely fashion with the transition from Expeditors to LP. Davorka has gone above and beyond the call of duty and her service and diligence is greatly appreciated.

 

MUCH THANKS TO YOU DAVORKA!

 

Kind regards,

 

Michele Appleton
Operations Manager

S&V Warehousing

 

Afternoon Byron,

    I have been using Logistics Plus lately after one of our customers requested we do so and have found may times that your rates are very competitive and have since used your services for many other shipments to other of my customers. I had some difficulties with a couple shipments and found that they were due to something I missed and Jessica S. Ardillo was very knowledgeable and caught them before they had gone to far and was able to correct them.

I spoke with her and she was very cordial and a real person to talk with.

I've done computer support over the phone in the course of my career and I found it was very rare to have someone say thank you for your help and time. So I wanted to take this opportunity to say thank you and look forward to using your services in the future.

Hope your day is a blessed one,

    Dale Gould
    IT / Shipping & Receiving
    Nordic Air, Inc.


 

 

 

Thanks as always for your great service and unparalleled attention to detail. In my 30 years, 31 for Patti (she is my boss and the smart one with all the time in on the job), we have not ever experienced anything like what you provide.

 

Thanks again.

 

DJ Springer

Springer Company

 

Jeremy,

     Did a great job of getting all these in yesterday, we received all these PO's by 3 pm.

Appreciate the help

 

Marc Cagara

GE Transportation

 

Mike and Dave,

     I just wanted to let you guys know that Bonnie and Jeremy really came through for us this weekend - we had material shortages and material moves that needed to happen, and they both really supported the export kit team in making some critical end of quarter shipments (Kaz and China).  I appreciate the help!!

 

Robert A. Meola

Material Leader - Export Kitting

GE Infrastructure Transportation

 

Patrick, Mary Jo,

I wanted to thank you for jumping through the hoops last night to get that product out.  Finding out at 4:45 that the screen printer walked off the job nearly gave Marty and I a heart attack, but because of you, we pulled through.  It is partners such as you that enable us to make this happen. 

 

Valentin,

Great work on getting this task accomplished.

Thanks,

Doug

Rockwell, Douglas (GE Infra, Transportation) 

Thanks Bonnie!

As always, your service is outstanding!

Regards,


Maggie Vudoyra
GE RAIL - Marine & Stationary
Supplier Quality Manager

 

Dear Gretchen

I just wanted to drop you a short note thanking you for all that Logistics+ has done for us this year. You have taken what we considered a rather complex issue and simplified it for all concerned her at EAI

We have experienced a net savings YTD in excess of $8000 on our inbound shipping cost from our European suppliers! Thank you and your worldwide team for their devotion and attention to our specific needs!!

 

sincerely

Craig C. McCune

Senior Vice President and Chief Operating Officer

Erie Aviation Inc

 

 

James, I appreciate your help in this turbo soup...I don't always say it, but you do a great job for us and I appreciate it.

Scott Bolen

 

 

Jessica

Thanks for all your help on getting these parts to the supplier for them to analyze, this is a critical issue we are having with the customer and your support will allow us to get to root cause and find a fix faster.

So thanks again

Jose I. Plaza
Global Commodity Leader
Engineered Systems Commodity

Hi Jane,

Nicely done!

You are really truly professional~!( By you, I mean all of you guys at LP China!) It's really a pleasure working with you! And it's also a good start for our coorporation. Send my best wishes to F,V,C,B,J and your big boss. You know who they are. :P

P.S. We will be at the wind exhibition next week(incl. me). Hope to see you guys there too!

Carrie

许玲玲   Carrie  

内蒙古航天万源风电设备制造有限公司  

 Inner Mongolia CASC Energine Wind Turbine Co.,Ltd 

 (Inner Mongolia)

 

 

This delivered and was received Friday afternoon.  Thanks to all that helped on this issue - Great work.  Your sense of urgency is very much appreciated by the production team.

Bob

Giacomantonio,Robert(GE Infra, Transportation)

 

Again Khash, I can't thank you enough for setting this up. I consider you are a valuable part of our team. Great job.

 

Devoe, Karen (GE EntSol, SensInsp)

 

 

Matt, thank you for the timeliness of this invoice.  I want you to know we also greatly appreciate the fairness in your billing - especially considering that this amount was loosely quoted.  We really do appreciate this, and I'll make sure the people here that matter know as well.

 

Billy Paris

Meadville Forging Company

 

 

Emily and Kama,

 

I received a message from Crystal Pollock on the excellent job the two of you did on an extremely difficult UK shipment. She was greatly appreciative of your efforts! It is always exciting to hear all of the good things our LP team does for GE Transportation. Thanks to both of you and kudos for a job well done. Your work ethic and determined can do attitude are truly a value added benefit to GE Transportation.

 

KLUZ

GE Transportation Systems

 

 

Thanks as always for your great service and unparalleled attention to detail. In my 30 years, 31 for Patti (she is my boss and the smart one with all the time in on the job), we have not ever experienced anything like what you provide.

 

Thanks again.

 

DJ Springer

Springer Company

 

 

All,

 

I wanted to congratulate you all on an outstanding performance.  Well done.  When Jim told me about the changes in the GE schedule, I was concerned that the we were stretching ourselves too thin to ship this order by Saturday.  The fact that you all worked together to get this out the door on Wednesday is an amazing accomplishment.  Great job.  It is a rare occasion to get such a note from a customer, particularly one that as demanding as GE.  You pleased GE and you also made sure we were covered commercially.  All around great job.

 

Thank you for the extra effort. 

 

Mark 

 

Mark Klossner

Ameridrives

 

 

 

Doug this is indeed very good news to the GE team. This will definitely position GE in a win position with our customer on the EPCOR Project. Express GE's thanks to all involved on the Ameridrive side, as this is proof of a positive effort being delivered.

 

Thanks

 

W.Nunez

 

 

Inam,

 

Excellent job...always great to hear about providing true customer satisfaction....thanks and kudos to you!

 

KLUZ

David Kluz

GE Infra, Transportation

 

 

Inam-

 

awesome job in folllowing through on this and making sure it met our strict deadline. I appreciate all of the effort you put into this and your persistance in making this go through. I also appreciate your ability to explain to me on a daily basis what the updates were and what was going on.

 

Thanks again and great job!

 

Lisa

GE Infra, Transportation

You guys are the best, you'll never heard me say anything to the contrary.

 

Rich Weismiller

GE Infra, Transportation

 

 

 

Nice job by LP!!!!!

 

Note Malisa Sommers was in on the congrats email below.  She is a big hitter at USS, all the Materials Management folks report through to her.



Laurence Cox
Director of Client Satisfaction
PLS Logistics Services, Inc.



 

Thanks Matt.  I appreciate the information.  Your company’s ability to cover for one another and fill in the gaps amazes me.  I wish all companies I deal with were like that.  I’m serious.

 

Thanks again,

 

                        -BiLLy

 

 

Good Morning Abi,

Thank you so much for all your help this weekend. I appreciate you staying on top of my shipment and getting it delivered on Saturday for us. You were so pleasant to deal with and you really helped me out. You're awesome and I can't thank you enough!!!!!!!

 

 

Thank you, Thank you, Thank you,

Ginny Wright

Trans 58

 

 

Gretchen/Todd and the rest of the LP team,

 

I wanted to thank you for your continuing work on this order and all the associated back and forth peculiarities that need addressed over and over.  The LC involved with this order is a great example of why having you on board is a great benefit to C/G.  We would have been in the dark on many of these issues had you not been involved.  Of course we aren’t done yet and there is more work to do, but I think we have a good handle on the order finally.  

 

Thanks again!

 

Chris Shaw

CG

 

 

Dear Jeremy:

 

I want to thank JJ and Logistics Plus for once again stepping up and making it happen.  I have a Warehouse Customer who brought freight into the United States and the Steam Ship Line (Phoenix and the broker Swift) were unable to get the shipment to clear.  The problem stemmed from the consignee not willing to provide a POA.  The freight ended up in demurrage.

 

I contacted JJ at 4:45 pm on Thursday Feb 12, and by 12:30 pm on Friday the 13 the freight was cleared.  It is unbelievable that two other companies were unable to get the job done in 2 weeks.  This is proof that experience and a sense of urgency is the utmost important factor.  JJ has once again displayed superior Customer Service and the importance of business relationships.  It is great to be a business partner with your organization.

 

Joan M. Owens
VP-Operations

S&V Industries Inc

 

 

Woooooooow, good job! You did it! I am impressed!

 

Tara Doyle

Traffic Manager

Effox-Flextor

A CECO Environmental Company

 

 

Avi:

 

I want to thank you and your associates here and abroad for your diligence on this move.

 

Jim Hall

ALSTOM Power Energy Recovery

 

 

FYI - This guy is doing an amazing job for me.  Dedicated, works hard, and digs into the details enough to get to root cause.  He always knows the answer, if not, he is prompt to go get it.  In the short time he has had this buy he is starting to show big signs of improving and cleaning up the issues.  Also getting good feedback from others on him.  Make sure you talk to him when your down.  Want him to continue to feel good about progress he is making.

 

Thanks,

 

Evan M. Lunt

GE

Transportation

Materials Leader

 

 

Jeremy:

 

Everything seems to be VERY well managed at this time.  No communication can be a good thing….

 

Talk soon and keep up the great support that L+ gives us.

 

Thanks,

 

Justin Fabbro

Keystone Automotive

 

 

Airway shipment of replacement castings (brackets) Awesome job! Thanks Valentin!!!

 

Charlotte Siverd

GE Transportation

 

 

Byron,

 

    Thanks alot, everything has been well and everyone there at Logistics Plus has been wonderful. It makes the job so much easier when you can trust things will get done.

 

Thanks again

 

Eric C Ekhart
American Solutions for Business


 

 

Vineet -- Outstanding effort.  Thank you for putting forth the extra effort in support of this critical shipment.

 

Raymond G. Morrison Jr., C.Q.E.
Global Customer Support Leader
GE Transportation

 


 

David/Raymond,

 

Wanted to give more positive feedback on your team members.

 

Vineet Garg helped us over the holidays to get this important order out for our customer.  Vineet was on vacation and still coordinated this critical shipment for us.  We first thought we would not be able to get them the parts in time but Vineet made it happen.

 

Thanks,

 

Bob

 

Robert Rehberg

GE Transportation

 

 

Gretchen,

 

I just wanted to thank you all and let you know that Pat Zapolski moved heaven and earth to get the components here on time for the Rural Electric job.  We certainly appreciate it and have every confidence that you'll be able to take good care of us in the coming year.  Thanks for all your help.

 

Have a Merry Christmas,

 

Wes

Wes Clark

 

 

Gretchen,

It has been a pleasure working with you too.  Thank you so much for all your help.  Today as I made my rounds to say good-bye to everyone at Renold, I received many good comments about Abi and how much better things are today than they were before we partnered with your organization.  Someone asked me what my legacy was at Renold, and I would have to say making a change for the better in our export process would be it.  We couldn't have done it without the help from Norm and Logistics Plus.  I will be in touch and will be sure to refer Logistics Plus if any of my new clients need your services.  And also, as we discussed before, I would be more than happy to speak to any prospective clients of yours on how happy I have been with our partnership.

Have a great holiday.

Kelly

Controller

Renolds

 

The first 2 Arcelor Mittal Size 38's left for Chicago last night after the customer's inspection at Rockhill.  I really appreciate everyone's efforts and micromanagement of the schedule to make this happen on time - especially with Mittal's receiving closing today for the rest of the year.  Especially the ownership taken when I was in the UK and negotiations.  

 

For the record, if it was not for detailed planning right down to the truck driving all night - we would have missed the shipment as the storm has basically shutdown trucking in Chicago today!   Our truck was waiting at the gate when Mittal opened this morning.

 

Due to fiscal January being a very short month, I have adjusted the 2009 shipment plan for the next 2 to be fiscal February.

 

Thanks again,

Jim

 

GE Rail

James Malone,  C.P.M.

Black Belt  Global Services Org.

 

Shelly,

 

Nice job keeping on top of these invoice.  In this environment it means a lot to the business!

 

Keep up the good work.

 

Regards,

Jim

 

GE Rail

James Malone,  C.P.M.

Black Belt  Global Services Org.

 

 

Bob,

 

I wanted to write you a quick note to inform you of Joey Anderson's performance.  Just a few minutes ago, Joey was able to get an expedited truck set-up from Canada to Grove City.  He worked with the folks in Erie to get the truck set up in under 20 minutes.  This has to be some kind of record! 

 

Beyond this, Joey has picked up the understanding of his responsibilities very quickly.  Joey has a very tough job of staying on top of all of the orders and material we have internationally, and he has performed with outstanding results.  He has identified parts shortages that I would have missed, and has also worked the same issues on his own, saving me valuable time in dealing with them directly.  He has been on the phone with me at midnight while helping to work through issues with vendors.  I just wanted you to know that Joey is a very valued asset to this team!

 

Thank you,

 

Jeff Fisk

Contracting Agent

Diesel Engine COE

 

 

Jim,
        Really appreciate your team member's great job! I would like to say "thank you" to Qiu, Olivia for her always fully supporting on every tough shipment!

Thanks.

 

Jessie 

GE Transportation

 

 

Karen,

Excellent job!!!

Great communication and tracking.

Thank you to the entire team for the continued dedication. 

Thank you,
Matthew

US Steel

 

 

Bob,

I wanted to drop you a quick note to let you know what a outstanding job Emily has done for the Propulsion COE. I would like to say how refreshing it has been working with since February, when Pola left.

Specifically, that she is extremely proactive, looks in advance at supplier's parts that have a history of causing "problems". Many time she will call my team in advance stating date parts are arriving to port and or clearing from customs and that standard transportation will arrive on this date. She has tremendous follow through and always copies the buyer on her emails to freight forwarders or whom ever.

 

In addition she has phoned my cell long after hours or on a weekend to update me on shipments.....all without my asking her to do this. She is a very dedicated, committed, passionate individual and has such a positive attitude that I wish she was a part of my team!

 

Too many times people only drop lines on the negative and I felt that I should let you all know about one of your outstanding employees!

 

Regards

 

Jill Lutton

Propulsion COE Fulfillment Leader

GE Transportation

Bob and Jim,

I wanted to take the time to commend the work being done by Khash for the Wind business. 

In the past few months Khash has established an LOB as well as participated on 2 conference calls per week with the team, supplier and myself to identify potential issues etc. The report Khash has developed has become the "key" to identifying the actual material status. 

I want to commend him for the effort and ask that this report continue to be updated and provided weekly.

Best Regards,

 

Su

 

 Su P. Konieczki, Senior Buyer

 Wind Sourcing

 GE Transportation

 

 

Thanks to the LP team!  Tough expedite with all the things working against this one!  Thanks for seeing it to completion!

 

Evan Lunt

GE Transportation

Naran,

Over the past few days I have had the privilege of working with yet another member of your staff. In the absence of Winson but with business churning along Joker has had to step in and pick up the slack. As usual nothing I do seems to be straight forward and my home office has once again made matters more complicated. I started an air shipment a few weeks ago that got put on hold but the parts were already in you hands and sent to the warehouse. Winson put a hold on it and arranged for the shipment to be stored. Now it has to be pulled and send via ocean. Joker has stepped in and handled this like he was on the job the whole time and provided me with options that I will be deciding on shortly. I understand this is not a simple task by any standards but Joker has made it look as if it is indeed straight forward and simple.

I am very impressed with his knowledge and professionalism, as I am with you entire staff. It is always a pleasure to work with you and I look forward to this sound and productive relationship in the future.

Regards,

Ken

Kenneth J. Cook
Chief Representative
Hills, Inc. Shanghai, China

 

 

Hi Bob-

 

Just wanted to get in touch with you regarding Sonny Vidakovic's assistance since I have been at GE.  I've only been the Material Expeditor for Building #5 and 7 since the beginning of April and Sonny has been a great help to me almost daily.  I cannot think of an instance where he has "dropped the ball" for me.  Maybe he doesn't always get me the answer that I and the rest of the production team want to hear as far as eta's, etc., but almost all of that has to do with the logistics of the trucking companies or what Sonny has been told by them.  Sonny's response time is impressive as well and feel that I can count on him to get me things when promised.  I think that Sonny and I are developing a good "team relationship" and my only hope is that he stays as my "go to guy" for a while.

Regards,

Tim

 

Tim May

GE Infra

Khash,

This letter is my personal recommendation for Sonny Vidakovic, I found him to be consistently pleasant, tackling all my transportation need with dedication and a smile. Sonny is extraordinarily helpful in the areas setting up carriers to ship and deliver to or from the suppliers. I think he will be a better assets as he gain more experience.  He seems to be a team player and quick learner.

Thanks

GE Rail (GETS)

 

Michael Sonny Nouri

Propulsion COE - Production Parts

Jim,

 

I just want you to know that Lauri went above and beyond for me today. Regarding a CSX Transportation issue. We had a shipment out of HP that was to go UPS  NDA and  instead got shipped UPS Freight. The customer called and had production  shut down. Lauri contact the carrier today at 11:45   to rescue  the material  It  is being delivered today at 4 PM. So because of her I have a very grateful customer.

 

Thanks

Carol

 

Carol A. Johnson

GE Infrastructure Transportation

 

 

Kudos to Lucas Kafarski and Logistics Plus for recognizing the needs of the buyers and executing a system that will save us an enormous amount of time and energy in reporting out to the business.

 

Christine Plaza

GE Infra, Transportation

 

 

Here are sample pictures of our completed projects: 

4 ALU Tanks, each weight 22 TS, Dia 7.5 M, Length 27.5 M Sea-Pontoo Ex Antwerp to Marseille FOB + Loading by Cantabrico

Case - 112 ton uw : direct overside ex barge in oceanvessel

1 UNPACKED PCE 740 X 715 X 310 CM - 35,2 TON UW HANDLING VIA SHED

29,6 ton generator for windturbine-park on Japanese island Esashi

Stuffing coolers on 40'flats

Stator : 240 ton uw : loaded ex shed in oceanvessel with Brabo floating crane (800 ton lifting capacity)

We at TransAIR want everyone at G.E. to know what a FANTASTIC job Lori did this past week end. All previous records were broken for the total amount of successful air expedited locomotive parts in a 48 hour period. This record has not been broken in 15 years. She did not whine, cry ,scream nor pull Her Hair out (I think )

I have personally have handled this account for almost 20 years ,Lori is one to look up to and be appreciated. Iam sure the respective depots could do there job and keep the trains moving, so for that alone CHEERS .....

Ms. Renee Hughes
TransAIR, Inc

Bob,

Thanks for all of your help last night. You made all of this happen.

Thanks!

 

Andrew Paris

GE Infra, Transportation

 

 

Karen,
        Excellent work! Thank You for helping us out with this very important shipment. We appreciate the followups with the  updates. Once again you have exceeded our expectations.     

 

Rick Stiff

AK Steel

 

 

Bob ,

I just thought you should know Jessica has been great ! Everything we have thrown at her she has came through from calls made @ 10:00 pm at night to getting material out of terminals and expediting them to our CSC locations .I can't thank her enough please ,please ,please pass this on .She is truly an asset to your company !

 

Nitsa Cox

GE Transportation

Rail

Shipment Clerk

Global Supply Chain

 

 

Hi, James,

 

I am the materials manager for Denver and the West.  I frequently take advantage of Tim Tabon due to his constant ability to get the job done.  I am at a loss to explain why I have yet to sing his praises to you. (I have written to you about Rowan in the past.)  Tonight is yet another example of how I come to him late with a panic call for a shipment request that he moves on without giving me grief. I deserved it and yet he was nice.  I was too late with my request tonight but none the less he made a great effort.  He is absolutely outstanding!  I, and my entire team, greatly appreciate him and his work. We could not be successful without him.

 

Tim,

THANK YOU for all you do for us. Thank you for your efforts and great personality (ie restraint from yelling or laughing at me, it was laughing with me, right??...). You are much appreciated.

 

Thanks for listening,

Michelle

 

Michelle Enlow

UP Service Field Materials Manager

GE Transportation

Bob and Jim:

 

OHV had a ridiculous amount of premium air freight shipments starting on Thursday (8).  All were extremely significant to our production and all needed to be moved at relatively same "on fire" priority.  In addition to these air freight shipments, Kama and Bob were asked to deliver a consolidated trailer in remarkable speed.

 

Your team continues to show an amazing commitment to success while we place high demands upon them.  Although Kama was not on call this weekend, she entertained all of our calls with good spirit and excellent service to our OHV team. 

Please know that the International Team and indirectly the Routing Center is doing a fabulous job moving our freight and it is greatly appreciated while we work through these supply chain issues. 

 

Christine S. Plaza

Contracting Agent

OHV/WIND COE

General Electric Company

Dear Jim,

 

Thanks for sending the mail. LP+, seeing you work, the way you work and treat people is truly an inspiration. I am fortunate that I could spend time with such great people as you.

 

With Best Regards,

 

Gopal

 

S. Gopalakrishnan

Senior Manager - Commercial

Sage Metals

 

Thank you soo much for everything.  You and Jon took a lot of stress off my shoulders for this pick-up and I really appreciate working with you.

Thanks

Joe Stanton
Account Specialist

Mazzella Lifting Technologies 

Hello, James,

I am the materials manager at the Denver CSC. Recently MR Tanks, p/n 41C611756P7, became quite a 'hot item' for our account. Over the past few days, I needed to report to my various sites, account leaders, and to our customer, the timing of when these tanks would be in inventory. Vendor is located in Mexico, and these are distributed to Denver CSC (SDC) from BAF in Texas. Updated and accurate information was needed and that is exactly what Raquel Rowan provided in a pro-active and professional manner. She was absolutely outstanding in her follow-up and, though not needed, she allowed me (with great patience) to explore possible alternatives to meeting our customers needs (changing routing, etc) as a 'just in case' precaution.  She has always responded to any of my requests, email or voicemail, in a timely manner. And, again, I cannot state enough how I appreciate how pro-active she is and to have her follow-up prior to having to be asked for status is simply refreshing and outstanding.

Thank you,

Michelle

 

Michelle Enlow

UP Service Field Materials Manager

Hello Jim,
       
I work within Lord as a Material Control Coordinator importing rubber from Canada to our plants.  I have worked very closely with Mike Smith over the past two years and he never ceases to amaze me as to what he can pull off within a short window of notice.  Recently (last week) we had another major breakdown of a critical piece of machinery in the Bowling Green plant that required several short notice pick-ups and deliveries either to the plant or to a supplier and Mike always went the extra mile to help us, whether it was during the morning, evening or weekend, he always was there for us in support of what we were needing and in constant communication.  Without his help, we couldn't have minimized the impact we had with our production…we hardly missed a beat!  I wanted to share this with you because I feel Mike has Lord's best interest in mind and is a true professional in his ability to handle challenging situations as they arise.

Thank you,
Richard P. Keown
LORD Corporation
Material Control Coordinator


Jamie –

 

Can I just say… “This is so cool !!!”

 

This service [eshipplus.com] your company provides is so slick. What a piece of cake. Bob and Bill watched me go through the steps and were also very pleased at how quick and simple this was. We completed our first shipment today.

 

THANK YOU FOR COMING TO SEE US AND TELLING US ABOUT YOUR COMPANY !!!!!

 

Shannon L. Miller

Accounting / Human Resources

Jamestown Scientific, LLC


Hi Lucas,

I went arround key users of the system, asking feedback and here is the result:

Import/Export team feedback:
- Very good monitoring cargo until it arrives at Atrade
- Allows all the materials team access to information, minimizing questions about materials status

Follow up team feedback:
- Accurate information about materials on time
- Helps monitoring production necessities vs material arrival

Overal ts is a great tool that has been helping us a lot. Also you have been great in assisting us with the implementation, training, customization and issue solving.

Moving foward, the integrations that are been develop with the other systems (Easy, Atrade Access) will be great to reduce rework and even more on time information.

Thank you very much for all the support.

Best regards,

Stephanie Grant Craveiro
GE
OMLP - Operation Management Leadership Program

 

 

Action like that makes me tell you and who else asks that you are THE BEST!!!!!!!!!!!!!!!!!!!!!!!!

 

Thank you,

Elisa

 

Elisa Barbosa

GE Transportation

 

 

 

 

All,

Thanks for you who work during on our Holiday for moving our first stage of the stack from Work Shop to Holcim site.

Keep the spirit to deliver customer satisfaction for our first EPC project.

 

Thanks

Wahyu Jatmiko

 

 

 

Amy,

 

Thanks for all your help in coordinating this activity. PHC really appreciates what you have done to accomadate our needs and recognizes Logistics Plus as a company which we like to rely on for service in the utmost professional way. Our experience with Logistics Plus made me very confident that the outcome of this challenge was going to be positive, which it is. Again, thank you.

Doug

 

Doug Pierson

Precision Hudraulic Cylinders, Inc.

Thanks Vikash , This is the excellent job done by you & your team to deliver on time which was important to stay committed in front of our customer.

Rgs

Ramanathan

Krishnan Ramanathan

GE Transportation

James - Much thanks for the help tracking this down from Hardinger and DHL. Wouldn't have found it without your help. Good service is usually hard to find.

Rick

Richard Brak

GE Infra, Transportations

 

 

"I just wanted to take a minute to bring to your attention, the incredible job Lisa Tisdale has been doing for us. Specifically regarding her work with our large Egyptian National Railway (ENR) contracts. Although we didn't get has much into 2007 sales, it wasn't due to lack of effort on Lisa's part. She has spent, and continues to spend, many hours both before and after her normal work hours, as well and working part of her Thanksgiving Christmas and New Year's holidays in support of these orders. If she were a GE employee, I would be nominating her for a $250 recognition award, but since she isn't, I can only hope that you offer a similar sort of program that you could nominate her for. In any case I just thought I should pass on our appreciation for Lisa's fine efforts. Thanks for your time."

Respectfully,
Dean Warnken

Int'l Customer Service

GE Transportation

 

Bob, just wanted to let you know that we have landed all the containers for this large shipment from Germany,  It was quite the task, you had to coodinate the entire shipment on short notice.  The end of the year is tough here and you helped me out with the storage of Bullard from Kentucky.  Just wanted to say thanks for a job (jobs) well done.

Thanks  Bob

Dennis Roy

ME Leader

OHV/Wind  COE 

 

 

You have showed a great deal of patience with this customer and it

should be noted....

Well done!

Thanks!

Sheila

 

Sheila Fonkwa

GE Transportation

International Customer advocate

 

 

GE Energy Denver team and Tim -

As the year gets closer to an end, on behalf of the GETS UP Service and Commercial teams, we want to thank you for all the help regarding AC Traction Motors and the alternators. These are commodities difficult to manage given the dynamics of the RR operations so we appreciate your continuous help. Thank you and the best for you and your loved ones during the and in 2008!

 

Gilberto Sandoval

GE Transportation

Materials Leader - UP Field Service

 

 

You are TERRIFIC!!!!! Once again the Routing Center exceeds even my high expectations.

Keep up the fabulous work!

Martha

Martha Miller

GE Transportations

 

Mr. Berlin,

I just wanted to let you know that any time Mike Genzale or I call, it is always a pleasure. Elise is our contact with your company and always takes excellent care of us. I know that customers can drive you nuts, but she is very pleasant to talk to and somehow always manages to get the job done on time while dealing with our crazy request. Because of people like Elise it makes us look good to our customers. Please keep up the excellent work.

 

Yours truly,

Nick Sincinito

Shipping Supervisor

First Impressions-Printcraft

 

Leanne is doing a kick-butt effort on the M&S. We are down to a few  stragglers for shippers for the kits, all of which are because of  extraneous issues like quality problems, late definition, etc. We  just had a call /w Hesse on the AMOT valves and it looks like they are  going to break free the quality issue late this week and squeak enough  out to get all sales covered. I did not need to say much of anything  on the call. She handled it very well.

MC

Michael Colantoni

GETS

Thanks.  I approved it and sent it to accounting for processing!  You guys really did a FANTASTIC JOB!  Thanks again!

Linda Aloisi
Global Sourcing Manager
OMG


Hello Jim -

On behalf of our UP Service Materials & Customer Service Teams we want to recognize Max Falkowski's efforts in the support of our account and customer.

The example below is just one of the many instances in which Max and the rest of the Logistics Plus team has shown their customer centricity to GE.

I have witnessed this level of dedication of the entire Logistics Plus team for over 10 years now (since mid 1997 when we shipped the first fuel tank...those were the days) and your team has NEVER stopped surprising us.

Please pass our appreciation to Max (and the always supportive Tim

Tabon) and the rest of the crew. Too bad we cannot have you guys helping us with EVERY shipment but we will gracefully take each one we can!

Thanks again.

GE-UP Service Team

Gretchen,

I just knew if we called you that you would get us out of this bind.  Thank you for the prompt and exceptional service as always.

I trust all is well with you.

 

Regards,

 

Bob

 

Robert D. Murphy
Senior Vice President
Supply Chain Management
OMG, Inc.
 

Despite of multiple issues with the process, the export services group made a great job and the bearings shipped yesterday (thanks Duane and Vineet!!)

Garcia Armando

GE Transportation System

 

 

Folks,

   Due to recent issues and problems regarding transporting critical material between the plant and PSB, I'm proposing a new tactical process that I want everyone to follow.  This pertains to material that will halt the assembly of any cabs at PSB as well as OOS material coming from PSB to G.E.

 

You need to call Jeremy Chaffee at the routing center on 6466 or whoever he appoints as the point person. Jeremy will determine the appropriate carrier and dispatch them in time to meet our customer needs.  Jeremy's reputation always exceeds expectation,  meaning once you call Jeremy the deed is as good as done.  This is the kind of service we need.

 

Please do not abuse this service but don't be afraid to utilize it when necessary.  Be sure you identify the material, the location, and the person to which it's going to as well as identifying the carrier for tracking purposes. Jeremy will take care of the rest.

 

Use G.E. transportation on all large shipments of material but note the trailer number and driver name.  Coordinate this through George or Bob at the garage. Also, let them know if it's needed by a certain time.  For weekend shipments, make sure you contact Rob Bennett 6829 or George or Bob so they can set up drivers.  If they can't, call Jeremy.

 

If there are any questions, contact me and we will discuss it at the 10 am production meeting.

 

Thanks

 

Lee

 

Lee Vincent
Materials Specialist
 Locomotive Repair Services
GE Transportation Systems

 

 

Gretchen,

My contact with your company is only through Stacey and here is what I

think:

On a 1-5 scale with 5 being the best, please rate us on the following (your comments on each line are also welcome):

1. knowledge - Appears to know the buisienss inside out

2. professionalism - Always professional

3. responsiveness - Extremely. Stacey responds usually within hours and

sometimes within minutes to let me know she recieved my RFQ and that

she's working on it.

4. pro-activity - Allways advising me of issues I might want to consider

5. friendliness/ease of use This is self-evident

6. follow-up - Excellent

7. accessibility - Just a click away

8. results achieved - Always

9. additional comments -Stacey is very professional and knowledgeable.

She always gets me what I want when I need it.

10. overall rating - 6

Thanks,

 

Fran

Fran Mannella, Jr., P.E.

Sr. Proposal Estimator

Babcock Power Services Inc.

Natalie,

You have come a long way since last year ....but, of course, we ALL knew that you had what it takes to manage this business with an inbred passion that is evident in everything that you do....well done, as always! Thanks. 

 Kluz, David L

GE Infra, Transportation

Natalie -- Thank you again.  Your persistence and "never give up" attitude is very much appreciated.  Keep driving, only a few more days left in the quarter!!

Raymond G. Morrison Jr., C.Q.E.
Global Customer Support Leader
GE Transportation
Certified Master Black Belt

 

Eugenio,

Thank you. It is always a pleasure to hear the positive feedback for the outstanding service the team provides. GE definitely respects the efforts and results that Lauri and Jessica provide to us as part of the Logistics Plus Team. Their passion for 'making things happen' whenever required is why LP has been a mainstay of our operations for over ten years now. Thanks once again for bringing their good work to our attention ( I am copying in Jim Berlin, the owner of Logistics Plus, so that he can also see the results of his excellent staff)!

Regards,

Dave

 

David L. Kluz

Manager, Global Logistics Analysis

GE Infrastructure Rail / Aviation

 

 

Jim,

I just wanted to point out the SUPER human effort that both Bob and Mitch put in this week. Bob and Mitch worked way above and beyond to get the lugs here from China. Along the way they had to overcome many obstacles that were out of their control, and they did it with outstanding results.

The engine production line would have been in a shutdown situation for the better part of a week if not for their efforts. I can't stress enough the positive impact I have had working with these outstanding gentlemen. Please pass on how grateful I / we are for their efforts.

 

Thank you,

 

Jeff Fisk

Contracting Agent

Diesel Engine COE

 

 

Francisco Nice Job! We have the right individual and company handling

our Domestic and Mexican freight.

I am looking forward to working with you and your Monterrey representative.

Thanks

Dan

 

Dan Langer

PHB Corp

 

 Jim:

 I always enjoy visiting Logistics Plus because your employees display so much positive energy and enthusiasm. It reminds me of my old fighter squadron.

 Cheers,

 Scotty

 Scotty Wilson

Erie Management Group 

 Just want to say I appreciate all your help and have never had any complaints from anyone.  Your truck is in on time and the three men I usually talk to AWESOME JOB.

Josh Mazur

George Horetsky

Chris Fanzini

 

Tracy White

Customer Service Coordinator

 

I can only say good things about the help that Gretchen & Stacey provided in getting the mill and associated equipment to the job from China.  Gretchen even stayed in the cold rain with us until 3:00 AM on a Saturday morning to make sure everything was off-loaded and on the trucks.  That they came in under budget is amazing for what we had them do for us.  They also expedited and arranged Customs clearance for the TLT fans when TLT messed up, at no additional cost to Riley.  Extremely good people to deal with!

Jerry

Geral Bittner

Project Manager

Riley Power Inc

 

Mitch,

Keep it up!  We want to keep the impression here we need every last IFE and we will utterly die without them.  Great job staying ahead of this and raising the flag!  Excellent work!

 

Evan Lunt

GE Infra, Transportation

 

 

Marek was professional, customer focused and very good in conflict intervention.  I was put in tough situations at EPL, with language barriers, during our price negotiations.  Marek tactfully intervened and diligently helped me to focus my thoughts during those situations.  I do not have to add any more, you already know about Marek.

 

I wanted to recognize his support before I forget.  We did not get all we want out of the renegotiation, but let me just say, both parties were successful in meeting their objectives .

Regards

 

Tam

Hubbel

 

 

Good Morning Jim,

GE Thermometrics was again recognized by ECI (Viasystems) for our outstanding performance and consistency as a supplier to this customer.

I feel we were able to achieve this by the outstanding support given to us by Sue and her team at Logistics Plus. She does an excellent job and I felt you needed to know.

Thanks Sue for all your hard work.

Regards,

 

Lor McCoy

GE Transportation

 

NICE COVERAGE IN MAX' ABSENCE! I'd expected to have to wait for Max' return but am delighted to see Josh covering even the email! As usual, stellar service

Martha Miller

GE Transportation

 

 

Dave & Jim,

Not sure if you saw this, but the Logistics staff did a fantastic job during this 'crisis'. Beba has been, and continues to be, fully engaged in my part/vendor strategies. Bob worked the phone lines like a telethon, seeing it all the way through. Not sure if it is part of your protocol, but a lunch or some special recognition is certainly in order. They worked extremely hard to assure we shipped loco's!

Thanks,

 

Tiger Biletnikoff

GE Transportation

You are mighty efficient and accomplished at this stuff

Mike Foley

GE Transporation

 

 

Fantastic job from end to end on this one folks.  Thank you for your diligence!

 

Rob Young

GE

Transportation

Jim - Bonnie also helped us out enormously on Friday, actually for a GESL part. She absolutely made it happen. I was very impressed with her determination & the fact she was not going to give up.

She is special.

Paul

GE

Transporation

 

 

 

I would like to recognize Suzanne King for her outstanding efforts over the past few weeks. Recently sue has been working many late hours and has been willing to do what ever is necessary to ensure I have material when required. She really has gone the extra mile for me over the past few weeks with a demanding schedule.

Sue consistently demonstrates value to GE Grove City. In my opinion she takes expediting to a new level of performance. Rather than waiting for what is asked she consistently goes out of her way to ask questions and raise potential issues that would otherwise be delaying our engine shipments. She is transitioning into a role of not only expediting but proactively aiding in on-time shipments. This is a key area I'm seeking to improve and she is already ahead of the game.

Internally we have a process setup to recognize individuals for going the extra mile. If you have anything similar setup please recognize her for what she does for us. If there is something I should do let me know and I'll take care of it. I felt this should go thru your channels.

Thanks,

 

Evan M. Lunt

GE

Transportation

Contracting Agent

 

 

Bob,

Just a quick note to let you know what a great job I think Dave Watkins is doing in support of UX core returns. We've expanded his original scope from coordination of returns and logistics to now include much more of the leadership in coordinating information gathering from CSRs. We use a metric called the Pedretti Factor to evaluate our progress in bringing in the aging cores. Dave has helped to improve it by 50% in the 6 months that he has assumed this responsibility. We set a year end goal for the Loco Parts group Pedretti factor score of 10,000 and Dave has positioned us to finish the year with an even better score. His organization and follow through are exceptional.

Thanks,

Shawn Holt

GE - Transportation Locomotive Parts Customer Service Manager

 

 

Jim,

Just wanted to take a moment to give you some feedback on Ryan Sitter. Ryan has been such an outstanding addition to the Logistics team, & has always gone above & beyond to assist the GSC Finance Team / Sourcing teams w/ key projects & issues. I continuously tell Dave Kluz that Ryan deserves a promotion...Kevin sees the drive / motivation / commitment that Ryan exudes, & I have the privilege of working w/ him on an almost daily basis. His extensive transportation knowledge / expertise is impressive, & is well communicated to any  audience he entertains.

Just thought you should be aware...

 

Dara DeDad

Sourcing Finance Leader

GE Rail

 

Bon,

Even in the Reader's Digest version, AIRFREIGHT CANCELLED, is a welcome outcome even when it would have been at the supplier's expense. The dedicated persistence and tenacity of the LP team is what allows us to move to an airfreight cancelled scenario. Thanks to all for the passion for excellence that you bring to the job each and every day. We, as GE, are constantly after our suppliers to bring to us year over year deflation and when airfreight situations arise that a supplier has to absorb even when they are at fault eventually affects our negotiated pricing somewhere down the line and even if we don't want to admit it, GE pays for that airfreight in one form or another so once again, kudos to the team for effectively averting a costly situation with your attentive efforts!!!

KLUZ

Jim,

 

Just want to let you know that recently we had few request to expedite shipments for our Latham manufacturing facility. Adrian Luszcz each time worked pro actively to find solution to bring the goods the quickest way.

We find Adrian's latest performance as top of the line.

 

Regards,

 

Jerzy

Central freight just picked it up. Thanks again and I just wanted to tell you what a good job you do for us. You have made my job a lot easier with way fewer hassles. It’s nice to know all I have to do is call or email LP and forget about it. Tell your boss that I expect him to give you a raise.

Jeff

Vaughn Storage

Jim,

Just wanted to drop you a line to mention that Biswa is really on top of things. He really steps up and takes charge.....he keeps me very informed and always seems to be there when I need answers.....even on Holidays. I buy annually over $10m from India, so it is very important to me to have someone I can count on and trust to provide accurate information. He does little extras for me as well...sends me weekly a intransit list which I have come to depend on.

He always does things by the book....what I mean....he will not ship without the PTAs being complete....and he keeps after me to do the PTAs so that I do not have issues or missed shipments. He does this in a very professional and assertive way!!

Please recognize his efforts!

Jill Lutton

Contracting Agent

Propulsion COE

GE Rail 

Justin, spectacular job!

Best Regards,

Chris Peterson

Director, Customs Brokerage and Regulatory Affairs

Freight Savers Shipping - Transmodal Associates

 

 

Jeremy,


Just a quick note to let you know what a fantastic job Cisco is doing. He deserve a great amount of credit handling the RailAmerica account. I have received several compliments on him from the different RA locations.

Great Job!!!!!!!!
 
Carol
 
Carol A. Johnson
GETransportation
Power Parts/ G &G Locotronics
Inside Sales Representative

 

 

Jim,

I would like to inform you of the outstanding job done by the Mexico Logistics team in supporting and implementing a difficult task of getting some very high profile and customer sensitive parts shipped from Mexico to Erie this past week. Jeremy Chaffee took the lead with back up from Rachel Rowan. They both spent some weekend time and after hours making sure that everything ran smooth, which it did. Their outstanding effort allowed us to meet our customer expectations.

Please extend my gratitude to Jeremy and Rachel in the form of a "nite on the town award" for their efforts.

 

GE RAIL (GETS)

Martin J. Drabic

Propulsion COE - Contracting Agent

 

Let me introduce myself, I work here in Mexico in Guadalajara CSC(XGM) and maybe you don't know but this is my last day here in GE. The intention for this email is that I must tell you about an employee you have in your team, and her name is Raquel Rowan. I want to tell you that here in our shop we have a great appreciation for her, we have accomplished the promise dates we gave to our customer when she has participated with her experience and knowledge.

I remember she sent us an email like one or two months ago to have our feedback about her performance, but we didn't send any information about our feeling about it. So today I wanted to tell you about this. Here we appreciate Raquel as person, partner and friend. Please think in her anytime you have a promotion in your team.

Have a great day.

Thank you Raquel!

Sincerely,

 

Jaime Maldonado

Materials Specialist

GE Infrastructure, Rail

Guadalajara CSC 

Cooperation with the local Logistics+ representative in Prague is excellent, always providing on time information. Dealing with GE requirements on a professional way, serving our needs on a high level. Always trying to find the best solution and able to act quickly and arrange the transportation with a short notice.

Peter Sebo

GE Transportation

During my several years of experience working with GE Transportation's European suppliers, the single reoccurring positive feedback from them has been the excellent service Logistics Plus provides them with.  I have never failed to communicate this back not only to GE Transportation itself but also to GE Energy's Jenbacher Gas Engines Company.  The Logistics Plus service has significantly helped building and improving our supplier-relationships and assuring on-time delivery - even in numerous instances of extreme emergency!

 

Thank you very much for your help during these years!

Best regards,

 

Peter J. Sandys

GE Energy

Jenbacher gas engines

Supplier Quality Leader

 

 

I have had the opportunity to lead the shipping, receiving and currently support the Sourcing team with incoming material.  In all of these positions, your team has provided support with the tracking, scheduling, international shipments and general information. Whatever the need may be, you have been able to lend the support needed to get the task at hand done. The response your team has provided, even with short notice, we have still been able to meet the required deliveries. Your knowledge is a great asset to accomplishing my assignments and cannot say enough to what you have helped out with.

 

Sincerely,

Christine Davis

GE Transportation Global Signaling

 

I can't begin to say enough about this team at GE Logistics, there response time is outstanding and they make my job so much easier.  I normally deal with Denise Bickerstaff, I know I that I can count on her no matter what to get my shipments where they need to go.  And if for some reason she is not in I still get outstanding service from another team member at GE Logistics.  I can't imagine not working with them there level of support is amazing.  It has always been a pleasure working this team and I hope we continue to do so.

Thanks,
Jen

 

Jennifer Buettner

GE Transportation

We have been using the Rail Routing Center (Logistics Plus) for about three years and the service we have been provided has been the best I have seen in my 10+ years organizing shipments.  We were aquired by GE about five years ago and before that I was in charge of routing so I know of the numerous problems and hassles that come with dealing with shipping material.  One of the benefits of being acquired by GE we were able to have the benefit of having Logistics Plus handle our shipments.  Over the years the service has been top-notch especially with our representative Denise Bickerstaff.  On the rare occasion that a problem occured with our shipment, Logistics Plus went to great lengths to satisfy us and our customer.  The extra steps taken by Logistics Plus kept us in good standing with our customers and as a result strengthened our bottom line.

Should Logistics Plus not be our routing provider in the future GE will be losing a strong asset to our company as a whole

Kemp Buettner

Project Manager

GE Transportation

 

The Rail Routing Center has been an invaluable and key contributor on the ITCS China project.  They have provided sound advice and instruction from the very beginning of the project.  Without them, this project would not have been successful.  They have provided very useful information on working with the L/C, international shipping laws, international shipping paperwork and shipping methods.  Each time I have a question, they provide thorough answers in an extremely prompt manner.  We never have to wait on responses from the Rail Routing Center.  Also, they are careful to provide tracking numbers on shipments and are willing to check on the status of a shipment for you at any time.  They are very price conscience and are eager to share the most cost effective shipping method.  They are a joy to work with and they are truly experts that provide an extremely valuable service to Global Signaling.

 

Best Regards,

 

Angela Howery
GE Transportation
Rail
Materials Engineer
Train Control Systems Engineering


My association with Logistics Plus began in October 2002 when I joined the Global Signaling, LLC operation in Missouri … and ran through my time of departure in March 2005.

During that 2.5 years, much of it as the Manager, Materials & Sourcing, I had the opportunity to work closely & frequently with our primary contact at Logistics Plus.  I was consistently impressed with the focus, dedication, and execution exhibited by the Logistics Plus team.  The Global Signaling operation is a relatively short-cycle business with customer orders often being expedited and re-routed.  The personnel at Logistics Plus were always available and supportive (even on weekends).

Based upon the level of support and commitment to our business, I would encourage you to give strong consideration to Logistics Plus.

Regards,

DJ Eaton

GE Consumer and Industrial

GE Lighting Distribution

 

This letter is response to request I received for a letter of reference for the Logistics Plus Group.  I have dealt with them over several years, first as Manager of Operations for GE Rail Solutions and then as a Program Manager for China LOCOTROL.  My experience with them over that time has been extremely positive.  All of the individuals I have come in contact with have been very professional and extremely knowledgeable.  I have dealt with them on several very complex customer critical shipments that required a tremendous amount of effort and their support on all of these projects was exceptional.

One of the things I like best about dealing with Logistics Plus is that they are one of the few organizations I have dealt with in GE that I only have to make one phone call and I know everything will be taken care of.  Everyone who works there is very proactive and very customer focused.  I can think of no one better to continue to support us in our import/export needs.

Jim Schmitz

Program Manager
GE Rail Solutions

 

 

I have consistently been given timely and dependable service with Logistics Plus transporting goods to/from our Mexico facilities. Representatives have always been responsive on short notice and easy to work with.

 

Josh

Joshua Gerlip

GE Transportation

 

I would just like to say that I have nothing but great success with logistics plus. When i call for a rush shipment it always comes when they say it will be here and i never have to worry about when i will recieve it. They have a great follow up on all shipments and alwayscover all the bases as to call and let the right people know what is going on with the shipment. THANKS   DON

 

ALSO BONNIE DOES A FANTASTIC JOB I DON'T KNOW WHAT YOU PAY HER BUT SHE IS WORTH DOUBLE  WHAT YOU ARE PAYING HER, NOT THAT THE REST OF THE EMPLOYEES DON'T. SHE IS SUPER AND DOES A SUPER JOB!

 

Donald Kildoo

GE Transportation

 

 

During my interactions with the ESG group , I have found them to be quick , efficient and helpful with respect to answering and providing all necessary support in relation to various queries like details on LC payments( Letter of Credits) , tracking details , Packing slip and other export related information.

Thanks,

 

Amanda

 

AMANDA LESLIE

Cash Applications

GE Transportation (Rail)

 

 

I want to express my sincere and complete satisfaction with the performance, teamwork and cooperation of the Logistics Plus people that are working with the Global Parts Sales Team.

 

The group headed by Darla Crowe works hard to ensure our success.  I depend on these folks to help me successfully execute the many parts sales contracts that I receive from the Asia market.  They know their business and they make themselves available at any time to support us.

 

I hope our business relationship will continue well into the future.

 

Sincerely,

Thomas R. Knepper,

Senior Proposal Leader, Global Parts Sales

GE Transportation Parts, LLC

To Logistics Plus,

The level of service provided by your organization is superior.  The breath of knowledge is deep over your employee base and always at our fingertips for an emergency.  This facility would not consistently meet our schedules without the diligent teamwork of your group.

Keep up the good work!

Thanks,

Janet Krysalka

GE Transportation

 

 

I would strongly recommend remaining with Logistics Plus. numerous occasions they have gone above and beyond to support off-highway demands even when seemingly undoable. They have NOT failed, ever. In particular, Bob Halberg, Kash, James, and when she was here, Davorka. To start over with someone new might be a long and fatal learning curve.

 

Larry Blackmer

GE Transportation

 

 

The team here in Waycross, Ga. (CWG) is quite pleased with the level of service that is provided by the Rail Routing Center.

 

Thanks,

 

Larry Hodges

Waycross Materials Manager

 

 

 

Routing center and customs compliance has supported us in a very good way.

Thanks

 

Juan Barrera
Materials / Materiales
GETS Locomotive Services SA de CV

 

 

The Routing Center is Customer-Focused and at the same-time looks at the big business picture to get us the best cost option. Thanks,

 

Sheri Alsbrooks

GE CSX MSA Material Leader

 

 

I have the highest regards for the LP logistics coordinators. With the small group of onsite representatives and the availability of the routing center, the things these people can perform amaze me. As a buyer I am put into difficult situations with getting parts here in a timely manner and the LP reps. don't even bat an eye when I call upon their expertise. I am very thankful for their support. Sometimes I may not make their job the easiest to perform, but I am very confident that the tasks will get completed when assigned. I deal mostly with Mitch Dougan and he has made my job more flexible with the "magic" he performs in getting my parts here. I don't really deal much with Bonnie Eccles, but when I need her she is always there if Mitch is either out or busy on another project. I am very happy with the service I receive and hope to continue receiving. Thank you for all of the hard work and continued support.

 

Marta Gonzalez

GE Transportation

Contracting Agent -Diesel Engine COE

Bonnie Eccles has come to the rescue more times than I can count in my short time here.  Not just for the small universe of parts which I buy, but for many of the buyers. She is an asset; cheerful; knowledgeable, competent.  She is a go-to person who forges strong relationships easily and always comes through in a pinch.  If she is indicative of the quality of your workforce, then you should get the job.

Best Regards,

Jan Shahan

EVO Line Contracting Agent

GE Transportation - Rail

Diesel Engine COE

 

My dealings with Rebecca have always been of the highest degree.  Questions and services are always handled in the fastest and most responsive manner possible -- I could not be happier with the service received..

Richard Rzepka

GE Transportation

 

 

Cisco,

 

Your team does an excellent job for us at the Hanover Park Facility. Any time I schedule a pick up from your facility I never have to worry about it. You are right on top of it. Any problems that do pop up are taken care of by you and your  team which makes my job easier.

 

My Thanks for a great job to you and your team

 

Carol Johnson

Hanover Park Facility

GE Transportation

I can only say good things about GE's routing team.  They are always available and bend over backwards to help me out.  The are all proactive when it comes to getting me tracking information and other related info.  They have even helped me to clear up some mistakes that I have made in the past.  Whenever I contact them I am always confident that the job is going to get done and I can rest easier knowing that I have given it into good hands

 

Victor Adamski

GE Transportation

 

 

The Export Services Group (ESG), the international exporting wing of Logics+, has been a crucial part of the international sales, marketing and customer service organizations here at GETS. Without there help, support and expertise our jobs would be so much more difficult. Their professionalism  and integrity are always beyond reproach. Quite simply put, they save our butts on a regular bases. Respectfully, Dean

Warnken

 

Dean Warnken

GE Transportation

Int'l Customer Service

 

I have several opportunities to interact with the personnel of Logistic Plus during my work tenure with GE Transportation – Rail from 1999 to 2005. I have closely worked with Logistic Plus (LP) in India, China, Jakarta and Erie-Pennsylvania during my assignments as Sourcing Leader in Asia sub continent as well as Sourcing Manager for Propulsion Center of Excellence.

LP, in my context, is a creative solution provider with a committed set of people who take ownership of the problem and work hard in exceeding expectation of customers. The approach is to customize the solution per the need and therefore it is seldom that there is a set methodology of providing service. The approach allows exploiting benefits with are possible in certain conditions. A few examples – Air Freighting large quantities of material during peak seasons, combine sea and air shipment to optimize cost and time for delivery, Consolidation of freight to economize  transportation costs, defining expectations to suppliers of GE and help them in planning and scheduling shipments.

Besides international logistics, domestic trucking plays a important role in feeding material to the shop especially if the business warrants a change in production schedule and there is no time slack available in getting the material. In numerous such situations, LP has proven to be a trusted partner shouldering the responsibility in monitoring movement of material and reporting the same to aide decision making.

I appreciate all the support provided by the team in Logistic Plus and will certainly recommend them as a solution provider to Logistic issues. If there is a need to contact me to get more details, please feel free to do so and I will detail the experiences.

Venkat Krishnan

Sourcing Manager – After market RSP

GE Engine Services Sourcing

 

I am sensitive to anything that negatively impacts our ability to serve our Customer Service Centers (CSC's) and/or warehouses for the materials provided by the Locomotive COE.

Materials provided by the Locomotive COE are turned over to Logistics Plus (not in packaged for shipment condition) for transmittal to their end destination. We expect --- and receive --- timely/safe to travel distribution of these materials.

We have many measurements, both internal and external, monitoring our performance to our customer within which Logistics Plus plays a large role. The results have been positive.

Additionally, on the rare (rare is good) occasion I contact Logistics Plus my inquiry is always satisfied in a timely professional manner.

 

George F. Hoover

GE

Transportation

Scheduler / Planner

Locomotive

 

 

On behalf of the CN Canadian and CN US operations I wish to recommend Logistic Plus for further work with GE.

Since GE started this CN operation in 1997 it sure would not have grown by 15-16% per year without the honest, respectful, dedicated, timely, expedient and responsive work from the people at GE Rail - Routing. Asides from support related to occasional Customs issues, Routing Erie help often with the very urgent moves of materials for units from other railroads like BNSF, UP, CSX and CP. Needless to say that within our Global economy North American Railroads do make deals also by "trading power", i.e. locomotives hours or HP.

I wish to mention that we are very satisfied with the weekends support also that we get for supporting the railroads who of course operate on 7/24 hours basis.

Please feel free to call me if further info are needed.

Regards,

 

Marcel H.

Marcel Hébert, P. Eng.

Materials Planner, Materials Leader & Materials Manager CN Operation General Electric Canada

 

 

 

Hi my name is James Estok and I write the dmr's for bldg 12 . In my expierence in getting parts shipped out of bld 12 you could not ask for any better of a team of people from ge routing center. All the people there are courteous and very punctual about getting the product out the door. If it were me I would keep the system you have because it works . Also when I need products to go out to canada I call Mary Beth Sechez for custom papers and she is very punctual , courteous, and gets erverything done in a very quickly manner. Its only my opinion but I think you already have a good team of people and I do not think it could be better .

 

Jim Estok

GE Transportation

bldg 12 875-3584

 

 

Logistics Plus has done a tremendous job on meeting my requests. Their staff has handled all of my needs to the fullest extent & with complete professionalism. I can not say how much they have been a asset to the locomotive Sourcing Team. I look foward to their continued support here at GE Erie. Keep up the great work!

 

Regards,

Mike Edinger

Locomotive Expeditor for Bldg.12

 

 

We have work with ESG ( Logistic + ) company and have receive an excellent support on transportation and logistic services.

Please do not hesitate to contact me for any other details or questions.

 

Regards

 

Catalina Gonzalez

Sourcing & Materials Manager

GE Rail Mexico

 

 

Even I have been with GE Transportation for only two years, It is my pleasure and glad to say that through the two years I have got through you all the services I need up to expectations and sometimes your services exceeded the expectations. Specifically dealing with you, I never got things delayed, and always I get the right on time reply, you always have been supportive w/out limitations, it is the same impression I had from my representatives in Egypt, whom you dealt with them more than me, I never heard from them any complain, they were always satisfied and happy working with you. On top of that, I will not forget to mention your compliance with the GE integrity and policy, I noticed several times how much you were aware and careful in complying with the GE policy, this is great, because compliance in GE is a practice that will go in parallel with growth.

Wish you all the success, and hope we will continue seeing you offering us your professional services.

Good luck and best regards,

 

Wael,

GE Transportation

Wael A. Attari

Sales Manager

Rail Solutions

 

7

 

You have been invaluable to me.

 

Lynda Leech

Traffic Clerk

Bldg 63-1

 

 

I have been working with ESG( Logistic plus) over the last year concerning $230MM QTR Locomotive Project, ESG has provided prompt and courteous service throughout that time. I am very impressed with that the team is always professional, informative and has responded well to all our shipping needs. ESG has been a valuable asset helping succeed in this project.

 

Louis J.L. Liu

GE Transportation

Contract/Proposal Leader

 

 

Jeremy

Always you and your team are working outstanding

* Excellent Support

* Excellent Attitude

* Normally your TEAM has strong capability to communicate in both languages Spanish and English of course facilitate our communication.

Normally your team is trustworthy because you and your TEAM are very  responsible. I have been working with 6 persons during 10 years in GE Transportation all of you are Excellent Workers. You are working like a part of GE. The success in our projects is due to you in great way.

Thanks

 

Alberto Garcia Ugalde

GE Infrastructure - Rail

SQE Sourcing Casting Specialist

 

 

I am writing to say a few words about my experience working with Darla Crowe and her team from Logistics Plus here at GE Transportation in Erie.

Most of my interaction has been centered around shipping $16.5 million of locomotive spare parts to QTR, our customer in China.  This process began about 1 year ago and continues until the last shipment of spares which should happen by mid-year.

Overall, my experience has been very positive.  I consider the Logistics Plus team to be very knowledgeable in the areas of Letter of Credit processing, transportation logistics/expediting, and documentation to support the same.  QTR has been a very demanding customer with numerous requirements that we found to be outside the normal course of our export business, probably caused by the fact the spares shipments were being imported duty-exempt.  Dealing with requirements of Chinese Customs and the documentation necessary to successfully allow the customer to import the goods was a great challenge to all of us.  Logistics Plus worked very closely with the GE functions to fulfill orders promptly and when issues came up, they responded quickly to fix them and meet the customer's requirements.

As an example, at the end of 2005 we conducted daily meetings to ensure the optimal amount of shipments to QTR.  Logistics Plus was always represented and responsive, regardless of which day it was around the holidays.  All involved did a great job making the shipments at the end of the year.  Another example is that we had a number of issues with our Letter of Credit because the original contract was not written with spare parts shipments in mind.  We all worked together to amend the Parts L/C where possible, and to properly document and successfully process the L/Cs where there were discrepancies due to changing circumstances we could not control.  Bottom line is we had no significant payment issues.

If you have any questions of me or want to discuss our experience in more detail, please do not hesitate to call.

Best regards,

Tom Stanton

Tom Stanton

International Product Manager

GE Transportation

Global Locomotive Parts

 

 

I have had the privilege of working with several team members of the Export Service Group over the past ten years in my capacity of Asia Sales Manager. My sales accounts included India, Pakistan, Indonesia, Bangladesh, Australia, New Zealand and several other international customers. Many of my former accounts included customers that GE required Letters of Credit as the method of payment . Throughout this time period ESG has performed very well and has gone above and beyond on several occasions to meet some of my more difficult customer and their foreign banks demands. ESG has kept GE from missing numerous end of quarter issues with their experience and efforts to make thing happen.

 

I would whole heartily support the continuation of the long term relationship with ESG as the proffered support team. The years of experience dealing with the GE customer in Pakistan, India, Indonesia, etc. is a wealth of knowledge not easily replaced. The close proximity to the sales team and Erie is imperative for the continued success and growth of the GE Parts International business.

If anyone would like to discuss my comments or experience please do not hesitate to contact me at office: 814-875-5110 or Cell 814-860-1558.

 

Regards,

Patrick Handran

Northeast Parts Sales Manager

 

 

Jim:

I am happy to submit a letter of recommendation on behalf of Logistics Plus. It has been my pleasure working with everyone over the past several years and I have found the service to be prompt and courteous. I would highly recommend a continuance of the relationship between GE and Logistics Plus.

In particular, I have received outstanding customer service from Denise and Pola. With all the issues I face during a day, I truly appreciate their efforts to get the job done quickly and efficiently.

 

Jake Scotch

Contract Agent

GE Transportation

 

 

Rob,

I have worked with ESG since the inception and want to express my sincere thanks for what has been exceptional service. Whenever there have been queries, the ESG team has responded timeously and energetically. ESG work so well with us, that we see them as an extension of the GE team. They certainly exhibit and espouse the GE Values.

 

Kevin Prozesky

GE

Transportation

Sales Manager

 

 

 

I would like to say the service they have provided me has been the best. They are professional, reliable and quick to action. I have a great working relationship with the Reps. I deal with and I know my material will be shipped promptly by them. I hope to continue working with them in the future.

 

John Suhajda

GE Field Service Rep.

CN Rail Road

Homewood, Illinois

 

 

 

In previous roles as International Parts Sales & Marketing Manager, and later as Global Parts Customer Service Manager, I was a primary beneficiary of the Export Service Group's (ESG) support for over five years. I've seen Darla Crowe and her team continuously add new responsibilities while always delivering an outstanding level of service. We've counted on them to resolve significant logistics problems in order to ensure that international sales revenues were maximized at the end of every quarter. Their expertise in managing letters of credit has ensured prompt payment on numerous complicated contracts. The ESG team always puts in the extra hours to make sure we're able to deliver on our promises to customers. Everyone on the team is a true professional - all technically proficient as well. We've been incredibly fortunate to have a team like this to partner with in serving our international customer base.

 

Randy G. Pedretti

Commercial Black Belt

Global Parts Sales

 

 

Lisa

The work that ESG performs for GE Transportation is invaluable. You folks have become an integral part of the GE Team and have an in-depth knowledge of our customers and business practices. In fact, we fail to see any line of distinction between ESG as a contractor and GE; we are all one team with the same goal ... customer success.

The ESG team does not hesitate to take the extra step or initiative to resolve issues and have developed a great rapport with the field sales managers, customers and banking institutions. In fact, we depend on you and your co-workers to keep us in line and lend your expertise as required.

 

The services you perform for us relating to Receivables, Compliance, Inspections, and general logistics are an integral part of our business, and the International Parts and Apparatus Group totally rely on your knowledge and support.

Thanks for all you do; and I think I speak for the total International Team when I say that we look forward to our continued relationship and support of the entire Logistics Plus Organization.

 

Yvonne Baracka

GE Transportation Systems

 

P.S. Jim, you have a great team and we don't know how we would get along without them!

 

 

The service by Logistics Plus has been outstanding in every  interaction I've had with them. Their depth of expertise in the transportation industry provides year over year cost out opportunities that they continue to help us realize. They always answer our demanding needs with a smile. They are a pleasure to work with and I fully support continuing the relationship we have.

 

Christopher Ferraro

GE Transportation Systems

 

 

The crew at Logistics Plus has been very helpful through-out the years. They went the extra step to insure our needs were met. They have taken the lead on new product transportation requirements, developing multiple cab loading techniques to insure the lowest cost transportation from our Mexico suppliers. They are helpful, courteous, and exhibit commitment to getting the job done.

 

Denny

Dennis J. Wodzinski

Mgr. Manufacturing Support

GE RAIL

 

 

I have worked with several people from the ESG group throughout 4 years ( Rob Cain, Darla Crowe, Jeff Baker). They have provided me with solid support in the everyday operations and they're level of  knowledge and availability has been critical when evaluating new  opportunities. Having limited knowledge of export processes I have relied on this group's knowledge, and I have successfully engaged and executed deals with new customers.

 

Erika Rivera

GE Transportation Systems

 

 

Hi,

Lisa's and ESG's service and support is exceptional. I receive what I need immediately and rarely need to ask follow-up questions. On a scale of 1 to 10, 10 being the best, I would rank them a 9.

 

Thanks,

 

Joseph Godinho

Accounts Receivables

GE Transportation Systems

 

 

Hi Morning,

 

I think the logistic service by your team has been very goods. Facts are: whenever I required a status of a part number, you can always get it for me; also, there were some quite tough custom clearing issues involved in logistic, your team managed very well. All those saved a lot of time for me.

 

Regards

 

Jianwei

GE Transportation Systems

 

 

I've been associated with material transportation for the last 25 years and know the value of having a logistics team that goes above and beyond to meet our ever changing needs and unique situations.  I've been involved with Logistics Plus for the last 10 years and can personally state that after the initial start up problems, Logistics Plus addressed our issues and quickly responded to resolve any and all problems. Their understanding of our unique needs and matching them with the external transportation world is a valued asset.

With the businesses focus on Lean Manufacturing and supplier on time delivery, it would be a great stumbling block to change our

logistics team at this point. I hope all aspects of material movement will be considered before a final decision is made.

Thanks

Lee

GE Transportation Systems

 

 

I would like to say the entire Logistic Plus team, global team as well as the domestic team, does an excellent job communicating what has been shipped with an ETA week or day. I have many parts in India as well as Czech Republic, Russia, and UK.....and this global team always is available for me at my time which may be in late hours of the night (their time). I am provided a spreadsheet on what has shipped from Europe as well as from India. I find this information extremely important to communicate to my customer........PRODUCTION. I know exactly when parts are due to arrive in port and also at HCW. I am able to work with the Erie team in the event that I can not wait for rail transportation from port to Erie. Always the team attempts to find alternatives to expedites or finds the lowest cost expedite.

I have called with only a part number and have been able to get not only the vessel number, port of entry and but most important ETA to either HCW or the plant. I have all the confidence in the integrity of the information. I understand that to some, this may be viewed as "their job", however they go above and beyond to keep me informed of issues, concerns, or just to let me know parts are on track.

I want to add that in the event air shipments are necessary, my experience with the team in these countries as well as Erie...is that they attempt to find the lowest mode of transportation and come forward with ideas....like maybe combination of air and sea shipment....or other ideas to keep the cost of the transportation down.

This entire team has made me more efficient, effective and much more productive. The team has earned my trust, therefore I am able to focus my efforts on deflation for the business

The team knows and understands the parts, the suppliers and of course.......THE CUSTOMER........GE Infrastructure!

Regards,

 

Jill Lutton

GE Transportation Systems

 

 

Pola,

I have had nothing but positive responses and courteous service in my dealings with the routing center. The international section has been very helpful on many of my emergencies for AMTRAK with supplier Vossloh. The in country group has jumped through hoops to keep us in locomotive batteries during a time that we were switching suppliers. Hopefully you will be successful in your bid, so that we may continue receiving the same excellent service.

 

Richard Foessett

Contracting Agent

GE Rail Locomotive Sourcing

 

 

As an expense buyer 10 years ago, I worked with the fledgling Logistics Plus as they became the Routing Center for Transportation Systems.  We negotiated items including rates, invoice payments, and scope of services rendered.  Working with Jim and the team in open, honest, discussions yielded positive, constructive results for everyone.

 

10 years later, I'm a consumer, albeit rare, of Logistics Plus services.  When I need them, they are there.  The team is quick, efficient, knowledgeable and easy to work with.  It's usually an Out of Service crisis situation when I need their expertise and they never fail to delight with their level of service.

 

Recommending Logistics Plus for additional GE businesses is easy to do.  Logistics Plus understands and embodies the GE Spirit, embracing it rather than being intimidated.  Any business they serve will benefit from the expertise and high standards of service provided on a daily basis.

 

If there is any additional information needed regarding this recommendation, please do not hesitate to contact me.

 

Martha Miller

Global Services Support

GE Transportation

Erie, PA

814-875-2722

866-420-1252 (fax)

 

 

Anytime - you earned every word - you and THE TEAM = Bob Hallberg, Max Falkowski, Jennifer or Jessica and I forget her last name, Bonnie Kaczmarek (did she remarry?) Eccles, Fred Rizzuto and of course, the ever lovely, Gretchen Seth. Such fine examples of an excellent team!

 

Martha

GE Transportation Systems

 

 

My input,

 

Efficient also flexible on few special cases from my side.

 

Runxi Wang

GE Transportation Systems

 

 

Cooperating with Logistics Plus for several months since I joined China sourcing team, they provides us super service and support. Willing to continue collaborating with Logistics Plus in future.

 

Jessie

GE Transportation Systems

 

Morning/ Oliver

Thank you for all your support and help during past time to our Rail sourcing team!

Your quick response and detail information really impressed my and my supplier, we can still remember your hard work to trace our material, your coordination helped supplier save transportation time and save GE money. I wish logistic+ could win the bid this time and provide your service to GE Infrastructure in the future.

Amy Liu
GE
Transportation
Supplier Quality Engineer

We have been using Logistics+ for approximately 3+ years and this is the first I have actually gone on to the website. In 2004, Logistics+ was awarded our in-house Service Award and I wanted to commend Logistics+ on the EXCELLENT service you provide to not only Sterling Technologies, but to other companies we have referred. Josh Mazur is truly an asset to your operation and is terribly missed when is he out of the office on consignment! Josh goes above and beyond the call of duty on every occassion. He has pulled through for us in every situation and is an absolute pleasure to deal with! Kudos to Jessica Ardillo who steps up to the plate in Josh's absence - another fantastic employee! We sincerely appreciate all of the effort put forth by Logistics+! Keep up the great work and thank you!

 

Crystal

Office/Admin

Sterling Technologies, Inc.

 

 

Dave,

I just want to let you know how good of a job James Tupper and Khash Azizollahi are doing. They have bailed me out more than a few times. Yesterday, the Wind area was shut down due to parts that were unexpectedly DMR'd. We had to get parts our of Canada ASAP. Between 7 am and 2:30, they were able to get transportation set up, get the truck there for pick up, clear the paperwork with customs before the truck even got there, and get the parts we needed here. Everyone here was astonished that we could get parts from Canada over he border in such a short period of time. This is only one example.

Just wanted to let you know.

Thanks,

Mike

 

GE Transportation Systems

Mike Smyklo

GE Transportation

Wind Sourcing Leader

The great thing about Logistics Plus is that you are not a "3PL" - you are a "logistics solutions provider".  You know our people.  You know our suppliers.  You know our customers.  You are part of our supply chain.  That is why we tell our customers they should use you and not the other "3PLs".

Anonymous

Team

We did it! We are loading trucks right now to deliver $585K spares to  the forwarder this afternoon. Thanks to all of you for your immediate attention to this critical sales matter. Friday to Monday ... that has got to be a record for resolving the many issues that could have prevented our shipping this quarter. This is a great example of Team Work .... when the job gets tough the tough get going!

Yvonne e Baracka

GE Infra, Transportation

 

 

Gentlemen

 

Once again your customer service and response to customer needs are first

class.

Thank all concerned for a job well done.

 

 

Rgds

Peter Kelly

GE Infra, Aviation

Fred;

I would like to express my joy with Todd Mazur our Logistic Plus in-house shipping coordinator.  Over the past ten months Todd has been with us, our ability to ship orders the same day has improved 25% and our customer related shipping issues have dramatically reduced.   Information about inbound and outbound shipment has greatly improved and is routinely communicated throughout the organization in a timely and efficient manor.  I can’t be happier with the job Todd is doing for us.

Paul Green

Environmental Reclamation Services, Inc.

Plant Manager

 

Hello Gretchen

It was always a pleasure working with a group of professionals like yourself. I know in can count on great service.

Regards,

 

Alton Meyen

Matrix Metals LLC

Jim,

I just wanted to drop you a quick note about Bonnie. Bonnie is filling in for Mitch Dougan as he is out due to a death in the family. Bonnie has performed well above any expectations I could have ever had for her. She was able to expedite into Grove City three different part numbers that would have shut the engine production line down. She did this with minimum direction or input from me, simply put I told Bonnie what I needed and she bent over backwards to get these parts for me. Bonnie is an outstanding member of your team, and a great addition to ours as well. Please let Bonnie know that her efforts and professionalism are exactly what we all should be striving towards daily. I can't tell you enough how much Bonnie has impressed me, having only worked directly with her for one day.

Thank you,

Jeff Fisk

Engine Assembly MTA

Hi Monica and Neil,

Thanks to great efforts put by Locomotive team, parts team, China team and specially Logistic + team, we resolved all the documents issues and collected all the payments of QTR project due so far, which includes 3 locomotives payment, $1.383MM technical service fee, 7 shipments of parts/tools in 2005.

Thanks again for everyone's contribution.

Louis Liu

GE Transportation

Scott:

Just wanted to thank you again for all you help in getting the Morgan/Finland order out at the last minute.  I tried all week to get a confirmation on the ship date so I could give you a heads up but I wasn't getting confirmation.

I know at 4:45 on the last shipping day of the month to find out you had to get a special air shipment/customs paperwork, etc. together was not easy.  I appreciate your jumping through hoops for us.

Mickey (from Morgan) extends his appreciation also.

Marty Keim

Customer Service Manager

Ameridrives International

 

 

Jim,

Just a quick note to let you know that Dave Watkins performed superbly for us supporting a successful year end push to ship LocoCAM mod kits. This program was important for our group not only financially, but also for customer confidence in this new product. He demonstrated a lot of ownership for making sure execution to our plan continued throughout the Holiday period.... even on his days off. I've thanked him for the good job done. If there is any recognition your company gives to employees please consider him for this.

Thanks,

Brad

Bradley C. Hendrickson

Monitoring & Diagnostics Services Center

GE Transportation - Rail Solutions

2901 East Lake Road Bldg. 50

Erie, Pa. 16531

 

 

I received calls from Jeremy and James last night - excellent news about getting the parts up to Latham late last night. I really want to thank James Tupper (Jeremy gave him all the credit) for being so aware of the importance of this shipment and diligently seeing it through to delivery in Latham. There were so many obstacles, that I'm sure it would have been easy to give up on getting the parts last night, but James' efforts really made the impossible happen. Thank you very much to everyone that understood the importance of this shipment and seeing it through to delivery in Latham.

 

Eileen M. Becker

GETS/Engine Systems

Great job by all involved in getting this part into Latham last night...Francisco, Jeremy, Eileen, Patti and especially James for hitting the winning run in the bottom of the 9th of a hard battled game! Communication and not giving up when it's really important and finding a way to make it happen! This was critical for GE Rail as a whole, not just Latham, to maintain business from one of our customers for the next 2 years.

Josh Gerlip

GE Infratructure - Rail

Product Owner - EMD Engine

 

 

You have been a big help to RailPower

Jim Maier

Founding CEO of Railpower

RailPower

 

To repeat some of my statements:  All of our (GE Rail) suppliers I have met, visited, audited, in Europe are very satisfied with the work, help, assistance, cooperation they have been receiving from Logistics+.  There is no point listing the names of countries or companies involved:  I have not heard anything but the expression of gratitude and satisfaction from our suppliers so far - and I have been here for two years now!

And there are not only our suppliers who are satisfied:  I am too!  For example, concerning only today's "emergency delivery" of EVO piston parts from KS Kolbenschmidt in Germany to Chicago O'Hare (ORD):  After KS telling me that the parts were packed and ready to go two days ago but they still do not have a flight for today, I contacted Marek Bures in the Prague office.  As usual, he offered his help, called KS immediately and, within minutes, KS contacted me confirming the flight this afternoon...  I am not sure that Marek's involvement had been "the trigger" in this case, nevertheless, his response, direct and immediate involvement, "taking charge" attitude are very typical of what we can expect from Logistics+ in Europe!

Thank you very much again and have a wonderful Memorial Day!

Peter

Peter J. Sandys
GE Transportation
Global Sourcing Supply Chain

 

When GETS needed a third party logistics company to help manage their transportation needs, they had the pick of any company on earth. They chose Logistics+. In 1996 we set up the GE Transportation Systems Routing Center and have helped save over $4 million in transportation costs, as well as providing GETS' numerous assembly lines with just-in-time delivery. These efficiencies have helped GE Transportation Systems reduce inventory and achieve record growth, production and profitability. The Logistics+ team of experienced transportation professionals, with our recipe of energy, resourcefulness, out-of-the-box creativity and our trademark "Passion for Excellence," has been officially recognized as a GE Corporate "Best Practice." We bring better things to GE's life.

 

GE Transportation Systems

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Ken & Craig,

Thank you very much for going beyond the call of duty late last Friday 12-3-2004.

BNSF 4553 was out of service for a plug 41A216641ABP11. Barstow did not discover the need for this plug until about 2:15 pst (or 5:15 est) on a Friday. There were zero in stock at the warehouse. Dan Kalie & I called everyone we could think of that worked in control, but we just hit the voice recorders, one after another. Finally about 5pm pst (or 8pm est) we got a call from Craig, stating that he received the plug from Ken, and he was waiting for a special courier to arrive. The plug arrived Saturday afternoon, the locomotive BNSF 4553 was fixed & is now pulling freight.

Thank you both!

 

Peter J. Bugjo

Material Manager, Barstow

GE Transportation Systems

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"As I have seen and reported to you before, the assistance from the Routing Center has been exceptional in their dedication to getting the job done for us at OHV. I have been on the phone with them nights and week ends to do whatever it took, with no complaints from them ever. What they cannot control but are still willing to try and help with is the situations where the suppliers do not call us before shipping."

Anonymous
GE Transportation Systems

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"Thanks for coming through once again on several crucial deliveries, especially this past month. We really count on your efforts and expertise."

 

Anonymous
GE Transportation Systems

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"Now that we have successfully exited the 2nd quarter and exceeded our inventory goal, it is only appropriate that we recognize individuals who played a major role in this process. the routing center, provided the necessary and essential execution of transportation and strategy which minimized material input while allowing the correct material in to satisfy our customers and sales requirements. Without their participation and input we would have had a reasonably difficult time in meeting our goals. Thanks again and look forward to do this in the 3rd quarter."

 

Anonymous
GE Transportation Systems

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"If anybody took the time to stop and analyze what your team did they would stand in awe and amazement. I've had the privilege to work with your whole team and they all deserve a pat on the back and a tip to the hat."

 

Anonymous
GE Transportation Systems

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"Just wanted to let you know, that Logistic Plus team came through for us on the GEB20 frame. Christian Sundberg spent night and day with forwarders and customs to keep these parts moving.....he actually stopped the train and got the container unloaded ahead of other trains. He knew how critical these parts were to our business and he did whatever was necessary to support his original commitment of parts being here on Friday 2/13. He knew that this was a show stopper for us and could cost the business in excess of $50k if we did not get the part on 2/13.

Rita - you and your whole team have a passion for excellence and this just one example of that......keep up the good work!"

 

Jill Lutton

Contracting Agent

Propulsion COE

GE Transportation Systems

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Jim,

I want to thank you and your Logistics Plus team for excellent customer support.  I'm specifically referring to an incident that occurred at 9:30 pm on Friday, September 24th.  I found out that we did not have any 12 cylinder oil pans for the frame line, which would very quickly result in missed engine shipments and severe production delays.  I called Bonnie Kaczmarek's cell phone at 10:00 and interrupted a Friday night football game that she was attending.  I explained the severity of this issue to Bonnie and she told me she would make some phone calls and call me back.  Approximately one hour later, Bonnie had coordinated a late night shipment of the pans from Hardinger to Grove City (which meant finding
a driver and opening the warehouse in the middle of the night).  We were able to make our shipments on time, thus avoiding a production disaster.  Thanks again to your team and especially to Bonnie!

 

Doug W. Foster
GE Transportation Systems

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Mike,

I would like to nominate Jeremy for a night on the town award.  Jeremy has continued to supply us with outstanding service through the Holidays and continuing into the new year.  When deliveries seemed impossible because of weather conditions etc., Jeremy always found a way to supply on time shipments.

Dick Walker
GE Transportation Systems
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Mr. Berlin,

I just wanted to take a brief moment of your time to let you know that Duane, who is our traffic manager here at Ameridrives, does an excellent job for us and myself personally. He always performs above and beyond what is expected of him and does it in a cheerful manner. It is a pleasure to work with a young man who has a great work ethic and pleasant personality. If all your employees are in this mold I can certainly see why Logistics Plus is a strong and growing company. Thank you for your time.


John C. Folga

Application Engineer

High Performance Coupling Products

Ameridrives Coupling

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Jim & Dave,
This note is to recognize that Duane has gone "above & beyond" to resolve a critical delivery issue.  An Ameridrives key mill customer was actually shutdown due damage they did to some of our parts Saturday night at 2:00. After I found I could not ship direct from the airport counter at 5:00 AM Sunday, I called Duane at that early hour who immediately began verifying options available.  To make a long story short, at 8:30 AM Sunday Duane & I personally loaded the parts on a truck at Ameridrives which arrived at the Alabama mill site by 7:30 that night.

His assistance was invaluable & was done even as he had to take away his time on a Sunday while he had relatives in town.  He did this while maintaining his terrific attitude & took personal commitment & responsibility to see the job through.  He has proven many times to be a valuable asset to the Mill Products team on many other occasions, but I feel this particular example deserves special notice as he is a pleasure to work with & a real asset to our success.  This customer service will lead to over $50K of sales with a very satisfied customer.

 

James H. Paluh

Business Unit Manager - Mill Products

Ameridrives Coupling

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Jim,

I wanted to thank you for a nice evening this past Thursday.  Duane Stutzman and Logistics Plus have been a great fit for Ameridrives.  As a resident of Erie, it is also great to see all that you are doing for the community.  Thanks Again!

 

Paul Konkol

Business Development Manager

Ameridrives Coupling

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"The support and service  we receive from Logistics+ have exceeded our expectations. They have delivered on their promise."

 

Dan Allegretto, Corporate Purchasing Manager
Jean Lobaugh, General Accounting Manager
Lord Corporation Mechanical Products Division

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"Thank you, you did an excellent job of monitoring and communicating on this shipment, may I clone you and give you to the other 99% of our suppliers? Thanks again for all your calls Friday night, parts were in trucks before our Evening shift went home Friday night....I just love JIT!"

 

Anonymous
Lord Corporation

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"After my arrival at JT Automation, we began using Logistics Plus on our LTL shipments.  We're now saving about 25% over what we could do on our own...AND your guys (Logistics Plus) provide the bill of lading further helping me to increase my department’s productivity! Nice to have you out there.”

 

Tony Jankowski

Materials Manager

JT Automation, Inc.

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