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Our transportation experts save our customers hundreds of thousands of dollars. We serve companies in the U.S. & Canada, Mexico, and around the world. Read about the successes Logistics Plus has brought them. Then ask us how our passion for excellence and attention to details can bring the same results to you.
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Thanks Lee Anne. You guys do a great job for us.
Chad Adrian Traffic & Shipping Mgr. Midwest Instrument Co.(MINCO)
Dear Lee Anne & Karen,
As this order was " put on my shoulders " to make it happen no matter what, I'm sure you can appreciate that I was concerned with the outcome. If I had (1) I had (100) phone calls and emails coming at me for 3 days. You both are just the very best at what you do, which made it so much easier for me to contend with my boss and the higher ups at AK Steel. Your attention to details and the constant updates were " the cherry on top " of that whole scenario. If I can ever use Logistics Plus or refer someone to you I will definitely do so for I have never received such customer service as you both have provided. Please accept my deepest thanks and I wish you both a terrific week!!
Sue Simon Coleman Instrument Co.
Hi Guys!
On behalf of Tommy and myself, I just want to say thank you for everything you have done for this shipment. I can’t thank you enough, or begin to explain how helpful you have been. Couldn’t have done any of this without you guys. The shipment made it to the booth (very late at night, but it still made it in time). Thank you for all of your time and hard work!
You guys have been wonderful and we look forward to doing more business with your company.
Warmest Regards,
Tiffany Gilkey Account Manager New Castle Candy Co. LLC
It’s a very good experience in working with LP team.
Special thanks to Josh N. for his professional services and great communications in helping the smooth movement of the shipment.
Tao Zhang Hubbell
I always enjoyed working with you. it was always about something super critical and urgent and mostly from C&S!!! I always thought of you as the expert in routing and came to you with all my difficulties. You do an awesome job!! I have definitely learnt a lot about routing from you. Thank you very much for all your help over the years. Could not have survived without it.
Regards,
Doug, Thank you for the outstanding work over the past 2 weeks. You really impressed me with your dedication and knowledge of the parts, issues, and processes. You managed to keep the tough delivery issues moving all week and went the extra mile to ensure all ends were tied off while we had several players on the team out. If your on it I feel confident it will get done.
Thanks,
Evan M. Lunt GE Transportation Materials Leader
I wanted to let you all know what an outstanding job that Routing did over the weekend! The feedback was great and in a timely matter. I know we don't say this enough, Thank You!
Eric Lager Material Manager, Indirect Materials GE Transportation
Hi Guys!
On behalf of Tommy and myself, I just want to say thank you for everything you have done for this shipment. I can’t thank you enough, or begin to explain how helpful you have been. Couldn’t have done any of this without you guys. The shipment made it to the booth (very late at night, but it still made it in time). Thank you for all of your time and hard work!
You guys have been wonderful and we look forward to doing more business with your company.
Warmest Regards,
Tiffany Gilkey Account Manager New Castle Candy Co. LLC
Bob: Jeremy: Lucas: I wanted to extend a Thank You to you & your team for the support of the Erie Regional Trucking Kaizen. This was a one day Lean event where the cross functional GE Materials & Logistics Team identified the most critical suppliers to inventory management and established regional trucking routes to require advance authorization of material pick-up. Logistics Plus supported the implementation by participating on daily calls as new routes were communicated and deployed to ensure that the operation ran smoothly. The effort was instrumental on managing our inbound material in 2Q 09 and is still in place today with ongoing refinement to existing routes based on volume. Through this effort GE Transportation reduced over $2.4M in inventory in just 6 weeks while ensuring that Transportation costs did not increase & in many cases actually decreased. This effort was focused and measured on our A item inventory. The actual savings were higher as we maximized truckloads by adding the required B & C items on the trucks as well but did not have a baseline measurement. This project truly showed that you can better manage inventory while simultaneously reducing transportation costs. Alicia Alicia Hammersmith Cash Leader GE Transportation
Jim - Special thanks for the role your team played this past year in Grove City. Your team was really key in catching the pcs falling thru the cracks all year. Could not have done it without them. Everyone one of them worked countless additional hours, many times with not even a notice or thank you. They really came thru for us. Additionally we reduced Premium Transportation by ~$2MM this past year! You have a top notch team.
Thanks, Evan Evan Lunt GE Transportation
This kind of stellar service is why you are the Best in your Field - setting the standard everyone else wishes they could meet.
Thanks for maintaining that Standard of Excellence day-after-day, year-after-year. You are part of a World Class Team and I know it and I revel in it. Thank you for being there.
Martha Miller GE Transportation
Rich,
Thanks a million for taking the initiative on this re-routing of equipment! Your intervention made a huge difference, will delight the customer and secure the sale for 2009.
Thanks again!
John
John Prendergast Lewistown Plant Manager GE Sensing & Inspection Technologies
Hello Jim, Fred and Gretchen,
I just wanted to let you all know what an amazing job Amy Alexander is doing in ESG. We have a situation where Chick Packaging mistakenly loaded Kazakhstan engine on a truck destined for the boat going to Australia. There was definitely some panic as the transit time from east coast to Australia about 6-7 weeks putting our Kazakhstan engine delivery way past our schedule. Amy was notified of the error after the material had already sailed from the Baltimore port and we were all concerned that we didn't have many options. However, Amy got on the case right away. She worked with forwarder to find out where the engine would be making stops at. After only 1 day, she was able to get the forwarder on task to offload the Kazakhstan engine in Durban, South Africa and shipped via Germany to its destination. At the same time, she's already made arrangements to get the Australia engine out of Chick next week to sail before the end of the year. Quite amazing!
She was fierce and persistent in her pursuit and the end result is most appreciated by all copied on the email below. This is just one example of her hard work and dedication to GE and our customers. Everyday I see her work hard and always with a smile on her face; always willing to go the extra mile for me and I know she does the same for all people she comes into contact with.
Regards, Natalie
Natalie W. Lee International Customer Service
All,
Excellent work getting the last 2 water tanks in for this morning! These were a pain, but we are all set for the remainder of the year.
Thanks! James Thomas GE Transportation
Dear Ms. Seth,
David - Just wanted to let you know that we have had great service from Bruce this holiday weekend. On Wed. real late got notification that we had a unit at CWM - Winnipeg that was going LHFM at $2400 per day. Bruce was able to get a carrier and part delivered on Thanksgiving as was planned. Then on Sat. needed a same day delivery to CMT Memphis and that was handled as well. To many times we say something when things do not go correctly but are lax in letting people know we appreciate it when they go the extra for us to make it happen.
Thank You Bruce!!!!
Ron Ronald Riniker GE Transportation
From Joe Karadchy: I was fortunate enough to work with Logistics Plus for over 3 years. During this time LP delivered savings, identified and created efficiencies/synergies that were agreed to in the initial partnership. I was very impressed with consistent quality of people and the global knowledge in the organization from the CEO down. Armed with this unique combination LP is able to implement and execute projects at an accelerate rate providing the principle with a competitive first mover advantage difficult to emulate. I would undoubtedly recommend LP to organizations looking for individuals who identify and create sustainable competitive advantages that are studied and expressed as industry benchmarks.
Joseph Karadchy Global Sourcing Hubbell Power Systems
Jennifer,
Those bus bars came in last night. I would like to thank you for this effort. Appreciate you being on top of this so that impact to us is minimum. Nice job!!
Thanks again, Mehul Mehta GE Transportation
Dear Bruce,
Received compliments from GTC (Jill and Crystal), Sharon Martin and Wil Hinkston on the LWI’s produced and the cooperative spirit our Team displays with Sourcing and GTC to resolve Issues . I commend you all for a job well done. Joe Joe Clancy Lord Corp
Abi, Cisco, Cynthia, Nayeli: Thank you very much for all your support, you are really the best!
LCI. Saray Márquez Morales. Foreign Trade & Purchase Truck Lite S. de R.L. de C.V.
Lee Anne: Paul Falkenhan US Steel
Francisco,
Thanks to you and Abi for excellent oversight and response on this project. Our success on this project promises to lead to future work in Mexico and I will have no hesitation in choosing Logistics plus as the freight forwarder on future projects.
Best Regards,
Hurst Bartley Senior Project Manager BCI Engineering
Unbelievable! I want to
thank everyone involved.
Raquel & Daniel,
Thank you very much for all your help last Thursday and Friday to ensure this shipment arrived today. It is truly appreciated.
Thanks, Brandon Bradon Daniels GE Transportation
Hi Davorka
I have to say that you guys are good -- and when I deal with somebody else, I realize just how good you guys are!
Mike Charron Unimacts
Good Morning JJ
I wanted to take just a minute to thank LP, especially Davorka, for all of the hard work put in over the last three days to get our containers cleared in a timely fashion with the transition from Expeditors to LP. Davorka has gone above and beyond the call of duty and her service and diligence is greatly appreciated.
MUCH THANKS TO YOU DAVORKA!
Kind regards,
Michele Appleton S&V Warehousing
Afternoon Byron, I have been using Logistics Plus lately after one of our customers requested we do so and have found may times that your rates are very competitive and have since used your services for many other shipments to other of my customers. I had some difficulties with a couple shipments and found that they were due to something I missed and Jessica S. Ardillo was very knowledgeable and caught them before they had gone to far and was able to correct them. I spoke with her and she was very cordial and a real person to talk with. I've done computer support over the phone in the course of my career and I found it was very rare to have someone say thank you for your help and time. So I wanted to take this opportunity to say thank you and look forward to using your services in the future. Hope your day is a blessed one,
Dale
Gould
Thanks as always for your great service and unparalleled attention to detail. In my 30 years, 31 for Patti (she is my boss and the smart one with all the time in on the job), we have not ever experienced anything like what you provide.
Thanks again.
DJ Springer Springer Company
Jeremy, Did a great job of getting all these in yesterday, we received all these PO's by 3 pm. Appreciate the help
Marc Cagara GE Transportation
Mike and Dave, I just wanted to let you guys know that Bonnie and Jeremy really came through for us this weekend - we had material shortages and material moves that needed to happen, and they both really supported the export kit team in making some critical end of quarter shipments (Kaz and China). I appreciate the help!!
Robert A. Meola Material Leader - Export Kitting GE Infrastructure Transportation
Patrick, Mary Jo, I wanted to thank you for jumping through the hoops last night to get that product out. Finding out at 4:45 that the screen printer walked off the job nearly gave Marty and I a heart attack, but because of you, we pulled through. It is partners such as you that enable us to make this happen.
Valentin, Great work on getting this task accomplished. Thanks, Doug Rockwell, Douglas (GE Infra, Transportation)
Thanks Bonnie! As always, your service is outstanding! Regards,
Dear Gretchen I just wanted to drop you a short note thanking you for all that Logistics+ has done for us this year. You have taken what we considered a rather complex issue and simplified it for all concerned her at EAI We have experienced a net savings YTD in excess of $8000 on our inbound shipping cost from our European suppliers! Thank you and your worldwide team for their devotion and attention to our specific needs!!
sincerely Craig C. McCune Senior Vice President and Chief Operating Officer Erie Aviation Inc
James, I appreciate your help in this turbo soup...I don't always say it, but you do a great job for us and I appreciate it. Scott Bolen
Jessica Thanks for all your help on getting these parts to the supplier for them to analyze, this is a critical issue we are having with the customer and your support will allow us to get to root cause and find a fix faster. So thanks again
Jose I. Plaza
Hi Jane, Nicely done! You are really truly professional~!( By you, I mean all of you guys at LP China!) It's really a pleasure working with you! And it's also a good start for our coorporation. Send my best wishes to F,V,C,B,J and your big boss. You know who they are. :P P.S. We will be at the wind exhibition next week(incl. me). Hope to see you guys there too! Carrie 许玲玲 Carrie 内蒙古航天万源风电设备制造有限公司 Inner Mongolia CASC Energine Wind Turbine Co.,Ltd (Inner Mongolia)
This delivered and was received Friday afternoon. Thanks to all that helped on this issue - Great work. Your sense of urgency is very much appreciated by the production team. Bob Giacomantonio,Robert(GE Infra, Transportation)
Again Khash, I can't thank you enough for setting this up. I consider you are a valuable part of our team. Great job.
Devoe, Karen (GE EntSol, SensInsp)
Matt, thank you for the timeliness of this invoice. I want you to know we also greatly appreciate the fairness in your billing - especially considering that this amount was loosely quoted. We really do appreciate this, and I'll make sure the people here that matter know as well.
Billy Paris Meadville Forging Company
Emily and Kama,
I received a message from Crystal Pollock on the excellent job the two of you did on an extremely difficult UK shipment. She was greatly appreciative of your efforts! It is always exciting to hear all of the good things our LP team does for GE Transportation. Thanks to both of you and kudos for a job well done. Your work ethic and determined can do attitude are truly a value added benefit to GE Transportation.
KLUZ GE Transportation Systems
Thanks as always for your great service and unparalleled attention to detail. In my 30 years, 31 for Patti (she is my boss and the smart one with all the time in on the job), we have not ever experienced anything like what you provide.
Thanks again.
DJ Springer Springer Company
All,
I wanted to congratulate you all on an outstanding performance. Well done. When Jim told me about the changes in the GE schedule, I was concerned that the we were stretching ourselves too thin to ship this order by Saturday. The fact that you all worked together to get this out the door on Wednesday is an amazing accomplishment. Great job. It is a rare occasion to get such a note from a customer, particularly one that as demanding as GE. You pleased GE and you also made sure we were covered commercially. All around great job.
Thank you for the extra effort.
Mark
Mark Klossner Ameridrives
Doug this is indeed very good news to the GE team. This will definitely position GE in a win position with our customer on the EPCOR Project. Express GE's thanks to all involved on the Ameridrive side, as this is proof of a positive effort being delivered.
Thanks
W.Nunez
Inam,
Excellent job...always great to hear about providing true customer satisfaction....thanks and kudos to you!
KLUZ David Kluz GE Infra, Transportation
Inam-
awesome job in folllowing through on this and making sure it met our strict deadline. I appreciate all of the effort you put into this and your persistance in making this go through. I also appreciate your ability to explain to me on a daily basis what the updates were and what was going on.
Thanks again and great job!
Lisa GE Infra, Transportation
You guys are the best, you'll never heard me say anything to the contrary.
Rich Weismiller GE Infra, Transportation
Nice job by LP!!!!!
Note Malisa Sommers was in on the congrats email below. She is a big hitter at USS, all the Materials Management folks report through to her.
Thanks Matt. I appreciate the information. Your company’s ability to cover for one another and fill in the gaps amazes me. I wish all companies I deal with were like that. I’m serious.
Thanks again,
-BiLLy
Good Morning Abi, Thank you so much for all your help this weekend. I appreciate you staying on top of my shipment and getting it delivered on Saturday for us. You were so pleasant to deal with and you really helped me out. You're awesome and I can't thank you enough!!!!!!!
Thank you, Thank you, Thank you, Ginny Wright Trans 58
Gretchen/Todd and the rest of the LP team,
I wanted to thank you for your continuing work on this order and all the associated back and forth peculiarities that need addressed over and over. The LC involved with this order is a great example of why having you on board is a great benefit to C/G. We would have been in the dark on many of these issues had you not been involved. Of course we aren’t done yet and there is more work to do, but I think we have a good handle on the order finally.
Thanks again!
Chris Shaw CG
Dear Jeremy:
I want to thank JJ and Logistics Plus for once again stepping up and making it happen. I have a Warehouse Customer who brought freight into the United States and the Steam Ship Line (Phoenix and the broker Swift) were unable to get the shipment to clear. The problem stemmed from the consignee not willing to provide a POA. The freight ended up in demurrage.
I contacted JJ at 4:45 pm on Thursday Feb 12, and by 12:30 pm on Friday the 13 the freight was cleared. It is unbelievable that two other companies were unable to get the job done in 2 weeks. This is proof that experience and a sense of urgency is the utmost important factor. JJ has once again displayed superior Customer Service and the importance of business relationships. It is great to be a business partner with your organization.
Joan
M. Owens S&V Industries Inc
Woooooooow, good job! You did it! I am impressed!
Tara Doyle Traffic Manager Effox-Flextor A CECO Environmental Company
Avi:
I want to thank you and your associates here and abroad for your diligence on this move.
Jim Hall ALSTOM Power Energy Recovery
FYI - This guy is doing an amazing job for me. Dedicated, works hard, and digs into the details enough to get to root cause. He always knows the answer, if not, he is prompt to go get it. In the short time he has had this buy he is starting to show big signs of improving and cleaning up the issues. Also getting good feedback from others on him. Make sure you talk to him when your down. Want him to continue to feel good about progress he is making.
Thanks,
Evan M. Lunt GE Transportation Materials Leader
Jeremy:
Everything seems to be VERY well managed at this time. No communication can be a good thing….
Talk soon and keep up the great support that L+ gives us.
Thanks,
Justin Fabbro Keystone Automotive
Airway shipment of replacement castings (brackets) Awesome job! Thanks Valentin!!!
Charlotte Siverd GE Transportation
Byron,
Thanks alot, everything has been well and everyone there at Logistics Plus has been wonderful. It makes the job so much easier when you can trust things will get done.
Thanks again
Eric C Ekhart
Vineet -- Outstanding effort. Thank you for putting forth the extra effort in support of this critical shipment.
Raymond G. Morrison Jr.,
C.Q.E.
David/Raymond,
Wanted to give more positive feedback on your team members.
Vineet Garg helped us over the holidays to get this important order out for our customer. Vineet was on vacation and still coordinated this critical shipment for us. We first thought we would not be able to get them the parts in time but Vineet made it happen.
Thanks,
Bob
Robert Rehberg GE Transportation
Gretchen,
I just wanted to thank you all and let you know that Pat Zapolski moved heaven and earth to get the components here on time for the Rural Electric job. We certainly appreciate it and have every confidence that you'll be able to take good care of us in the coming year. Thanks for all your help.
Have a Merry Christmas,
Wes Wes Clark
Gretchen, Renolds
The first 2 Arcelor Mittal Size 38's left for Chicago last night after the customer's inspection at Rockhill. I really appreciate everyone's efforts and micromanagement of the schedule to make this happen on time - especially with Mittal's receiving closing today for the rest of the year. Especially the ownership taken when I was in the UK and negotiations.
For the record, if it was not for detailed planning right down to the truck driving all night - we would have missed the shipment as the storm has basically shutdown trucking in Chicago today! Our truck was waiting at the gate when Mittal opened this morning.
Due to fiscal January being a very short month, I have adjusted the 2009 shipment plan for the next 2 to be fiscal February.
Thanks again, Jim
GE Rail James Malone, C.P.M. Black Belt Global Services Org.
Shelly,
Nice job keeping on top of these invoice. In this environment it means a lot to the business!
Keep up the good work.
Regards, Jim
GE Rail James Malone, C.P.M. Black Belt Global Services Org.
Bob,
I wanted to write you a quick note to inform you of Joey Anderson's performance. Just a few minutes ago, Joey was able to get an expedited truck set-up from Canada to Grove City. He worked with the folks in Erie to get the truck set up in under 20 minutes. This has to be some kind of record!
Beyond this, Joey has picked up the understanding of his responsibilities very quickly. Joey has a very tough job of staying on top of all of the orders and material we have internationally, and he has performed with outstanding results. He has identified parts shortages that I would have missed, and has also worked the same issues on his own, saving me valuable time in dealing with them directly. He has been on the phone with me at midnight while helping to work through issues with vendors. I just wanted you to know that Joey is a very valued asset to this team!
Thank you,
Jeff Fisk Contracting Agent Diesel Engine COE
Jim,
Thanks.
Jessie GE Transportation
Karen, US Steel
Bob, I wanted to drop you a quick note to let you know what a outstanding job Emily has done for the Propulsion COE. I would like to say how refreshing it has been working with since February, when Pola left. Specifically, that she is extremely proactive, looks in advance at supplier's parts that have a history of causing "problems". Many time she will call my team in advance stating date parts are arriving to port and or clearing from customs and that standard transportation will arrive on this date. She has tremendous follow through and always copies the buyer on her emails to freight forwarders or whom ever.
In addition she has phoned my cell long after hours or on a weekend to update me on shipments.....all without my asking her to do this. She is a very dedicated, committed, passionate individual and has such a positive attitude that I wish she was a part of my team!
Too many times people only drop lines on the negative and I felt that I should let you all know about one of your outstanding employees!
Regards
Jill Lutton Propulsion COE Fulfillment Leader GE Transportation Bob and Jim,
I wanted to take the time to commend the work being done by Khash for the Wind business. In the past few months Khash has established an LOB as well as participated on 2 conference calls per week with the team, supplier and myself to identify potential issues etc. The report Khash has developed has become the "key" to identifying the actual material status. I want to commend him for the effort and ask that this report continue to be updated and provided weekly. Best Regards,
Su
Su P. Konieczki, Senior Buyer Wind Sourcing GE Transportation
Thanks to the LP team! Tough expedite with all the things working against this one! Thanks for seeing it to completion!
Evan Lunt GE Transportation
Naran, Over the past few days I have had the privilege of working with yet another member of your staff. In the absence of Winson but with business churning along Joker has had to step in and pick up the slack. As usual nothing I do seems to be straight forward and my home office has once again made matters more complicated. I started an air shipment a few weeks ago that got put on hold but the parts were already in you hands and sent to the warehouse. Winson put a hold on it and arranged for the shipment to be stored. Now it has to be pulled and send via ocean. Joker has stepped in and handled this like he was on the job the whole time and provided me with options that I will be deciding on shortly. I understand this is not a simple task by any standards but Joker has made it look as if it is indeed straight forward and simple. I am very impressed with his knowledge and professionalism, as I am with you entire staff. It is always a pleasure to work with you and I look forward to this sound and productive relationship in the future. Regards, Ken
Kenneth J. Cook
Hi Bob-
Just wanted to get in touch with you regarding Sonny Vidakovic's assistance since I have been at GE. I've only been the Material Expeditor for Building #5 and 7 since the beginning of April and Sonny has been a great help to me almost daily. I cannot think of an instance where he has "dropped the ball" for me. Maybe he doesn't always get me the answer that I and the rest of the production team want to hear as far as eta's, etc., but almost all of that has to do with the logistics of the trucking companies or what Sonny has been told by them. Sonny's response time is impressive as well and feel that I can count on him to get me things when promised. I think that Sonny and I are developing a good "team relationship" and my only hope is that he stays as my "go to guy" for a while. Regards, Tim
Tim May GE Infra
Khash, This letter is my personal recommendation for Sonny Vidakovic, I found him to be consistently pleasant, tackling all my transportation need with dedication and a smile. Sonny is extraordinarily helpful in the areas setting up carriers to ship and deliver to or from the suppliers. I think he will be a better assets as he gain more experience. He seems to be a team player and quick learner. Thanks GE Rail (GETS)
Michael Sonny Nouri Propulsion COE - Production Parts
Jim,
I just want you to know that Lauri went above and beyond for me today. Regarding a CSX Transportation issue. We had a shipment out of HP that was to go UPS NDA and instead got shipped UPS Freight. The customer called and had production shut down. Lauri contact the carrier today at 11:45 to rescue the material It is being delivered today at 4 PM. So because of her I have a very grateful customer.
Thanks Carol
Carol A. Johnson GE Infrastructure Transportation
Kudos to Lucas Kafarski and Logistics Plus for recognizing the needs of the buyers and executing a system that will save us an enormous amount of time and energy in reporting out to the business.
Christine Plaza GE Infra, Transportation
Here are sample pictures of our completed projects: 4 ALU Tanks, each weight 22 TS, Dia 7.5 M, Length 27.5 M Sea-Pontoo Ex Antwerp to Marseille FOB + Loading by Cantabrico Case - 112 ton uw : direct overside ex barge in oceanvessel 1 UNPACKED PCE 740 X 715 X 310 CM - 35,2 TON UW HANDLING VIA SHED 29,6 ton generator for windturbine-park on Japanese island Esashi Stuffing coolers on 40'flats Stator : 240 ton uw : loaded ex shed in oceanvessel with Brabo floating crane (800 ton lifting capacity)
We at TransAIR want everyone at G.E. to know what a FANTASTIC job Lori did this past week end. All previous records were broken for the total amount of successful air expedited locomotive parts in a 48 hour period. This record has not been broken in 15 years. She did not whine, cry ,scream nor pull Her Hair out (I think ) I have personally have handled this account for almost 20 years ,Lori is one to look up to and be appreciated. Iam sure the respective depots could do there job and keep the trains moving, so for that alone CHEERS .....
Ms. Renee Hughes Bob, Thanks for all of your help last night. You made all of this happen. Thanks!
Andrew Paris GE Infra, Transportation
Karen,
Rick Stiff AK Steel
Bob , I just thought you should know Jessica has been great ! Everything we have thrown at her she has came through from calls made @ 10:00 pm at night to getting material out of terminals and expediting them to our CSC locations .I can't thank her enough please ,please ,please pass this on .She is truly an asset to your company !
Nitsa Cox GE Transportation Rail Shipment Clerk Global Supply Chain
Hi, James,
I am the materials manager for Denver and the West. I frequently take advantage of Tim Tabon due to his constant ability to get the job done. I am at a loss to explain why I have yet to sing his praises to you. (I have written to you about Rowan in the past.) Tonight is yet another example of how I come to him late with a panic call for a shipment request that he moves on without giving me grief. I deserved it and yet he was nice. I was too late with my request tonight but none the less he made a great effort. He is absolutely outstanding! I, and my entire team, greatly appreciate him and his work. We could not be successful without him.
Tim, THANK YOU for all you do for us. Thank you for your efforts and great personality (ie restraint from yelling or laughing at me, it was laughing with me, right??...). You are much appreciated.
Thanks for listening, Michelle
Michelle Enlow UP Service Field Materials Manager GE Transportation
Bob and Jim:
OHV had a ridiculous amount of premium air freight shipments starting on Thursday (8). All were extremely significant to our production and all needed to be moved at relatively same "on fire" priority. In addition to these air freight shipments, Kama and Bob were asked to deliver a consolidated trailer in remarkable speed.
Your team continues to show an amazing commitment to success while we place high demands upon them. Although Kama was not on call this weekend, she entertained all of our calls with good spirit and excellent service to our OHV team. Please know that the International Team and indirectly the Routing Center is doing a fabulous job moving our freight and it is greatly appreciated while we work through these supply chain issues.
Christine S. Plaza Contracting Agent OHV/WIND COE General Electric Company
Dear Jim,
Thanks for sending the mail. LP+, seeing you work, the way you work and treat people is truly an inspiration. I am fortunate that I could spend time with such great people as you.
With Best Regards,
Gopal
S. Gopalakrishnan Senior Manager - Commercial Sage Metals
Thank you soo much for everything. You and Jon took a lot of stress off my shoulders for this pick-up and I really appreciate working with you. Thanks
Joe Stanton Mazzella Lifting Technologies
Hello, James, I am the materials manager at the Denver CSC. Recently MR Tanks, p/n 41C611756P7, became quite a 'hot item' for our account. Over the past few days, I needed to report to my various sites, account leaders, and to our customer, the timing of when these tanks would be in inventory. Vendor is located in Mexico, and these are distributed to Denver CSC (SDC) from BAF in Texas. Updated and accurate information was needed and that is exactly what Raquel Rowan provided in a pro-active and professional manner. She was absolutely outstanding in her follow-up and, though not needed, she allowed me (with great patience) to explore possible alternatives to meeting our customers needs (changing routing, etc) as a 'just in case' precaution. She has always responded to any of my requests, email or voicemail, in a timely manner. And, again, I cannot state enough how I appreciate how pro-active she is and to have her follow-up prior to having to be asked for status is simply refreshing and outstanding. Thank you, Michelle
Michelle Enlow UP Service Field Materials Manager
Hello Jim,
Thank you,
Jamie –
Can I just say… “This is so cool !!!”
This service [eshipplus.com] your company provides is so slick. What a piece of cake. Bob and Bill watched me go through the steps and were also very pleased at how quick and simple this was. We completed our first shipment today.
THANK YOU FOR COMING TO SEE US AND TELLING US ABOUT YOUR COMPANY !!!!!
Shannon L. Miller Accounting / Human Resources Jamestown Scientific, LLC
Hi Lucas,
Action like that makes me tell you and who else asks that you are THE BEST!!!!!!!!!!!!!!!!!!!!!!!!
Thank you, Elisa
Elisa Barbosa GE Transportation
All, Thanks for you who work during on our Holiday for moving our first stage of the stack from Work Shop to Holcim site. Keep the spirit to deliver customer satisfaction for our first EPC project.
Thanks Wahyu Jatmiko
Amy,
Thanks for all your help in coordinating this activity. PHC really appreciates what you have done to accomadate our needs and recognizes Logistics Plus as a company which we like to rely on for service in the utmost professional way. Our experience with Logistics Plus made me very confident that the outcome of this challenge was going to be positive, which it is. Again, thank you. Doug
Doug Pierson Precision Hudraulic Cylinders, Inc.
Thanks Vikash , This is the excellent job done by you & your team to deliver on time which was important to stay committed in front of our customer. Rgs Ramanathan Krishnan Ramanathan GE Transportation
James - Much thanks for the help tracking this down from Hardinger and DHL. Wouldn't have found it without your help. Good service is usually hard to find. Rick Richard Brak GE Infra, Transportations
"I just wanted to take a
minute to bring to your attention, the incredible job Lisa Tisdale has been
doing for us. Specifically regarding her work with our large Egyptian National
Railway (ENR) contracts. Although we didn't get has much into 2007 sales, it
wasn't due to lack of effort on Lisa's part. She has spent, and continues to
spend, many hours both before and after her normal work hours, as well and
working part of her Thanksgiving Christmas and New Year's holidays in support of
these orders. If she were a GE employee, I would be nominating her for a $250
recognition award, but since she isn't, I can only hope that you offer a similar
sort of program that you could nominate her for. In any case I just thought I
should pass on our appreciation for Lisa's fine efforts. Thanks for your time." Int'l Customer Service GE Transportation
Bob, just wanted to let you know that we have landed all the containers for this large shipment from Germany, It was quite the task, you had to coodinate the entire shipment on short notice. The end of the year is tough here and you helped me out with the storage of Bullard from Kentucky. Just wanted to say thanks for a job (jobs) well done. Thanks Bob Dennis Roy ME Leader OHV/Wind COE
You have showed a great deal of patience with this customer and it should be noted.... Well done! Thanks! Sheila
Sheila Fonkwa GE Transportation International Customer advocate
GE Energy Denver team and Tim - As the year gets closer to an end, on behalf of the GETS UP Service and Commercial teams, we want to thank you for all the help regarding AC Traction Motors and the alternators. These are commodities difficult to manage given the dynamics of the RR operations so we appreciate your continuous help. Thank you and the best for you and your loved ones during the and in 2008!
Gilberto Sandoval GE Transportation Materials Leader - UP Field Service
You are TERRIFIC!!!!! Once again the Routing Center exceeds even my high expectations. Keep up the fabulous work! Martha Martha Miller GE Transportations
Mr. Berlin, I just wanted to let you know that any time Mike Genzale or I call, it is always a pleasure. Elise is our contact with your company and always takes excellent care of us. I know that customers can drive you nuts, but she is very pleasant to talk to and somehow always manages to get the job done on time while dealing with our crazy request. Because of people like Elise it makes us look good to our customers. Please keep up the excellent work.
Yours truly, Nick Sincinito Shipping Supervisor First Impressions-Printcraft
Leanne is doing a kick-butt effort on the M&S. We are down to a few stragglers for shippers for the kits, all of which are because of extraneous issues like quality problems, late definition, etc. We just had a call /w Hesse on the AMOT valves and it looks like they are going to break free the quality issue late this week and squeak enough out to get all sales covered. I did not need to say much of anything on the call. She handled it very well. MC Michael Colantoni GETS
Thanks. I approved it and sent it to accounting for processing! You guys really did a FANTASTIC JOB! Thanks again!
Linda Aloisi
Hello Jim - On behalf of our UP Service Materials & Customer Service Teams we want to recognize Max Falkowski's efforts in the support of our account and customer. The example below is just one of the many instances in which Max and the rest of the Logistics Plus team has shown their customer centricity to GE. I have witnessed this level of dedication of the entire Logistics Plus team for over 10 years now (since mid 1997 when we shipped the first fuel tank...those were the days) and your team has NEVER stopped surprising us. Please pass our appreciation to Max (and the always supportive Tim Tabon) and the rest of the crew. Too bad we cannot have you guys helping us with EVERY shipment but we will gracefully take each one we can! Thanks again. GE-UP Service Team
Gretchen, I just knew if we called you that you would get us out of this bind. Thank you for the prompt and exceptional service as always. I trust all is well with you.
Regards,
Bob
Robert D. Murphy
Despite of multiple issues with the process, the export services group made a great job and the bearings shipped yesterday (thanks Duane and Vineet!!) Garcia Armando GE Transportation System
Folks, Due to recent issues and problems regarding transporting critical material between the plant and PSB, I'm proposing a new tactical process that I want everyone to follow. This pertains to material that will halt the assembly of any cabs at PSB as well as OOS material coming from PSB to G.E.
You need to call Jeremy Chaffee at the routing center on 6466 or whoever he appoints as the point person. Jeremy will determine the appropriate carrier and dispatch them in time to meet our customer needs. Jeremy's reputation always exceeds expectation, meaning once you call Jeremy the deed is as good as done. This is the kind of service we need.
Please do not abuse this service but don't be afraid to utilize it when necessary. Be sure you identify the material, the location, and the person to which it's going to as well as identifying the carrier for tracking purposes. Jeremy will take care of the rest.
Use G.E. transportation on all large shipments of material but note the trailer number and driver name. Coordinate this through George or Bob at the garage. Also, let them know if it's needed by a certain time. For weekend shipments, make sure you contact Rob Bennett 6829 or George or Bob so they can set up drivers. If they can't, call Jeremy.
If there are any questions, contact me and we will discuss it at the 10 am production meeting.
Thanks
Lee
Lee Vincent
Gretchen, My contact with your company is only through Stacey and here is what I think: On a 1-5 scale with 5 being the best, please rate us on the following (your comments on each line are also welcome): 1. knowledge - Appears to know the buisienss inside out 2. professionalism - Always professional 3. responsiveness - Extremely. Stacey responds usually within hours and sometimes within minutes to let me know she recieved my RFQ and that she's working on it. 4. pro-activity - Allways advising me of issues I might want to consider 5. friendliness/ease of use This is self-evident 6. follow-up - Excellent 7. accessibility - Just a click away 8. results achieved - Always 9. additional comments -Stacey is very professional and knowledgeable. She always gets me what I want when I need it. 10. overall rating - 6 Thanks,
Fran Fran Mannella, Jr., P.E. Sr. Proposal Estimator Babcock Power Services Inc.
Natalie, You have come a long way since last year ....but, of course, we ALL knew that you had what it takes to manage this business with an inbred passion that is evident in everything that you do....well done, as always! Thanks. Kluz, David L GE Infra, Transportation
Natalie -- Thank you again. Your persistence and "never give up" attitude is very much appreciated. Keep driving, only a few more days left in the quarter!!
Raymond G.
Morrison Jr., C.Q.E.
Eugenio, Thank you. It is
always a pleasure to hear the positive feedback for the outstanding service the
team provides. GE definitely respects the efforts and results that Lauri and
Jessica provide to us as part of the Logistics Plus Team. Their passion for
'making things happen' whenever required is why LP has been a mainstay of our
operations for over ten years now. Thanks once again for bringing their good
work to our attention ( I am copying in Jim Berlin, the owner of Logistics
Plus, so that he can also see the results of his excellent staff)! Regards, Dave David L. Kluz Manager, Global
Logistics Analysis GE
Infrastructure Rail / Aviation
Jim,
I just wanted to
point out the SUPER human effort that both Bob and Mitch put in this week. Bob
and Mitch worked way above and beyond to get the lugs here from
The engine
production line would have been in a shutdown situation for the better part of
a week if not for their efforts. I can't stress enough the positive impact I
have had working with these outstanding gentlemen. Please pass on how grateful
I / we are for their efforts.
Thank you,
Jeff Fisk
Contracting Agent
Diesel Engine COE
Francisco Nice Job!
We have the right individual and company handling our Domestic and
Mexican freight. I am looking
forward to working with you and your Thanks Dan Dan Langer PHB Corp
Erie Management Group
Josh Mazur George Horetsky Chris Fanzini Tracy White Customer Service
Coordinator
I can only say good things about the help that
Gretchen & Stacey provided in getting the mill and associated equipment to
the job from Geral Bittner Project Manager Riley Power Inc
Mitch,
Keep it up! We
want to keep the impression here we need every last
Evan Lunt GE Infra, Transportation
Marek was
professional, customer focused and very good in conflict intervention. I was put in tough situations at EPL, with language
barriers, during our price negotiations. Marek tactfully intervened and
diligently helped me to focus my thoughts during those situations. I do not
have to add any more, you already know about Marek. I wanted to recognize
his support before I forget. We did not get all we want out of the renegotiation, but let me just say,
both parties were successful in meeting their objectives . Regards Tam Hubbel
Good Morning Jim, GE Thermometrics
was again recognized by ECI (Viasystems) for our outstanding performance and
consistency as a supplier to this customer. I feel we were able
to achieve this by the outstanding support given to us by Sue and her team at
Logistics Plus. She does an excellent job and I felt you needed to know. Thanks Sue for all
your hard work. Regards, Lor McCoy GE Transportation
NICE COVERAGE IN
MAX' ABSENCE! I'd expected to have to wait for Max' return but am delighted to
see Josh covering even the email! As usual, stellar service Martha Miller GE Transportation
Dave & Jim, Not sure if you saw this, but the Logistics staff did a
fantastic job during this 'crisis'. Beba has been, and continues to be, fully
engaged in my part/vendor strategies. Bob worked the phone lines like a
telethon, seeing it all the way through. Not sure if it is part of your
protocol, but a lunch or some special recognition is certainly in order. They
worked extremely hard to assure we shipped loco's! Thanks, Tiger
Biletnikoff GE
Transportation
You are mighty efficient and accomplished at this stuff
Mike Foley
GE Transporation
Fantastic job from end to end on this one
folks. Thank you for your diligence!
Rob Young
GE
Transportation
Jim - Bonnie
also helped us out enormously on Friday, actually for a GESL part. She
absolutely made it happen. I was very impressed with her determination & the
fact she was not going to give up. She is special.
Paul
GE
Transporation
I would like to recognize Suzanne King for her
outstanding efforts over the past few weeks. Recently sue has been working many
late hours and has been willing to do what ever is necessary to ensure I have
material when required. She really has gone the extra mile for me over the past
few weeks with a demanding schedule.
Sue consistently demonstrates value to GE Grove
City. In my opinion she takes expediting to a new level of performance. Rather
than waiting for what is asked she consistently goes out of her way to ask
questions and raise potential issues that would otherwise be delaying our
engine shipments. She is transitioning into a role of not only expediting but
proactively aiding in on-time shipments. This is a key area I'm seeking to
improve and she is already ahead of the game.
Internally we have a process setup to recognize
individuals for going the extra mile. If you have anything similar setup please
recognize her for what she does for us. If there is something I should do let
me know and I'll take care of it. I felt this should go thru your channels.
Thanks,
Evan M. Lunt
GE
Transportation
Contracting Agent
Bob,
Just a quick note to let you know what a great
job I think Dave Watkins is doing in support of UX core returns. We've expanded
his original scope from coordination of returns and logistics to now include
much more of the leadership in coordinating information gathering from CSRs. We
use a metric called the Pedretti Factor to evaluate our progress in bringing in
the aging cores. Dave has helped to improve it by 50% in the 6 months that he
has assumed this responsibility. We set a year end goal for the Loco Parts
group Pedretti factor score of 10,000 and Dave has positioned us to finish the
year with an even better score. His organization and follow through are
exceptional.
Thanks,
Shawn Holt
GE - Transportation Locomotive Parts Customer
Service Manager
Jim,
Just wanted to take a moment to give you some
feedback on Ryan Sitter. Ryan has been such an outstanding addition to the
Logistics team, & has always gone above & beyond to assist the GSC
Finance Team / Sourcing teams w/ key projects & issues. I continuously tell
Dave Kluz that Ryan deserves a promotion...Kevin sees the drive / motivation /
commitment that Ryan exudes, & I have the privilege of working w/ him on an
almost daily basis. His extensive transportation knowledge / expertise is
impressive, & is well communicated to any audience he entertains.
Just thought you should be aware...
Dara DeDad
Sourcing Finance Leader
GE Rail
Bon, Even in the
Reader's Digest version, AIRFREIGHT CANCELLED, is a welcome outcome even when
it would have been at the supplier's expense. The dedicated persistence and
tenacity of the LP team is what allows us to move to an airfreight cancelled
scenario. Thanks to all for the passion for excellence that you bring to the
job each and every day. We, as GE, are constantly after our suppliers to
bring to us year over year deflation and when airfreight situations arise that
a supplier has to absorb even when they are at fault eventually affects our
negotiated pricing somewhere down the line and even if we don't want to admit
it, GE pays for that airfreight in one form or another so once again, kudos to
the team for effectively averting a costly situation with your attentive
efforts!!! KLUZ
Jim,
Just
want to let you know that recently we had few request to expedite shipments for
our Latham manufacturing facility. Adrian Luszcz each time worked pro
actively to find solution to bring the goods the quickest way.
We
find
Regards,
Jerzy
Central freight just picked it up. Thanks again and I just wanted
to tell you what a good job you do for us. You have made my job a lot easier
with way fewer hassles. It’s nice to know all I have to do is call or email LP
and forget about it. Tell your boss that I expect him to give you a raise. Jeff Vaughn Storage
Jim, Just wanted to drop you a line to mention that Biswa is really on
top of things. He really steps up and takes charge.....he keeps me very
informed and always seems to be there when I need answers.....even on Holidays.
I buy annually over $10m from He always does things by the book....what I mean....he will not
ship without the PTAs being complete....and he keeps after me to do the PTAs so
that I do not have issues or missed shipments. He does this in a very
professional and assertive way!! Please recognize his efforts! Jill Lutton Contracting Agent Propulsion COE GE Rail
Justin, spectacular job! Best Regards, Chris Peterson Director, Customs Brokerage and
Regulatory Affairs Freight Savers Shipping - Transmodal
Associates
Jeremy,
Jim, I would like to inform you of the outstanding
job done by the Mexico Logistics team in supporting and implementing a
difficult task of getting some very high profile and customer sensitive parts
shipped from Please extend my gratitude to Jeremy and Rachel
in the form of a "nite on the town award" for their efforts. GE RAIL (GETS) Martin J. Drabic Propulsion COE - Contracting Agent
Let me introduce myself, I work here in I remember she sent us an email like one or two
months ago to have our feedback about her performance, but we didn't send any
information about our feeling about it. So today I wanted to tell you about
this. Here we appreciate Raquel as person, partner and friend. Please think in
her anytime you have a promotion in your team. Have a great day. Thank you Raquel! Sincerely, Jaime Maldonado Materials Specialist GE Infrastructure, Rail
Cooperation
with the local Logistics+ representative in
Peter Sebo
GE
Transportation
During my
several years of experience working with GE Transportation's European
suppliers, the single reoccurring positive feedback from them has been the
excellent service Logistics Plus provides them with. I have never failed
to communicate this back not only to GE Transportation itself but also to GE
Energy's Jenbacher Gas Engines Company. The Logistics Plus service has
significantly helped building and improving our supplier-relationships and
assuring on-time delivery - even in numerous instances of extreme emergency! Thank you very
much for your help during these years! Best regards,
Peter J.
Sandys GE Energy Jenbacher gas engines
Supplier
Quality Leader
I have had the
opportunity to lead the shipping, receiving and currently support the Sourcing
team with incoming material. In all of these positions, your team has
provided support with the tracking, scheduling, international shipments and
general information. Whatever the need may be, you have been able to lend the
support needed to get the task at hand done. The response your team has
provided, even with short notice, we have still been able to meet the required
deliveries. Your knowledge is a great asset to accomplishing my assignments and
cannot say enough to what you have helped out with.
Sincerely,
Christine
Davis
GE
Transportation Global Signaling
I can't begin to say enough about this
team at GE Logistics, there response time is outstanding and they make my job
so much easier. I normally deal with Denise Bickerstaff, I know I that I
can count on her no matter what to get my shipments where they need to
go. And if for some reason she is not in I still get outstanding service
from another team member at GE Logistics. I can't imagine not working
with them there level of support is amazing. It has always been a
pleasure working this team and I hope we continue to do so. Thanks, Jennifer Buettner GE Transportation
We have been
using the Should Logistics Plus not be our routing provider in the future GE
will be losing a strong asset to our company as a whole Kemp Buettner Project Manager GE Transportation
The Best Regards, Angela Howery My association
with Logistics Plus began in October 2002 when I joined the Global Signaling,
LLC operation in During that 2.5
years, much of it as the Manager, Materials & Sourcing, I had the
opportunity to work closely & frequently with our primary contact at
Logistics Plus. I was consistently impressed with the focus, dedication,
and execution exhibited by the Logistics Plus team. The Global Signaling
operation is a relatively short-cycle business with customer orders often being
expedited and re-routed. The personnel at Logistics Plus were always
available and supportive (even on weekends). Based upon the
level of support and commitment to our business, I would encourage you to give
strong consideration to Logistics Plus. Regards, DJ
Eaton
GE
Consumer and Industrial
GE
Lighting Distribution
This letter is
response to request I received for a letter of reference for the Logistics Plus
Group. I have dealt with them over several years, first as Manager of
Operations for GE Rail Solutions and then as a Program Manager for China
LOCOTROL. My experience with them over that time has been extremely
positive. All of the individuals I have come in contact with have been
very professional and extremely knowledgeable. I have dealt with them on
several very complex customer critical shipments that required a tremendous
amount of effort and their support on all of these projects was exceptional. One of the things I like best about dealing with Logistics Plus is that they are one of the few organizations I have dealt with in GE that I only have to make one phone call and I know everything will be taken care of. Everyone who works there is very proactive and very customer focused. I can think of no one better to continue to support us in our import/export needs. Jim Schmitz Program Manager
I have consistently been given timely and
dependable service with Logistics Plus transporting goods to/from our Josh
Joshua
Gerlip
GE
Transportation
I would just like to say that I have nothing but great success with
logistics plus. When i call for a rush shipment it always comes when they say
it will be here and i never have to worry about when i will recieve it. They
have a great follow up on all shipments and alwayscover all the bases as to
call and let the right people know what is going on with the shipment.
THANKS DON ALSO BONNIE DOES A FANTASTIC JOB I DON'T KNOW WHAT YOU PAY HER BUT
SHE IS WORTH DOUBLE WHAT YOU ARE PAYING HER, NOT THAT THE REST OF THE
EMPLOYEES DON'T. SHE IS SUPER AND DOES A SUPER JOB! Donald Kildoo GE Transportation
During my interactions with the ESG group , I
have found them to be quick , efficient and helpful with respect to answering
and providing all necessary support in relation to various queries like details
on LC payments( Letter of Credits) , tracking details , Packing slip and other
export related information. Thanks, Amanda AMANDA LESLIE Cash Applications GE Transportation (Rail)
I want to express
my sincere and complete satisfaction with the performance, teamwork and
cooperation of the Logistics Plus people that are working with the Global Parts
Sales Team.
The group headed
by Darla Crowe works hard to ensure our success. I depend on these folks
to help me successfully execute the many parts sales contracts that I receive
from the
I hope our
business relationship will continue well into the future.
Sincerely, Thomas R. Knepper, Senior Proposal Leader, Global Parts Sales
GE
Transportation Parts, LLC
To Logistics Plus, The level of service provided by your organization is
superior. The breath of knowledge is deep over your employee base and
always at our fingertips for an emergency. This facility would not
consistently meet our schedules without the diligent teamwork of your group. Keep up the good work! Thanks, Janet Krysalka GE Transportation
I would strongly recommend remaining with
Logistics Plus. numerous occasions they have gone above and beyond to support
off-highway demands even when seemingly undoable. They have NOT failed, ever.
In particular, Bob Halberg, Kash, James, and when she was here, Davorka. To
start over with someone new might be a long and fatal learning curve. Larry Blackmer GE Transportation
The team here in Thanks, Larry Hodges
Routing center and customs compliance has
supported us in a very good way. Thanks Juan Barrera
The Sheri Alsbrooks GE CSX MSA Material Leader
I have the highest regards for the LP logistics
coordinators. With the small group of onsite representatives and the
availability of the routing center, the things these people can perform amaze
me. As a buyer I am put into difficult situations with getting parts here in a
timely manner and the LP reps. don't even bat an eye when I call upon their
expertise. I am very thankful for their support. Sometimes I may not make their
job the easiest to perform, but I am very confident that the tasks will get
completed when assigned. I deal mostly with Mitch Dougan and he has made my job
more flexible with the "magic" he performs in getting my parts here.
I don't really deal much with Bonnie Eccles, but when I need her she is always
there if Mitch is either out or busy on another project. I am very happy with
the service I receive and hope to continue receiving. Thank you for all of the
hard work and continued support. Marta Gonzalez GE Transportation Contracting Agent -Diesel Engine COE
Bonnie Eccles has come to the rescue more times than I can count in
my short time here. Not just for the small universe of parts which I buy,
but for many of the buyers. She is an asset; cheerful; knowledgeable,
competent. She is a go-to person who forges strong relationships easily
and always comes through in a pinch. If she is indicative of the quality
of your workforce, then you should get the job. Best Regards, Jan Shahan EVO Line Contracting Agent GE Transportation - Rail Diesel Engine COE
My dealings
with Rebecca have always been of the highest degree. Questions and
services are always handled in the fastest and most responsive manner possible
-- I could not be happier with the service received.. Richard Rzepka GE Transportation
Cisco, Your team does an excellent job for us at the
Hanover Park Facility. Any time I schedule a pick up from your facility I never
have to worry about it. You are right on top of it. Any problems that do pop up
are taken care of by you and your team which makes my job easier. My Thanks for a great job to you and your team Carol Johnson GE Transportation
I can only say
good things about GE's routing team. They are always available and bend
over backwards to help me out. The are all proactive when it comes to
getting me tracking information and other related info. They have even
helped me to clear up some mistakes that I have made in the past.
Whenever I contact them I am always confident that the job is going to get done
and I can rest easier knowing that I have given it into good hands Victor Adamski GE Transportation
The Export Services Group (ESG), the
international exporting wing of Logics+, has been a crucial part of the
international sales, marketing and customer service organizations here at GETS.
Without there help, support and expertise our jobs would be so much more
difficult. Their professionalism and integrity are always beyond
reproach. Quite simply put, they save our butts on a regular bases.
Respectfully, Dean Warnken Dean Warnken GE Transportation Int'l Customer Service
I have several
opportunities to interact with the personnel of Logistic Plus during my work
tenure with GE Transportation – Rail from 1999 to 2005. I have closely worked
with Logistic Plus (LP) in LP, in my
context, is a creative solution provider with a committed set of people who
take ownership of the problem and work hard in exceeding expectation of
customers. The approach is to customize the solution per the need and therefore
it is seldom that there is a set methodology of providing service. The approach
allows exploiting benefits with are possible in certain conditions. A few
examples – Air Freighting large quantities of material during peak seasons,
combine sea and air shipment to optimize cost and time for delivery,
Consolidation of freight to economize transportation costs, defining
expectations to suppliers of GE and help them in planning and scheduling
shipments. Besides international
logistics, domestic trucking plays a important role in feeding material to the
shop especially if the business warrants a change in production schedule and
there is no time slack available in getting the material. In numerous such
situations, LP has proven to be a trusted partner shouldering the
responsibility in monitoring movement of material and reporting the same to
aide decision making. I appreciate
all the support provided by the team in Logistic Plus and will certainly
recommend them as a solution provider to Logistic issues. If there is a need to
contact me to get more details, please feel free to do so and I will detail the
experiences.
Venkat
Krishnan
Sourcing
Manager – After market RSP
GE Engine
Services Sourcing
I am sensitive to anything that negatively
impacts our ability to serve our Materials provided by the Locomotive COE are
turned over to Logistics Plus (not in packaged for shipment condition) for
transmittal to their end destination. We expect --- and receive --- timely/safe
to travel distribution of these materials. We have many measurements, both internal and
external, monitoring our performance to our customer within which Logistics
Plus plays a large role. The results have been positive. Additionally, on the rare (rare is good)
occasion I contact Logistics Plus my inquiry is always satisfied in a timely
professional manner. George F. Hoover GE Transportation Scheduler / Planner Locomotive
On behalf of the CN Canadian and CN US
operations I wish to recommend Logistic Plus for further work with GE. Since GE started this CN operation in 1997 it
sure would not have grown by 15-16% per year without the honest, respectful,
dedicated, timely, expedient and responsive work from the people at GE Rail -
Routing. Asides from support related to occasional Customs issues, Routing Erie
help often with the very urgent moves of materials for units from other
railroads like BNSF, UP, CSX and CP. Needless to say that within our Global
economy North American Railroads do make deals also by "trading power",
i.e. locomotives hours or HP. I wish to mention that we are very satisfied
with the weekends support also that we get for supporting the railroads who of
course operate on 7/24 hours basis. Please feel free to call me if further info are
needed. Regards, Marcel H. Marcel Hébert, P. Eng. Materials Planner, Materials Leader &
Materials Manager CN Operation General Electric Canada
Hi my name is James Estok and I write the dmr's
for bldg 12 . In my expierence in getting parts shipped out of bld 12 you could
not ask for any better of a team of people from ge routing center. All the
people there are courteous and very punctual about getting the product out the
door. If it were me I would keep the system you have because it works . Also
when I need products to go out to Jim Estok GE Transportation bldg 12 875-3584
Logistics Plus has done a tremendous job on
meeting my requests. Their staff has handled all of my needs to the fullest
extent & with complete professionalism. I can not say how much they have
been a asset to the locomotive Sourcing Team. I look foward to their continued
support here at GE Erie. Keep up the great work! Regards, Mike Edinger Locomotive Expeditor for Bldg.12
We have work with ESG ( Logistic + ) company
and have receive an excellent support on transportation and logistic services. Please do not hesitate to contact me for any
other details or questions. Regards Catalina Gonzalez Sourcing & Materials Manager GE Rail
Even I have been with GE Transportation for
only two years, It is my pleasure and glad to say that through the two years I
have got through you all the services I need up to expectations and sometimes
your services exceeded the expectations. Specifically dealing with you, I never
got things delayed, and always I get the right on time reply, you always have
been supportive w/out limitations, it is the same impression I had from my
representatives in Egypt, whom you dealt with them more than me, I never heard
from them any complain, they were always satisfied and happy working with you.
On top of that, I will not forget to mention your compliance with the GE
integrity and policy, I noticed several times how much you were aware and
careful in complying with the GE policy, this is great, because compliance in
GE is a practice that will go in parallel with growth. Wish you all the success, and hope we will
continue seeing you offering us your professional services. Good luck and best regards, Wael, GE Transportation Wael A. Attari Sales Manager Rail Solutions
You have been invaluable to me. Lynda Leech Traffic Clerk Bldg 63-1
I have been working with ESG( Logistic plus)
over the last year concerning $230MM QTR Locomotive Project, ESG has provided
prompt and courteous service throughout that time. I am very impressed with
that the team is always professional, informative and has responded well to all
our shipping needs. ESG has been a valuable asset helping succeed in this project. Louis J.L. Liu GE Transportation Contract/Proposal Leader
Jeremy Always you and your team are working
outstanding * Excellent Support * Excellent Attitude * Normally your TEAM has strong capability to
communicate in both languages Spanish and English of course facilitate our
communication. Normally your team is trustworthy because you
and your TEAM are very responsible. I have been working with 6 persons
during 10 years in GE Transportation all of you are Excellent Workers. You are
working like a part of GE. The success in our projects is due to you in great
way. Thanks Alberto Garcia Ugalde GE Infrastructure - Rail SQE Sourcing Casting Specialist
I am writing to say a few words about my experience working with
Darla Crowe and her team from Logistics Plus here at GE Transportation in
Most of my interaction has been centered around shipping $16.5
million of locomotive spare parts to QTR, our customer in Overall, my experience has been very positive. I consider the
Logistics Plus team to be very knowledgeable in the areas of Letter of Credit
processing, transportation logistics/expediting, and documentation to support
the same. QTR has been a very demanding customer with numerous
requirements that we found to be outside the normal course of our export
business, probably caused by the fact the spares shipments were being imported
duty-exempt. Dealing with requirements of Chinese Customs and the
documentation necessary to successfully allow the customer to import the goods
was a great challenge to all of us. Logistics Plus worked very closely
with the GE functions to fulfill orders promptly and when issues came up, they
responded quickly to fix them and meet the customer's requirements. As an example, at the end of 2005 we conducted daily meetings to
ensure the optimal amount of shipments to QTR. Logistics Plus was always
represented and responsive, regardless of which day it was around the
holidays. All involved did a great job making the shipments at the end of
the year. Another example is that we had a number of issues with our
Letter of Credit because the original contract was not written with spare parts
shipments in mind. We all worked together to amend the Parts L/C where
possible, and to properly document and successfully process the L/Cs where
there were discrepancies due to changing circumstances we could not
control. Bottom line is we had no significant payment issues. If you have any questions of me or want to discuss our experience
in more detail, please do not hesitate to call. Best regards, Tom Stanton Tom Stanton International Product Manager GE Transportation Global Locomotive Parts
I have had the privilege of working with
several team members of the Export Service Group over the past ten years in my
capacity of Asia Sales Manager. My sales accounts included I would whole heartily support the continuation
of the long term relationship with ESG as the proffered support team. The years
of experience dealing with the GE customer in If anyone would like to discuss my comments or
experience please do not hesitate to contact me at office: 814-875-5110 or Cell
814-860-1558. Regards, Patrick Handran Northeast Parts Sales Manager
Jim: I am happy to submit a letter of recommendation
on behalf of Logistics Plus. It has been my pleasure working with everyone over
the past several years and I have found the service to be prompt and courteous.
I would highly recommend a continuance of the relationship between GE and
Logistics Plus. In particular, I have received outstanding
customer service from Denise and Pola. With all the issues I face during a day,
I truly appreciate their efforts to get the job done quickly and efficiently. Jake Scotch Contract Agent GE Transportation
Rob, I have worked with ESG since the inception and
want to express my sincere thanks for what has been exceptional service.
Whenever there have been queries, the ESG team has responded timeously and
energetically. ESG work so well with us, that we see them as an extension of
the GE team. They certainly exhibit and espouse the GE Values. Kevin Prozesky GE Transportation Sales Manager
I would like to say the service they have
provided me has been the best. They are professional, reliable and quick to
action. I have a great working relationship with the Reps. I deal with and I
know my material will be shipped promptly by them. I hope to continue working
with them in the future. John Suhajda GE Field Service Rep.
In previous roles as International Parts Sales
& Marketing Manager, and later as Global Parts Customer Service Manager, I
was a primary beneficiary of the Export Service Group's (ESG) support for over
five years. I've seen Darla Crowe and her team continuously add new
responsibilities while always delivering an outstanding level of service. We've
counted on them to resolve significant logistics problems in order to ensure
that international sales revenues were maximized at the end of every quarter.
Their expertise in managing letters of credit has ensured prompt payment on
numerous complicated contracts. The ESG team always puts in the extra hours to
make sure we're able to deliver on our promises to customers. Everyone on the
team is a true professional - all technically proficient as well. We've been
incredibly fortunate to have a team like this to partner with in serving our
international customer base. Randy G. Pedretti Commercial Black Belt Global Parts Sales
Lisa The work that ESG performs for GE
Transportation is invaluable. You folks have become an integral part of the GE
Team and have an in-depth knowledge of our customers and business practices. In
fact, we fail to see any line of distinction between ESG as a contractor and
GE; we are all one team with the same goal ... customer success. The ESG team does not hesitate to take the
extra step or initiative to resolve issues and have developed a great rapport
with the field sales managers, customers and banking institutions. In fact, we
depend on you and your co-workers to keep us in line and lend your expertise as
required. The services you perform for us relating to
Receivables, Compliance, Inspections, and general logistics are an integral
part of our business, and the International Parts and Apparatus Group totally
rely on your knowledge and support. Thanks for all you do; and I think I speak for
the total International Team when I say that we look forward to our continued
relationship and support of the entire Logistics Plus Organization. Yvonne Baracka GE Transportation Systems P.S. Jim, you have a great team and we don't
know how we would get along without them!
The service by Logistics Plus has been
outstanding in every interaction I've had with them. Their depth of expertise
in the transportation industry provides year over year cost out opportunities
that they continue to help us realize. They always answer our demanding needs
with a smile. They are a pleasure to work with and I fully support continuing
the relationship we have. Christopher Ferraro GE Transportation Systems
The crew at Logistics Plus has been very
helpful through-out the years. They went the extra step to insure our needs
were met. They have taken the lead on new product transportation requirements,
developing multiple cab loading techniques to insure the lowest cost transportation
from our Denny Dennis J. Wodzinski Mgr. Manufacturing Support GE RAIL
I have worked with several people from the ESG
group throughout 4 years ( Rob Cain, Darla Crowe, Jeff Baker). They have
provided me with solid support in the everyday operations and they're level
of knowledge and availability has been critical when evaluating new
opportunities. Having limited knowledge of export processes I have relied on
this group's knowledge, and I have successfully engaged and executed deals with
new customers. Erika Rivera GE Transportation Systems
Hi, Lisa's and ESG's service and support is
exceptional. I receive what I need immediately and rarely need to ask follow-up
questions. On a scale of 1 to 10, 10 being the best, I would rank them a 9. Thanks, Joseph Godinho Accounts Receivables GE Transportation Systems
Hi Morning, I think the logistic service by your team has
been very goods. Facts are: whenever I required a status of a part number, you
can always get it for me; also, there were some quite tough custom clearing
issues involved in logistic, your team managed very well. All those saved a lot
of time for me. Regards Jianwei GE Transportation Systems
I've been associated with material
transportation for the last 25 years and know the value of having a logistics
team that goes above and beyond to meet our ever changing needs and unique
situations. I've been involved with Logistics Plus for the last 10 years
and can personally state that after the initial start up problems, Logistics
Plus addressed our issues and quickly responded to resolve any and all
problems. Their understanding of our unique needs and matching them with the
external transportation world is a valued asset. With the businesses focus on Lean Manufacturing
and supplier on time delivery, it would be a great stumbling block to change
our logistics team at this point. I hope all
aspects of material movement will be considered before a final decision is
made. Thanks Lee GE Transportation Systems
I would like to say the entire Logistic Plus
team, global team as well as the domestic team, does an excellent job
communicating what has been shipped with an ETA week or day. I have many parts
in I have called with only a part number and have
been able to get not only the vessel number, port of entry and but most
important ETA to either HCW or the plant. I have all the confidence in the
integrity of the information. I understand that to some, this may be viewed as
"their job", however they go above and beyond to keep me informed of
issues, concerns, or just to let me know parts are on track. I want to add that in the event air shipments
are necessary, my experience with the team in these countries as well as
This entire team has made me more efficient,
effective and much more productive. The team has earned my trust, therefore I
am able to focus my efforts on deflation for the business The team knows and understands the parts, the
suppliers and of course.......THE CUSTOMER........GE Infrastructure! Regards, Jill Lutton GE Transportation Systems
Pola, I have had nothing but positive responses and
courteous service in my dealings with the routing center. The international
section has been very helpful on many of my emergencies for AMTRAK with
supplier Vossloh. The in country group has jumped through hoops to keep us in
locomotive batteries during a time that we were switching suppliers. Hopefully
you will be successful in your bid, so that we may continue receiving the same
excellent service. Richard Foessett Contracting Agent GE Rail Locomotive Sourcing
As an expense buyer 10 years ago, I worked with
the fledgling Logistics Plus as they became the 10 years later, I'm a consumer, albeit rare, of
Logistics Plus services. When I need them, they are there. The team
is quick, efficient, knowledgeable and easy to work with. It's usually an
Out of Service crisis situation when I need their expertise and they never fail
to delight with their level of service. Recommending Logistics Plus for additional GE
businesses is easy to do. Logistics Plus understands and embodies the GE
Spirit, embracing it rather than being intimidated. Any business they
serve will benefit from the expertise and high standards of service provided on
a daily basis. If there is any additional information needed
regarding this recommendation, please do not hesitate to contact me. Martha Miller Global Services Support GE Transportation Erie, PA 814-875-2722 866-420-1252 (fax)
Anytime - you earned every word - you and THE
TEAM = Bob Hallberg, Max Falkowski, Jennifer or Jessica and I forget her last
name, Bonnie Kaczmarek (did she remarry?) Eccles, Fred Rizzuto and of course,
the ever lovely, Gretchen Seth. Such fine examples of an excellent team! Martha GE Transportation Systems
My input, Efficient also flexible on few special cases
from my side. Runxi Wang GE Transportation Systems
Cooperating with Logistics Plus for several months
since I joined China sourcing team, they provides us super service
and support. Willing to continue collaborating with Logistics Plus in
future. Jessie GE Transportation Systems
Morning/ Oliver
Thank
you for all your support and help during past time to our Rail sourcing team!
Your
quick response and detail information really impressed my and my
supplier, we can still remember your hard work to trace our
material, your coordination helped supplier save transportation
time and save GE money. I wish logistic+ could win the bid this time and
provide your service to GE Infrastructure in the future. Amy Liu
We have been
using Logistics+ for approximately 3+ years and this is the first I have
actually gone on to the website. In 2004, Logistics+ was awarded our in-house
Service Award and I wanted to commend Logistics+ on the EXCELLENT service you
provide to not only Sterling Technologies, but to other companies we have
referred. Josh Mazur is truly an asset to your operation and is terribly missed
when is he out of the office on consignment! Josh goes above and beyond the
call of duty on every occassion. He has pulled through for us in every
situation and is an absolute pleasure to deal with! Kudos to Jessica Ardillo
who steps up to the plate in Josh's absence - another fantastic employee! We
sincerely appreciate all of the effort put forth by Logistics+! Keep up the
great work and thank you! Crystal Office/Admin Sterling Technologies, Inc.
Dave, I just want to let you know how good of a job
James Tupper and Khash Azizollahi are doing. They have bailed me out more than
a few times. Yesterday, the Wind area was shut down due to parts that were
unexpectedly DMR'd. We had to get parts our of Canada ASAP. Between 7 am and
2:30, they were able to get transportation set up, get the truck there for pick
up, clear the paperwork with customs before the truck even got there, and get
the parts we needed here. Everyone here was astonished that we could get parts
from Canada over he border in such a short period of time. This is only one
example. Just wanted to let you know. Thanks, Mike GE Transportation Systems Mike Smyklo GE Transportation Wind Sourcing Leader
The great thing
about Logistics Plus is that you are not a "3PL" - you are a
"logistics solutions provider". You know our people. You
know our suppliers. You know our customers. You are part of
our supply chain. That is why we tell our customers they should use you
and not the other "3PLs".
Anonymous
Team We did it! We
are loading trucks right now to deliver $585K spares to the forwarder
this afternoon. Thanks to all of you for your immediate attention to this
critical sales matter. Friday to Monday ... that has got to be a record for
resolving the many issues that could have prevented our shipping this quarter.
This is a great example of Team Work .... when the job gets tough the tough get
going! Yvonne e Baracka GE Infra, Transportation
Gentlemen Once again your customer service and response
to customer needs are first class. Thank all concerned for a job well done. Rgds Peter Kelly GE Infra, Aviation
Fred; I would like to
express my joy with Todd Mazur our Logistic Plus in-house shipping
coordinator. Over the past ten months Todd has been with us, our ability
to ship orders the same day has improved 25% and our customer related shipping
issues have dramatically reduced. Information about inbound and
outbound shipment has greatly improved and is routinely communicated throughout
the organization in a timely and efficient manor. I can’t be happier with
the job Todd is doing for us.
Paul Green
Environmental
Reclamation Services, Inc.
Plant
Manager
Hello Gretchen It was always a pleasure working with a group
of professionals like yourself. I know in can count on great service. Regards, Alton Meyen Matrix Metals LLC
Jim, I just wanted to
drop you a quick note about Bonnie. Bonnie is filling in for Mitch Dougan as he
is out due to a death in the family. Bonnie has performed well above any
expectations I could have ever had for her. She was able to expedite into Grove
City three different part numbers that would have shut the engine production
line down. She did this with minimum direction or input from me, simply put I
told Bonnie what I needed and she bent over backwards to get these parts for me.
Bonnie is an outstanding member of your team, and a great addition to ours as
well. Please let Bonnie know that her efforts and professionalism are exactly
what we all should be striving towards daily. I can't tell you enough how much
Bonnie has impressed me, having only worked directly with her for one day. Thank you,
Jeff Fisk
Engine Assembly MTA
Hi Monica and
Neil, Thanks to great
efforts put by Locomotive team, parts team, China team and specially Logistic +
team, we resolved all the documents issues and collected all the payments of
QTR project due so far, which includes 3 locomotives payment, $1.383MM
technical service fee, 7 shipments of parts/tools in 2005. Thanks again for
everyone's contribution.
Louis Liu
GE Transportation
Scott:
Just
wanted to thank you again for all you help in getting the Morgan/Finland order out
at the last minute. I tried all week to get a confirmation on the ship
date so I could give you a heads up but I wasn't getting confirmation.
I
know at 4:45 on the last shipping day of the month to find out you had to get a
special air shipment/customs paperwork, etc. together was not easy. I
appreciate your jumping through hoops for us.
Mickey
(from Morgan) extends his appreciation also.
Marty Keim
Customer Service Manager
Ameridrives International
Jim,
Just a quick note to let you know that Dave
Watkins performed superbly for us supporting a successful year end push to ship
LocoCAM mod kits. This program was important for our group not only
financially, but also for customer confidence in this new product. He
demonstrated a lot of ownership for making sure execution to our plan continued
throughout the Holiday period.... even on his days off. I've thanked him for
the good job done. If there is any recognition your company gives to employees
please consider him for this.
Thanks,
Brad
Bradley C. Hendrickson
Monitoring & Diagnostics Services Center
GE Transportation - Rail Solutions
2901 East Lake Road Bldg. 50
Erie, Pa. 16531
I received calls from
Jeremy and James last night - excellent news about getting the parts up to
Latham late last night. I really want to thank James Tupper (Jeremy gave him
all the credit) for being so aware of the importance of this shipment and
diligently seeing it through to delivery in Latham. There were so many
obstacles, that I'm sure it would have been easy to give up on getting the
parts last night, but James' efforts really made the impossible happen. Thank
you very much to everyone that understood the importance of this shipment and
seeing it through to delivery in Latham.
Eileen M. Becker
GETS/Engine Systems
Great job by all involved in getting this part into
Latham last night...Francisco, Jeremy, Eileen, Patti and especially James for
hitting the winning run in the bottom of the 9th of a hard battled game!
Communication and not giving up when it's really important and finding a way to
make it happen! This was critical for GE Rail as a whole, not just Latham, to
maintain business from one of our customers for the next 2 years.
Josh Gerlip
GE Infratructure - Rail
Product Owner - EMD Engine
You have been a big help
to RailPower
Jim Maier
Founding CEO of Railpower
RailPower
To
repeat some of my statements: All of our (GE Rail) suppliers I have met,
visited, audited, in Europe are very satisfied with the work, help, assistance,
cooperation they have been receiving from Logistics+. There is no
point listing the names of countries or companies involved: I
have not heard anything but the expression of gratitude and
satisfaction from our suppliers so far - and I have been here for two
years now!
And there are not only
our suppliers who are satisfied: I am too! For
example, concerning only today's "emergency delivery" of EVO
piston parts from KS Kolbenschmidt in Germany to Chicago
O'Hare (ORD): After KS telling me that the parts were packed and
ready to go two days ago but they still do not have a flight for today, I
contacted Marek Bures in the Prague office. As usual, he offered his
help, called KS immediately and, within minutes, KS contacted me confirming the
flight this afternoon... I am not sure that Marek's involvement had been
"the trigger" in this case, nevertheless, his response, direct and
immediate involvement, "taking charge"
attitude are very typical of what we can expect from Logistics+ in
Europe!
Thank you very much again
and have a wonderful Memorial Day!
Peter
Peter J. Sandys
When GETS needed a third party logistics
company to help manage their transportation needs, they had the pick of any
company on earth. They chose Logistics+. In 1996 we set
GE Transportation Systems
Ken & Craig,
Thank you very much for going beyond the call
of duty late last Friday 12-3-2004.
BNSF 4553 was out of service for a plug
41A216641ABP11. Barstow did not discover the need for this plug until about
2:15 pst (or 5:15 est) on a Friday. There were zero in stock at the warehouse.
Dan Kalie & I called everyone we could think of that worked in control, but
we just hit the voice recorders, one after another. Finally about 5pm pst (or
8pm est) we got a call from Craig, stating that he received the plug from Ken,
and he was waiting for a special courier to arrive. The plug arrived Saturday
afternoon, the locomotive BNSF 4553 was fixed & is now pulling freight.
Thank you both! Peter J. Bugjo Material Manager, Barstow GE Transportation Systems
"As I have
seen and reported to you before, the assistance from the Routing Center has
been exceptional in their dedication to getting the job done for us at OHV. I
have been on the phone with them nights and week ends to do whatever it took,
with no complaints from them ever. What they cannot control but are still willing
to try and help with is the situations where the suppliers do not call us
before shipping." Anonymous
"Thanks for coming through once again on
several crucial deliveries, especially this past month. We really count on your
efforts and expertise." Anonymous
"Now that we have successfully exited the
2nd quarter and exceeded our inventory goal, it is only appropriate that we
recognize individuals who played a major role in this process. the routing
center, provided the necessary and essential execution of transportation
and strategy which minimized material input while allowing the correct material
in to satisfy our customers and sales requirements. Without their participation
and input we would have had a reasonably difficult time in meeting our goals.
Thanks again and look forward to do this in the 3rd quarter." Anonymous
"If anybody took the time to stop and
analyze what your team did they would stand in awe and amazement. I've had the
privilege to work with your whole team and they all deserve a pat on the back
and a tip to the hat." Anonymous
"Just wanted to let you know, that
Logistic Plus team came through for us on the GEB20 frame. Christian Sundberg
spent night and day with forwarders and customs to keep these parts
moving.....he actually stopped the train and got the container unloaded ahead
of other trains. He knew how critical these parts were to our business and he
did whatever was necessary to support his original commitment of parts being
here on Friday 2/13. He knew that this was a show stopper for us and could cost
the business in excess of $50k if we did not get the part on 2/13.
Rita - you and your whole team have a passion
for excellence and this just one example of that......keep up the good
work!"
Jill Lutton Contracting Agent Propulsion COE GE Transportation Systems
Jim,
I want to thank you and your Logistics Plus
team for excellent customer support. I'm specifically referring to an
incident that occurred at 9:30 pm on Friday, September 24th. I found out
that we did not have any 12 cylinder oil pans for the frame line, which would
very quickly result in missed engine shipments and severe production delays.
I called Bonnie Kaczmarek's cell phone at 10:00 and interrupted a Friday
night football game that she was attending. I explained the severity of
this issue to Bonnie and she told me she would make some phone calls and call
me back. Approximately one hour later, Bonnie had coordinated a late
night shipment of the pans from Hardinger to Grove City (which meant finding Doug W. Foster
Mike,
I would like to nominate Jeremy for a night on
the town award. Jeremy has continued to supply us with outstanding
service through the Holidays and continuing into the new year. When
deliveries seemed impossible because of weather conditions etc., Jeremy always
found a way to supply on time shipments. Dick
Walker
I just wanted to take a brief moment of your
time to let you know that Duane, who is our traffic manager here at
Ameridrives, does an excellent job for us and myself personally. He always
performs above and beyond what is expected of him and does it in a cheerful
manner. It is a pleasure to work with a young man who has a great work ethic
and pleasant personality. If all your employees are in this mold I can
certainly see why Logistics Plus is a strong and growing company. Thank you for
your time.
Application Engineer High Performance Coupling Products Ameridrives Coupling
Jim & Dave,
His assistance was invaluable & was done
even as he had to take away his time on a Sunday while he had relatives in
town. He did this while maintaining his terrific attitude & took
personal commitment & responsibility to see the job through. He has
proven many times to be a valuable asset to the Mill Products team on many
other occasions, but I feel this particular example deserves special notice as
he is a pleasure to work with & a real asset to our success. This
customer service will lead to over $50K of sales with a very satisfied
customer. James H. Paluh Business Unit Manager - Mill Products Ameridrives Coupling
Jim,
I wanted to thank you for a nice evening this
past Thursday. Duane Stutzman and Logistics Plus have been a great fit
for Ameridrives. As a resident of Paul Konkol Business Development Manager Ameridrives Coupling
"The support and
service we receive from Logistics+ have exceeded our
expectations. They have delivered on their promise." Dan Allegretto, Corporate Purchasing Manager
"Thank you, you did an excellent job of
monitoring and communicating on this shipment, may I clone you and give you to
the other 99% of our suppliers? Thanks again for all your calls Friday night,
parts were in trucks before our Evening shift went home Friday night....I just
love JIT!" Anonymous
"After my arrival at JT Automation, we began using Logistics
Plus on our LTL shipments. We're now saving about 25% over what we could
do on our own...AND your guys (Logistics Plus) provide the bill of lading
further helping me to increase my department’s productivity! Nice to have you
out there.”
Tony Jankowski Materials Manager JT Automation, Inc.
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