Dear Jim,

Thanks for sending the mail. LP+, seeing you work, the way you work and treat people is truly an inspiration. I am fortunate that I could spend time with such great people as you.

With Best Regards,

Gopal

S. Gopalakrishnan

Senior Manager - Commercial

Sage Metals

Thank you soo much for everything.  You and Jon took a lot of stress off my shoulders for this pick-up and I really appreciate working with you.

Thanks

Joe Stanton
Account Specialist

Mazzella Lifting Technologies 

Hello, James,

I am the materials manager at the Denver CSC. Recently MR Tanks, p/n 41C611756P7, became quite a 'hot item' for our account. Over the past few days, I needed to report to my various sites, account leaders, and to our customer, the timing of when these tanks would be in inventory. Vendor is located in Mexico, and these are distributed to Denver CSC (SDC) from BAF in Texas. Updated and accurate information was needed and that is exactly what Raquel Rowan provided in a pro-active and professional manner. She was absolutely outstanding in her follow-up and, though not needed, she allowed me (with great patience) to explore possible alternatives to meeting our customers needs (changing routing, etc) as a 'just in case' precaution.  She has always responded to any of my requests, email or voicemail, in a timely manner. And, again, I cannot state enough how I appreciate how pro-active she is and to have her follow-up prior to having to be asked for status is simply refreshing and outstanding.

Thank you,

Michelle

Michelle Enlow

UP Service Field Materials Manager

Hello Jim,
        I work within Lord as a Material Control Coordinator importing rubber from Canada to our plants.  I have worked very closely with Mike Smith over the past two years and he never ceases to amaze me as to what he can pull off within a short window of notice.  Recently (last week) we had another major breakdown of a critical piece of machinery in the Bowling Green plant that required several short notice pick-ups and deliveries either to the plant or to a supplier and Mike always went the extra mile to help us, whether it was during the morning, evening or weekend, he always was there for us in support of what we were needing and in constant communication.  Without his help, we couldn't have minimized the impact we had with our production…we hardly missed a beat!  I wanted to share this with you because I feel Mike has Lord's best interest in mind and is a true professional in his ability to handle challenging situations as they arise.

Thank you,
Richard P. Keown
LORD Corporation
Material Control Coordinator

Jamie –

Can I just say… “This is so cool !!!”

This service [eshipplus.com] your company provides is so slick. What a piece of cake. Bob and Bill watched me go through the steps and were also very pleased at how quick and simple this was. We completed our first shipment today.

THANK YOU FOR COMING TO SEE US AND TELLING US ABOUT YOUR COMPANY !!!!!

Shannon L. Miller

Accounting / Human Resources

Jamestown Scientific, LLC

Gang,

I just wanted to let y'all know that Joe Sivak called me earlier today and was ecstatic about the service that LP provided on that load that was flown in to Hamilton today.  Joe was extremely complimentary about Elise.  "tell her I owe her a beer" is a direct quote....

LC 

Laurence Cox
Director of Customer Service
PLS Logistics Services, Inc.

Elisa Barbosa

GE Transportation

All,

Thanks for you who work during on our Holiday for moving our first stage of the stack from Work Shop to Holcim site.

Keep the spirit to deliver customer satisfaction for our first EPC project.

Thanks

Wahyu Jatmiko

"I just wanted to take a minute to bring to your attention, the incredible job Lisa Tisdale has been doing for us. Specifically regarding her work with our large Egyptian National Railway (ENR) contracts. Although we didn't get has much into 2007 sales, it wasn't due to lack of effort on Lisa's part. She has spent, and continues to spend, many hours both before and after her normal work hours, as well and working part of her Thanksgiving Christmas and New Year's holidays in support of these orders. If she were a GE employee, I would be nominating her for a $250 recognition award, but since she isn't, I can only hope that you offer a similar sort of program that you could nominate her for. In any case I just thought I should pass on our appreciation for Lisa's fine efforts. Thanks for your time."

Respectfully,
Dean Warnken

Int'l Customer Service

GE Transportation

Bob, just wanted to let you know that we have landed all the containers for this large shipment from Germany,  It was quite the task, you had to coodinate the entire shipment on short notice.  The end of the year is tough here and you helped me out with the storage of Bullard from Kentucky.  Just wanted to say thanks for a job (jobs) well done.

Thanks  Bob

Dennis Roy

ME Leader

OHV/Wind  COE 

All,

The writer, Wallace, and Bielawski were on a conference call with Matt Werner yesterday.  He remarked that, last week, he presented the status of our service to the entire USS Global Procurement Team.

He said feedback from the buyers was great.  "All we have to do is pick up the phone, call you guys once, put down the phone, and go back to doing our jobs." was the sentiment, per Matt.

He also indicated that Les Broglie, GM of Global Procurement is pleased as well.

Nice job by The Team, please pass this on...

LC

Laurence Cox

PGH Logistics

Mr. Berlin,

I just wanted to let you know that any time Mike Genzale or I call, it is always a pleasure. Elise is our contact with your company and always takes excellent care of us. I know that customers can drive you nuts, but she is very pleasant to talk to and somehow always manages to get the job done on time while dealing with our crazy request. Because of people like Elise it makes us look good to our customers. Please keep up the excellent work.

Yours truly,

Nick Sincinito

Shipping Supervisor

First Impressions-Printcraft

Leanne is doing a kick-butt effort on the M&S. We are down to a few  stragglers for shippers for the kits, all of which are because of  extraneous issues like quality problems, late definition, etc. We  just had a call /w Hesse on the AMOT valves and it looks like they are  going to break free the quality issue late this week and squeak enough  out to get all sales covered. I did not need to say much of anything  on the call. She handled it very well.

MC

Michael Colantoni

GETS

Thanks.  I approved it and sent it to accounting for processing!  You guys really did a FANTASTIC JOB!  Thanks again!

Gretchen,

I just knew if we called you that you would get us out of this bind.  Thank you for the prompt and exceptional service as always.

I trust all is well with you.

Regards,

Bob

Despite of multiple issues with the process, the export services group made a great job and the bearings shipped yesterday (thanks Duane and Vineet!!)

Garcia Armando

GE Transportation System

Natalie,

You have come a long way since last year ....but, of course, we ALL knew that you had what it takes to manage this business with an inbred passion that is evident in everything that you do....well done, as always! Thanks. 

 Kluz, David L

GE Infra, Transportation

Natalie -- Thank you again.  Your persistence and "never give up" attitude is very much appreciated.  Keep driving, only a few more days left in the quarter!!

Raymond G. Morrison Jr., C.Q.E.
Global Customer Support Leader
GE Transportation
Certified Master Black Belt

Eugenio,

Thank you. It is always a pleasure to hear the positive feedback for the outstanding service the team provides. GE definitely respects the efforts and results that Lauri and Jessica provide to us as part of the Logistics Plus Team. Their passion for 'making things happen' whenever required is why LP has been a mainstay of our operations for over ten years now. Thanks once again for bringing their good work to our attention ( I am copying in Jim Berlin, the owner of Logistics Plus, so that he can also see the results of his excellent staff)!

Regards,

Dave

David L. Kluz

Manager, Global Logistics Analysis

GE Infrastructure Rail / Aviation

Jim,

I just wanted to point out the SUPER human effort that both Bob and Mitch put in this week. Bob and Mitch worked way above and beyond to get the lugs here from China. Along the way they had to overcome many obstacles that were out of their control, and they did it with outstanding results.

The engine production line would have been in a shutdown situation for the better part of a week if not for their efforts. I can't stress enough the positive impact I have had working with these outstanding gentlemen. Please pass on how grateful I / we are for their efforts.

Thank you,

Jeff Fisk

Contracting Agent

Diesel Engine COE

Francisco Nice Job! We have the right individual and company handling

our Domestic and Mexican freight.

I am looking forward to working with you and your Monterrey representative.

Thanks

Dan

Dan Langer

PHB Corp

 Jim:

 I always enjoy visiting Logistics Plus because your employees display so much positive energy and enthusiasm. It reminds me of my old fighter squadron.

 Cheers,

 Scotty

 Scotty Wilson

Erie Management Group 

 Just want to say I appreciate all your help and have never had any complaints from anyone.  Your truck is in on time and the three men I usually talk to AWESOME JOB.

Josh Mazur

George Horetsky

Chris Fanzini

Tracy White

Customer Service Coordinator

I can only say good things about the help that Gretchen & Stacey provided in getting the mill and associated equipment to the job from China.  Gretchen even stayed in the cold rain with us until 3:00 AM on a Saturday morning to make sure everything was off-loaded and on the trucks.  That they came in under budget is amazing for what we had them do for us.  They also expedited and arranged Customs clearance for the TLT fans when TLT messed up, at no additional cost to Riley.  Extremely good people to deal with!

Jerry

Geral Bittner

Project Manager

Riley Power Inc

Mitch,

Keep it up!  We want to keep the impression here we need every last IFE and we will utterly die without them.  Great job staying ahead of this and raising the flag!  Excellent work!

Evan Lunt

GE Infra, Transportation

Marek was professional, customer focused and very good in conflict intervention.　 I was put in tough　situations at　EPL, with language barriers,　during our price negotiations. 　Marek tactfully intervened and diligently helped me to focus my thoughts during those situations.　 I do not have to add any more, you already know about Marek.

I wanted to recognize his support before I forget.　 We did not get all we want out of the renegotiation, but let me just say, both parties were successful in meeting their objectives .

Regards

Tam

Hubbel

Good Morning Jim,

GE Thermometrics was again recognized by ECI (Viasystems) for our outstanding performance and consistency as a supplier to this customer.

I feel we were able to achieve this by the outstanding support given to us by Sue and her team at Logistics Plus. She does an excellent job and I felt you needed to know.

Thanks Sue for all your hard work.

Regards,

Lor McCoy

GE Transportation

NICE COVERAGE IN MAX' ABSENCE! I'd expected to have to wait for Max' return but am delighted to see Josh covering even the email! As usual, stellar service

Martha Miller

GE Transportation

Dave & Jim,

Not sure if you saw this, but the Logistics staff did a fantastic job during this 'crisis'. Beba has been, and continues to be, fully engaged in my part/vendor strategies. Bob worked the phone lines like a telethon, seeing it all the way through. Not sure if it is part of your protocol, but a lunch or some special recognition is certainly in order. They worked extremely hard to assure we shipped loco's!

Thanks,

Tiger Biletnikoff

GE Transportation

You are mighty efficient and accomplished at this stuff

Mike Foley

GE Transporation

Fantastic job from end to end on this one folks.  Thank you for your diligence!

Rob Young

GE

Transportation

Jim - Bonnie also helped us out enormously on Friday, actually for a GESL part. She absolutely made it happen. I was very impressed with her determination & the fact she was not going to give up.

She is special.

Paul

GE

Transporation

I would like to recognize Suzanne King for her outstanding efforts over the past few weeks. Recently sue has been working many late hours and has been willing to do what ever is necessary to ensure I have material when required. She really has gone the extra mile for me over the past few weeks with a demanding schedule.

Sue consistently demonstrates value to GE Grove City. In my opinion she takes expediting to a new level of performance. Rather than waiting for what is asked she consistently goes out of her way to ask questions and raise potential issues that would otherwise be delaying our engine shipments. She is transitioning into a role of not only expediting but proactively aiding in on-time shipments. This is a key area I'm seeking to improve and she is already ahead of the game.

Internally we have a process setup to recognize individuals for going the extra mile. If you have anything similar setup please recognize her for what she does for us. If there is something I should do let me know and I'll take care of it. I felt this should go thru your channels.

Thanks,

Evan M. Lunt

GE

Transportation

Contracting Agent

Bob,

Just a quick note to let you know what a great job I think Dave Watkins is doing in support of UX core returns. We've expanded his original scope from coordination of returns and logistics to now include much more of the leadership in coordinating information gathering from CSRs. We use a metric called the Pedretti Factor to evaluate our progress in bringing in the aging cores. Dave has helped to improve it by 50% in the 6 months that he has assumed this responsibility. We set a year end goal for the Loco Parts group Pedretti factor score of 10,000 and Dave has positioned us to finish the year with an even better score. His organization and follow through are exceptional.

Thanks,

Shawn Holt

GE - Transportation Locomotive Parts Customer Service Manager

Jim,

Just wanted to take a moment to give you some feedback on Ryan Sitter. Ryan has been such an outstanding addition to the Logistics team, & has always gone above & beyond to assist the GSC Finance Team / Sourcing teams w/ key projects & issues. I continuously tell Dave Kluz that Ryan deserves a promotion...Kevin sees the drive / motivation / commitment that Ryan exudes, & I have the privilege of working w/ him on an almost daily basis. His extensive transportation knowledge / expertise is impressive, & is well communicated to any  audience he entertains.

Just thought you should be aware...

Dara DeDad

Sourcing Finance Leader

GE Rail

Bon,

Even in the Reader's Digest version, AIRFREIGHT CANCELLED, is a welcome outcome even when it would have been at the supplier's expense. The dedicated persistence and tenacity of the LP team is what allows us to move to an airfreight cancelled scenario. Thanks to all for the passion for excellence that you bring to the job each and every day. We, as GE, are constantly after our suppliers to bring to us year over year deflation and when airfreight situations arise that a supplier has to absorb even when they are at fault eventually affects our negotiated pricing somewhere down the line and even if we don't want to admit it, GE pays for that airfreight in one form or another so once again, kudos to the team for effectively averting a costly situation with your attentive efforts!!!

KLUZ

Jim,

Just want to let you know that recently we had few request to expedite shipments for our Latham manufacturing facility. Adrian Luszcz each time worked pro actively to find solution to bring the goods the quickest way.

We find Adrian's latest performance as top of the line.

Regards,

Jerzy

Central freight just picked it up. Thanks again and I just wanted to tell you what a good job you do for us. You have made my job a lot easier with way fewer hassles. It’s nice to know all I have to do is call or email LP and forget about it. Tell your boss that I expect him to give you a raise.

Jeff

Vaughn Storage

Jim,

Just wanted to drop you a line to mention that Biswa is really on top of things. He really steps up and takes charge.....he keeps me very informed and always seems to be there when I need answers.....even on Holidays. I buy annually over $10m from India, so it is very important to me to have someone I can count on and trust to provide accurate information. He does little extras for me as well...sends me weekly a intransit list which I have come to depend on.

He always does things by the book....what I mean....he will not ship without the PTAs being complete....and he keeps after me to do the PTAs so that I do not have issues or missed shipments. He does this in a very professional and assertive way!!

Please recognize his efforts!

Jill Lutton

Contracting Agent

Propulsion COE

GE Rail

Bryan G McCarty/Tr... Cisco!

Francisco Reyes/Tr... Bryan

Bryan G McCarty/T... Buddy!

Bryan G McCarty/T... I need to see if I can get some shipping information on a pair of Roots blowers SLP sent to Engine Air in late August.

Bryan G McCarty/T... Carrier, pro / bill of lading number, delivery date.

Francisco Reyes/Tr... from XCP ?

Bryan G McCarty/T... Yes.

Francisco Reyes/Tr... XCP reference is GLS-433-06

Francisco Reyes/Tr... UPS Freight 961033220 delivered 09/05

Bryan G McCarty/T... Awesome. Thanks!

Francisco Reyes/Tr... you're welcome

Bryan G McCarty/T... You and your entire team really set the standard in a lot of ways for the kind of performance I wish I received from the rest of our organization, but almost never do.

Francisco Reyes/Tr... :) Thank you!

Bryan G McCarty/T... And you can quote me on that

Bryan G McCarty

Justin, spectacular job!

Best Regards,

Chris Peterson

Director, Customs Brokerage and Regulatory Affairs

Freight Savers Shipping - Transmodal Associates

Jeremy,

Just a quick note to let you know what a fantastic job Cisco is doing. He deserve a great amount of credit handling the RailAmerica account. I have received several compliments on him from the different RA locations.

Great Job!!!!!!!!
 
Carol
 
Carol A. Johnson
GETransportation
Power Parts/ G &G Locotronics
Inside Sales Representative

Jim,

I would like to inform you of the outstanding job done by the Mexico Logistics team in supporting and implementing a difficult task of getting some very high profile and customer sensitive parts shipped from Mexico to Erie this past week. Jeremy Chaffee took the lead with back up from Rachel Rowan. They both spent some weekend time and after hours making sure that everything ran smooth, which it did. Their outstanding effort allowed us to meet our customer expectations.

Please extend my gratitude to Jeremy and Rachel in the form of a "nite on the town award" for their efforts.

GE RAIL (GETS)

Martin J. Drabic

Propulsion COE - Contracting Agent

Let me introduce myself, I work here in Mexico in Guadalajara CSC(XGM) and maybe you don't know but this is my last day here in GE. The intention for this email is that I must tell you about an employee you have in your team, and her name is Raquel Rowan. I want to tell you that here in our shop we have a great appreciation for her, we have accomplished the promise dates we gave to our customer when she has participated with her experience and knowledge.

I remember she sent us an email like one or two months ago to have our feedback about her performance, but we didn't send any information about our feeling about it. So today I wanted to tell you about this. Here we appreciate Raquel as person, partner and friend. Please think in her anytime you have a promotion in your team.

Have a great day.

Thank you Raquel!

Sincerely,

Jaime Maldonado

Materials Specialist

GE Infrastructure, Rail

Guadalajara CSC 

Cooperation with the local Logistics+ representative in Prague is excellent, always providing on time information. Dealing with GE requirements on a professional way, serving our needs on a high level. Always trying to find the best solution and able to act quickly and arrange the transportation with a short notice.

Peter Sebo

GE Transportation

During my several years of experience working with GE Transportation's European suppliers, the single reoccurring positive feedback from them has been the excellent service Logistics Plus provides them with.  I have never failed to communicate this back not only to GE Transportation itself but also to GE Energy's Jenbacher Gas Engines Company.  The Logistics Plus service has significantly helped building and improving our supplier-relationships and assuring on-time delivery - even in numerous instances of extreme emergency!

Thank you very much for your help during these years!

Best regards,

Peter J. Sandys

GE Energy

Jenbacher gas engines

Supplier Quality Leader

I have had the opportunity to lead the shipping, receiving and currently support the Sourcing team with incoming material.  In all of these positions, your team has provided support with the tracking, scheduling, international shipments and general information. Whatever the need may be, you have been able to lend the support needed to get the task at hand done. The response your team has provided, even with short notice, we have still been able to meet the required deliveries. Your knowledge is a great asset to accomplishing my assignments and cannot say enough to what you have helped out with.

Sincerely,

Christine Davis

GE Transportation Global Signaling

I can't begin to say enough about this team at GE Logistics, there response time is outstanding and they make my job so much easier.  I normally deal with Denise Bickerstaff, I know I that I can count on her no matter what to get my shipments where they need to go.  And if for some reason she is not in I still get outstanding service from another team member at GE Logistics.  I can't imagine not working with them there level of support is amazing.  It has always been a pleasure working this team and I hope we continue to do so.

Thanks,
Jen

Jennifer Buettner

GE Transportation

We have been using the Rail Routing Center (Logistics Plus) for about three years and the service we have been provided has been the best I have seen in my 10+ years organizing shipments.  We were aquired by GE about five years ago and before that I was in charge of routing so I know of the numerous problems and hassles that come with dealing with shipping material.  One of the benefits of being acquired by GE we were able to have the benefit of having Logistics Plus handle our shipments.  Over the years the service has been top-notch especially with our representative Denise Bickerstaff.  On the rare occasion that a problem occured with our shipment, Logistics Plus went to great lengths to satisfy us and our customer.  The extra steps taken by Logistics Plus kept us in good standing with our customers and as a result strengthened our bottom line.

Should Logistics Plus not be our routing provider in the future GE will be losing a strong asset to our company as a whole

Kemp Buettner

Project Manager

GE Transportation

The Rail Routing Center has been an invaluable and key contributor on the ITCS China project.  They have provided sound advice and instruction from the very beginning of the project.  Without them, this project would not have been successful.  They have provided very useful information on working with the L/C, international shipping laws, international shipping paperwork and shipping methods.  Each time I have a question, they provide thorough answers in an extremely prompt manner.  We never have to wait on responses from the Rail Routing Center.  Also, they are careful to provide tracking numbers on shipments and are willing to check on the status of a shipment for you at any time.  They are very price conscience and are eager to share the most cost effective shipping method.  They are a joy to work with and they are truly experts that provide an extremely valuable service to Global Signaling.

Best Regards,

Angela Howery
GE Transportation
Rail
Materials Engineer
Train Control Systems Engineering

My association with Logistics Plus began in October 2002 when I joined the Global Signaling, LLC operation in Missouri … and ran through my time of departure in March 2005.

During that 2.5 years, much of it as the Manager, Materials & Sourcing, I had the opportunity to work closely & frequently with our primary contact at Logistics Plus.  I was consistently impressed with the focus, dedication, and execution exhibited by the Logistics Plus team.  The Global Signaling operation is a relatively short-cycle business with customer orders often being expedited and re-routed.  The personnel at Logistics Plus were always available and supportive (even on weekends).

Based upon the level of support and commitment to our business, I would encourage you to give strong consideration to Logistics Plus.

Regards,

DJ Eaton

GE Consumer and Industrial

GE Lighting Distribution

This letter is response to request I received for a letter of reference for the Logistics Plus Group.  I have dealt with them over several years, first as Manager of Operations for GE Rail Solutions and then as a Program Manager for China LOCOTROL.  My experience with them over that time has been extremely positive.  All of the individuals I have come in contact with have been very professional and extremely knowledgeable.  I have dealt with them on several very complex customer critical shipments that required a tremendous amount of effort and their support on all of these projects was exceptional.

One of the things I like best about dealing with Logistics Plus is that they are one of the few organizations I have dealt with in GE that I only have to make one phone call and I know everything will be taken care of.  Everyone who works there is very proactive and very customer focused.  I can think of no one better to continue to support us in our import/export needs.

Jim Schmitz

Program Manager
GE Rail Solutions

I have consistently been given timely and dependable service with Logistics Plus transporting goods to/from our Mexico facilities. Representatives have always been responsive on short notice and easy to work with.

Josh

Joshua Gerlip

GE Transportation

I would just like to say that I have nothing but great success with logistics plus. When i call for a rush shipment it always comes when they say it will be here and i never have to worry about when i will recieve it. They have a great follow up on all shipments and alwayscover all the bases as to call and let the right people know what is going on with the shipment. THANKS   DON

ALSO BONNIE DOES A FANTASTIC JOB I DON'T KNOW WHAT YOU PAY HER BUT SHE IS WORTH DOUBLE  WHAT YOU ARE PAYING HER, NOT THAT THE REST OF THE EMPLOYEES DON'T. SHE IS SUPER AND DOES A SUPER JOB!

Donald Kildoo

GE Transportation

During my interactions with the ESG group , I have found them to be quick , efficient and helpful with respect to answering and providing all necessary support in relation to various queries like details on LC payments( Letter of Credits) , tracking details , Packing slip and other export related information.

Thanks,

Amanda

AMANDA LESLIE

Cash Applications

GE Transportation (Rail)

I want to express my sincere and complete satisfaction with the performance, teamwork and cooperation of the Logistics Plus people that are working with the Global Parts Sales Team.

The group headed by Darla Crowe works hard to ensure our success.  I depend on these folks to help me successfully execute the many parts sales contracts that I receive from the Asia market.  They know their business and they make themselves available at any time to support us.

I hope our business relationship will continue well into the future.

Sincerely,

Thomas R. Knepper,

Senior Proposal Leader, Global Parts Sales

GE Transportation Parts, LLC

To Logistics Plus,

The level of service provided by your organization is superior.  The breath of knowledge is deep over your employee base and always at our fingertips for an emergency.  This facility would not consistently meet our schedules without the diligent teamwork of your group.

Keep up the good work!

Thanks,

Janet Krysalka

GE Transportation

I would strongly recommend remaining with Logistics Plus. numerous occasions they have gone above and beyond to support off-highway demands even when seemingly undoable. They have NOT failed, ever. In particular, Bob Halberg, Kash, James, and when she was here, Davorka. To start over with someone new might be a long and fatal learning curve.

Larry Blackmer

GE Transportation

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